Sales & Events Manager

The Palm; Chicago (IL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Extensive training program

Career development opportunities

Dining, retail, amusements, and hotel

Discounts on dining and hotels

Health benefit plans

Dental, vision, life, short term/disab

Sick leave

Paid time off

Competitive base pay + sales commis

Job summary

The Palm Steakhouse in Chicago, IL is seeking a driven Sales & Events Manager who thrives on building client relationships and driving revenue through private dining and events. You will cultivate new corporate and social clients, coordinate memorable events, and partner with the restaurant team to exceed revenue and guest satisfaction goals.

This role blends sales, events planning, and client relations in a high-end dining environment, offering a clear career path and earning potential with a

Qualifications

• At least 3 years previous sales experience in an upscale / fine dining restaurant or hotel operation.
• Ability to write business correspondences and set up contracts and function sheets
• Ability to professionally present promotional materials to prospective customers, and to effectively communicate and coordinate with catering, kitchen staff, and outside vendors
• Ability to calculate figures and amounts for guest catering contracts
• Ability to communicate with guests and employees using a positive and clear speaking voice, listen to and understand request, respond with appropriate actions and provide accurate information
• Stable and progressive work history; Strong work ethic

Responsibilities

• Grow sales over prior year for one or more restaurants.
• Identify and secure new corporate and social event clients through prospecting and networking.
• Conduct venue tours and negotiate contracts to meet monthly and annual revenue goals.
• Manage a sales pipeline of inquiries, prospects, and definite bookings.
• With the Director of Sales & Events, plan, develop and implement a comprehensive sales action plan, goals and initiatives
• Collaborate with clients to customize food and beverage menus.
• Create detailed Banquet Event Orders (BEOs) and communicate event layouts, A/V needs, and timelines withmanagement.
• Work closely with the Executive Chef and management to ensure operations is able to flawlessly execute the event
• Supervise setup, execution, and breakdown of events to guarantee high guest satisfaction.
• Nurture lasting relationships with recurring clients, event planners, and local vendors.
• Address client feedback, negotiate pricing, and ensure contracts balance customer satisfaction with profitability.
• Fosters and maintains relationships with community decision makers, hotel general managers/sales directors, meeting planners and local business leaders who are potential ambassadors of our brand(s).

Skills

Sales experience

Event planning

Client relations

Contract negotiations

Communication

Organization

Job description

Overview

Build Relationships. Drive Revenue. Elevate Your Career.

The Palm Steakhouse is looking for a driven, relationship-focused Sales & Events Manager ready to take their hospitality career to the next level. If you thrive on building lasting client relationships, creating exceptional dining experiences, and turning opportunities into results, this is your chance to grow your career with an iconic steakhouse brand. As Sales & Events Manager, you’ll play a critical role in driving the restaurant’s private dining and events business. From cultivating new business and strengthening existing relationships to coordinating memorable events and partnering with the restaurant team, you’ll have the opportunity to directly influence revenue, guest satisfaction, and the continued success of the operation. This is more than a sales position—it’s an opportunity to expand your business development expertise, sharpen your leadership skills, grow your professional network, and build a long-term career in hospitality. We’re looking for a motivated professional who is ready to take ownership, pursue new opportunities, and make an impact in a high-end dining environment.

Build the relationships. Create the experiences. Drive the results. Grow your career with The Palm.

Benefits:

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Sick leave
• Paid time off
• Competitive base pay, plus sales commission
  • Salary Range: $65,000 - $70,000 plus sales commissions

Responsibilities

Sales & Business Development

• Responsible for growing sales over prior year for one or more restaurants.
• Identify and secure new corporate and social event clients through prospecting and networking.
• Conduct venue tours and negotiate contracts to meet monthly and annual revenue goals.
• Manage a sales pipeline of inquiries, prospects, and definite bookings.
• With the Director of Sales & Events, plan, develop and implement a comprehensive sales action plan, goals and initiatives

Event Planning & Logistics

• Collaborate with clients to customize food and beverage menus.
• Create detailed Banquet Event Orders (BEOs) and communicate event layouts, A/V needs, and timelines withmanagement.
• Work closely with the Executive Chef and management to ensure operations is able to flawlessly execute the event
• Supervise setup, execution, and breakdown of events to guarantee high guest satisfaction.

Client & Vendor Relations

• Nurture lasting relationships with recurring clients, event planners, and local vendors.
• Address client feedback, negotiate pricing, and ensure contracts balance customer satisfaction with profitability.
• Fosters and maintains relationships with community decision makers, hotel general managers/sales directors, meeting planners and local business leaders who are potential ambassadors of our brand(s).

Qualifications

• At least 3 years previous sales experience in an upscale / fine dining restaurant or hotel operation
• Ability to write business correspondences and set up contracts and function sheets
• Ability to professionally present promotional materials to prospective customers, and to effectively communicate and coordinate with catering, kitchen staff, and outside vendors
• Ability to calculate figures and amounts for guest catering contracts
• Ability to communicate with guests and employees using a positive and clear speaking voice, listen to and understand request, respond with appropriate actions and provide accurate information
• Stable and progressive work history; Strong work ethic

EOE

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Pay Range

USD $65,000.00 - USD $70,000.00 /Yr.