Salesperson

May River Recruiting; Buffalo (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Collaborative culture

Operational support

Impact on business growth

Job summary

May River Recruiting is seeking a Commercial Sales Representative to drive business development and enhance customer relationships in the HVAC market. This role focuses on identifying opportunities and generating revenue through diverse service offerings.

The ideal candidate will have a background in sales with strong consultative skills, capable of managing the entire sales cycle while building lasting relationships. The role provides a chance to contribute to business growth in a respected organization.

Qualifications

• 2+ years of business development, account management, or commercial sales experience preferred.
• Proven track record of generating new business and growing customer relationships.
• Self-motivated with strong organizational and time management skills.

Responsibilities

• Develop and maintain relationships with stakeholders in the commercial market.
• Generate business opportunities through various outreach methods.
• Negotiate and close profitable sales opportunities.

Skills

Consultative selling

Relationship-building

Negotiation skills

Business development

Customer communication

Tools

Microsoft Office

CRM tools

Job description

Our client is a well-established commercial mechanical services provider specializing in HVAC service, maintenance, repair, replacement, and construction solutions for a diverse portfolio of commercial and industrial customers. Known for its strong reputation, customer-first approach, and commitment to operational excellence, the company has built long-term relationships throughout its market by delivering responsive service and high-quality solutions. As the organization continues to grow, it is investing in its commercial sales team to drive revenue growth, strengthen customer partnerships, and expand its presence within the market.

Position Summary

The Commercial Sales Representative is responsible for driving new business development and growing existing customer relationships across the commercial market. This is a highly visible, client-facing role focused on identifying opportunities, developing solutions, and generating profitable revenue through service agreements, repairs, retrofits, replacement projects, and construction opportunities.

The ideal candidate is a motivated sales professional who enjoys building relationships, creating opportunities, and owning the entire sales cycle from prospecting through close. Success in this role requires a consultative sales approach, strong business development skills, and the ability to develop long-term partnerships that drive recurring revenue and customer loyalty. Success will be measured by revenue growth, customer retention, pipeline development, and achievement of sales objectives.

Reports To

Director of Service Sales

Key Responsibilities

• Develop and maintain relationships with commercial building owners, property managers, facility managers, engineers, general contractors, and key decision-makers.
• Generate new business opportunities through prospecting, networking, referrals, cold outreach, and relationship development.
• Identify customer needs and develop solutions that align with the company's HVAC service, maintenance, retrofit, replacement, and construction capabilities.
• Promote service agreements, preventive maintenance programs, repairs, retrofits, replacement projects, and construction services.
• Develop and present professional sales proposals and service solutions.
• Negotiate and close profitable sales opportunities while maintaining strong customer relationships.
• Position the company as the preferred provider for HVAC and mechanical services within the market.
• Develop accurate estimates and gather information necessary to support proposal development and project execution.
• Maintain a disciplined sales process and actively manage opportunities through the sales cycle.

Account Management

• Maintain regular communication with existing customers to identify additional service and project opportunities.
• Build long-term relationships that drive customer retention and recurring revenue.
• Respond promptly to customer inquiries and coordinate internal resources as needed.
• Serve as a trusted advisor by understanding customer business objectives, facility needs, and operational challenges.
• Develop customer-specific growth plans to increase market share and account penetration.
• Maintain an active pipeline of qualified opportunities.
• Accurately forecast sales activity and revenue expectations.
• Utilize CRM tools to track customer interactions, opportunities, and sales activity.
• Maintain reporting of leads, active prospects, proposals, and sales forecasts.
• Provide regular updates regarding market conditions, customer feedback, competitive activity, and revenue opportunities.
• Complete all required documentation and turnover information following project awards to ensure a seamless transition to operations and service teams.

Cross-Functional Collaboration

• Work closely with service, operations, project management, dispatch, and leadership teams to ensure a seamless customer experience.
• Communicate project requirements and customer expectations effectively to internal teams.
• Collaborate with internal stakeholders to develop solutions that address customer needs and support company growth objectives.
• Contribute to the development of marketing initiatives, customer engagement efforts, and strategic growth opportunities.

Qualifications

• 2+ years of business development, account management, or commercial sales experience is preferred.
• Proven track record of generating new business and growing customer relationships.
• Strong consultative selling, relationship-building, and negotiation skills.
• Excellent communication, presentation, and interpersonal abilities.
• Self-motivated with strong organizational and time management skills.
• Proficient with Microsoft Office applications.
• Valid driver's license and ability to travel within the assigned territory.

Why Join?

This is an opportunity to join a respected and growing organization with a strong reputation in the commercial mechanical services industry. The company offers a collaborative culture, strong operational support, and the opportunity to make a meaningful impact on growth while building long-term customer relationships within the market.