Sales Export Coordinator

Case Farms, Inc.; Morganton (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Case Farms, Inc. in Morganton, NC is seeking a candidate for a customer service role focusing on export logistics. Responsibilities include managing shipments, coordinating export documentation, and maintaining customer relations. A bachelor's degree in Sales or a related field is preferred.

The ideal candidate will demonstrate strong leadership, multitasking abilities, and effective communication skills. This role may occasionally require out-of-town travel and involves some physical requirements.

Qualifications

• At least 18 years of age.
• Some college level courses required; bachelor’s degree preferred.
• Strong understanding of basic math.

Responsibilities

• Exhibit professional customer service to all stakeholders.
• Manage product age to optimize returns and shipments.
• Coordinate export documentation and communicate production needs.

Skills

Leadership ability

Ability to multitask

Strong communication skills

Problem solving

Basic math

Education

Bachelor's degree in Sales or related field

Tools

MS Office (Word, Excel, PowerPoint)

Company software (Aeros)

Job description

Responsibilities

• Exhibit a professional and efficient level of customer service to all customers, prospects as well as inside/outside providers to include traffic/logistic managers and outside cold storage warehouses.
• Understand export trading regulations through the FSIS Library and knowledge of regularly used international terms.
• Implement weekly freezer shipments for customer deliveries.
• Manage product age to optimize return on product.
• Working with shipping to ensure orderly shipment is priority to ensure delivery on time.
• Provide product codes as needed.
• Understand market prices and sales with the highest net returns in international markets.
• Manage sales and utilize the best logistical scenarios regarding cost.
• Understand and manage freight costs on a per lb. basis.
• Assist Export Sales Manager and Director of Sales with current market trends and analytics.
• Manage orders with customers and cold storges to ensure weekly product movement.
• Coordinate export documentation needs and country specific labels.
• Communicate production needs, changes and quality issues with sales manager and staff.
• Some data entry for orders related to export sales mix.
• Reconcile daily freezer inventories for export product mix.
• Organize weekly freezer shipments for customer pickups.
• Send out samples upon customer request.

Requirements

• At least 18 years of age.
• Some college level courses are required.
• Prefer a bachelor’s degree or similar experience.
• Computer skills including MS Office, Word, Excel & PowerPoint.
• Understand and utilize company software to include Aeros.
• Strong communication skills.
• Ability to multitask and work quickly.
• The ability to work with employees at all levels of the organization.
• Detail-oriented, structured, and able to communicate effectively.
• Must possess demonstrated ability to work within timelines and in pressured situations.
• Strong problem solving, negotiating, and decision-making skills.
• Excellent follow-through on assigned tasks required for this position.
• Must be able to handle multiple and sometimes conflicting priorities.
• Ability to interact effectively with customers, sales staff, QA managers, R&D staff, etc.
• Compassionate to customers’ needs.
• Strong understanding of basic math.
• May require out-of-town travel and overnight trips occasionally.

Physical Requirements

• Work activity is primarily in an office environment but will require occasional visits to production facility or farm location.
• Occasionally work around raw products and associated animal odors.
• Ability to travel to Case Farms complex locations as needed.
• May need to move light equipment or supplies from one place to another.

Education

• Bachelors or better in Sales or related field

Skills

• Demonstrate leadership ability
• Ability to work within a timeline
• Ability to work in a stress situations

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest

Case Farms is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Case Farms participates in the E-Verify system and uses tools made available by the federal government to confirm employment eligibility of all team members. People who are offered employment are required to provide documentation proving their employment eligibility, and all offers of employment are contingent on successful completion of the E-Verify process.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.