Sales & Event Manager

BENCHMARK; Hanover (NH); On-site; USD 60,000 - 65,000; Full time

Job summary

Pyramid Global Hospitality is seeking a dynamic Sales and Catering Manager for The Hanover Inn in Hanover, NH. You will drive group and conference sales, support the Director of Sales & Marketing, and help achieve revenue goals and social media initiatives.

The role requires 2–4 years in hospitality sales, strong communication and negotiation skills, and proficiency with Salesforce/Delphi and Microsoft Office. On-site position with community engagement duties.

Qualifications

• Bachelor’s degree in hospitality or related field.
• Two to four years of sales experience in hospitality.
• Excellent written and spoken communication; strong negotiation skills.
• Experience with Salesforce/Delphi and Microsoft Office is a plus.
• Ability to prospect, qualify, and secure new business.

Responsibilities

• Generate group, conference, and event sales revenue for the hotel.
• Develop and execute sales strategies across rooms, F&B, and conference services.
• Support social media initiatives to promote college events, conferences, and game-day experiences.
• Prospect, qualify, and secure new business while growing existing accounts.
• Partner with the conference planning team to ensure seamless event execution.
• Prepare creative sales presentations and proposals tailored to client needs.
• Conduct site inspections to showcase the property’s offerings.
• Develop and maintain relationships with clients to establish the hotel as their preferred venue.
• Participate in community engagement and promote the hotel within Hanover and Dartmouth communities.

Skills

Communication skills

Sales experience

Negotiation

Relationship building

Time management

English proficiency

Education

Bachelor’s Degree

Tools

Salesforce/Delphi

Microsoft Office

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe.

Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.

With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do.

We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers.

Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets.

Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality.

From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property: The Hanover Inn has a rich legacy of hospitality stretching all the way back to its humble beginning back in 1780 when the Inn first welcomed guests as a Tavern. Notable guests have included Presidents Monroe, Wilson, F.D.R., Eisenhower, Nixon, and Reagan. George Washington did not sleep at the inn but Booker T. Washington did. Entertainers have included Kirk Douglas, Ella Fitzgerald, Joan Baez, Art Linkletter, Mary Tyler Moore, Burt Bacharach, Duke Ellington, Lillian Gish and B.B. King. The list of writers include F. Scott Fitzgerald, J.D. Salinger, Sinclair Lewis, Carl Sandburg, Robert Frost, and Dr. Seuss.

What you will have an opportunity to do:

We are seeking a dynamic and results‑driven Sales and Catering Manager to help drive group and conference sales while supporting the Director of Sales & Marketing in achieving revenue goals, social media initiatives and strategic business development.

Your Role & Responsibilities

• Generate group, conference, and event sales revenue for the hotel, focusing on both local, national and social markets.
• Develop and execute sales strategies to maximize revenue across rooms, F&B, and conference services.
• Support the Director of Sales & Marketing in implementing Social Media marketing initiatives to support the hotel’s position as the premier destination for college events, conferences, reunions, and game‑day experiences.
• Actively prospect, qualify, and secure new business while growing existing accounts through relationship building and targeted outreach.
• Partner with the conference planning team to ensure seamless event execution and guest satisfaction.
• Prepare creative sales presentations and proposals tailored to client needs.
• Conduct site inspections to showcase the property’s offerings.
• Develop and maintain relationships with clients to establish the hotel as their preferred venue.
• Participate in community engagement and actively promote the hotel within the Hanover and Dartmouth communities.

What are we looking for?

• Bachelor’s Degree preferred.
• Two to four years of sales experience in the hospitality industry or a related sales field
• Excellent communication skills with the ability to negotiate, convince, sell, and influence prospects and hotel guests.
• Experience with Salesforce/Delphi and Microsoft Office is a plus.
• Results‑oriented writing techniques and strategies for correspondence, i.e. letters, reports, proposals.
• Appropriate and accurate grammar and punctuation in written communication.
• Ability to maximize impact, maintains interest, and establishes a rapport with your audience when conveying information.
• Ability to proactively prioritize needs and effectively manage time and resources.
• Understanding the positioning of the hotel, services provided, and how the hotel can meet the needs of clients.
• English is a must; other languages are a plus.
• Basic math skills.

Compensation

$60000 - $65000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningul stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.