Seasonal Sales Associate

Lands' End; City of Rochester (NY); Sur place; USD 22 000 - 23 000; Temps partiel

Résumé du poste

Lands' End seeks a Seasonal Sales Associate to join our Rochester store team. You will deliver exceptional service, provide product expertise, and implement advanced selling techniques to drive sales while sustaining store and visual brand standards.

You will engage customers with consultative selling, process transactions accurately, and stay informed about current fashion trends and Lands' End offerings. The role requires flexibility for varied hours and a strong retail orientation.

Qualifications

• Retail experience preferred.
• High school diploma or equivalent preferred but not required.
• Demonstrates consistent performance and growing expertise in specialized tasks.

Responsabilités

• Drives sales by using consultative selling to identify customer needs and suggest solutions.
• Provides highest level of customer service with courteous, attentive interaction.
• Maintains knowledge of Lands' End website navigation for customer solutions when products are unavailable in-store.
• Processes transactions efficiently using the POS and online system.
• Keeps knowledge of Lands' End products, trends, and services to enhance service and sales.
• Performs markdowns and promotional activities as needed.
• Replenishes stock and adheres to visual brand standards.
• Availability to work varied hours to support business needs.

Connaissances

Selling skills

Communication

Team leadership

Decision making

Time management

Organizational skills

Prioritization

Feedback responsiveness

Attendance compliance

Formation

High school diploma or equivalent

Outils

POS system

Description du poste

Description

Position Summary

As a Seasonal Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position enhances the experience of our customers and drives profitable sales by providing product expertise and advanced selling skills. Sales Associates also assist in ensuring that both store and visual brand standards are being met.

Essential Job Functions (Employees must be able to perform the essential functions of this position satisfactorily. The requirements listed below are representative of the duties, knowledge, skills, and/or abilities required. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.)

• Drives sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities
• Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic, suggesting solutions based on customer interests and needs
• Maintains knowledge of Lands' End website navigation and leverages this option for customer solutions when the product is not available in the store
• Processes customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance to authorized procedures
• Maintains knowledge of Lands' End products and services, along with current fashion trends to enhance level of customer service and generate sales
• Performs markdown and other promotional activities as needed
• Responsible for stock replenishment and adhering to visual brand standards.
• Availability and flexibility to work varied hours to support the needs of the business

The anticipated hourly pay range for this seasonal position is $16.00 - $17.00 per hour based on experience.

• Excellent selling skills
• Strong verbal and written communication skills.
• Ability to effectively communicate with team members and other stakeholders.
• Ability to inspire, motivate, and lead a team to achieve goals.
• Ability to follow written and verbal instruction and meet deadlines on projects/tasks
• Strong decision-making and strategic thinking skills.
• Excellent organizational and time-management skills.
• Ability to prioritize tasks and meet deadlines.
• Ability to receive feedback and take action when appropriate
• Ability to adhere to Lands' End Attendance program.For hourly full-time positions: Must be able to work a 40-hour work week and be available for overtime as business needs arise (e.g.peak season).For hourly flexible part-time positions:Must be able to adhere to hours scheduled based on specific business needs (e.g. increased availability for hours
• Flexible and adaptable to change
• Knowledge of Lands' End merchandise is strongly preferred

Physical Requirements

• Ability to sit for long periods of time.
• Ability to lift up to 40 lbs..

Education & Experience Requirements

• Previous experience in retail strongly preferred
• High school diploma or equivalent preferred but not required
• Demonstrates consistent performance and growing expertise in specialized tasks.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.