Sales Evenings and Weekends

Lands' End, Inc.; Town of Middleton (WI); On-site; USD 24,000 - 38,000; Full time

Job summary

Lands' End, Inc. is seeking a Sales Associate to join our store team. You will provide exceptional service, leverage product knowledge, and execute selling strategies to drive profitable sales.

The role emphasizes courteous interactions, brand standards, and effective communication with customers and team members. The position requires flexible hours and a focus on customer satisfaction, with responsibilities including assisting in stock replenishment, promotions, and store presentation to meet

Qualifications

• Experience in retail preferred.
• Excellent selling and customer service skills.
• Ability to follow instructions and meet deadlines.

Responsibilities

• Drive sales using consultative selling and identify customer needs.
• Provide high level of customer service and greeting customers.
• Maintain knowledge of Lands’ End products and assist solution finding.
• Process transactions via POS and online systems.
• Stock replenishment and adherence to visual standards.
• Support flexible hours to meet store needs.

Skills

Sales

Customer service

Upselling

POS transactions

Product knowledge

Teamwork

Communication

Education

High school diploma

Tools

POS system

Job description

As a Sales Associate, you are a member of a talented team that represents Lands' Endto the customer by providing exceptional service in a professional, courteous andhelpful manner. This position enhances the experience of our customers and drivesprofitable sales by providing product expertise and advanced selling skills. SalesAssociates also assist in ensuring that both store and visual brand standards are beingmet.

Essential Job Functions

(Employees must be able to perform the essential functions of this position satisfactorily. The requirements listed below are representative of the duties, knowledge, skills, and/or abilities required. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.)

• Drives sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities
• Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic, suggesting solutions based on customer interests and needs
• Maintains knowledge of Lands’ End website navigation and leverages this option for customer solutions when the product is not available in the store
• Processes customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance to authorized procedures
• Maintains knowledge of Lands’ End products and services, along with current fashion trends to enhance level of customer service and generate sales
• Performs markdown and other promotional activities as needed
• Responsible for stock replenishment and adhering to visual brand standards.
• Availability and flexibility to work varied hours to support the needs of the business
• Excellent selling skills
• Strong verbal and written communication skills.
• Ability to effectively communicate with team members and other stakeholders.
• Ability to inspire, motivate, and lead a team to achieve goals.
• Ability to follow written and verbal instruction and meet deadlines on projects/tasks
• Strong decision-making and strategic thinking skills.
• Excellent organizational and time-management skills.
• Ability to prioritize tasks and meet deadlines.
• Ability to receive feedback and take action when appropriate
• Ability to adhere to Lands’ End Attendance program. For hourly full-time positions: Must be able to work a 40-hour work week and be available for overtime as business needs arise (e.g. peak season). For hourly flexible part-time positions: Must be able to adhere to hours scheduled based on specific business needs (e.g. increased availability for hours
• Flexible and adaptable to change
• Knowledge of Lands’ End merchandise is strongly preferred

Physical Requirements

• Ability to sit for long periods of time.
• Ability to lift up to 40 lbs..

Education & Experience Requirements

• Previous experience in retail strongly preferred
• High school diploma or equivalent preferred but not required
• Demonstrates consistent performance and growing expertise in specialized tasks.

Travel Required

No .

Team Player

: Works well as a member of a group

Enthusiastic

: Shows intense and eager enjoyment and interest

Work-Life Balance

: Inspired to perform well by having ample time to pursue work and interests outside of work

Flexibility

: Inspired to perform well when granted the ability to set your own schedule and goals

Experience

Preferred

• Selling
• Cashier
• Customer Service

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.