Sales Engineer - UxV - United States (REMOTE)

Up Closets of North Cincinnati; Los Angeles (CA); Remote; USD 70,000 - 100,000; Full time

Job summary

Join a forward-thinking company dedicated to connecting those who keep us safe through advanced communication technologies. As a Sales Engineer, you'll work with a talented team to provide tailored solutions for clients, ensuring technical excellence and customer satisfaction. This role offers the chance to engage with cutting-edge technology while traveling and interacting with diverse customers. If you're an entrepreneurial technologist looking for a fulfilling career, this opportunity is perfect for you. Embrace the challenge and make a meaningful impact in mission-critical communications.

Qualifications

• 2+ years in pre-and post-sales technical support or 6+ years with a GED.
• Proficient in RF instruments and willing to travel.

Responsibilities

• Provide technical support and customer training.
• Conduct product demonstrations and troubleshoot issues.

Skills

Technical Support

Customer Interaction

Problem Solving

Traveling

Communication Skills

Education

Bachelor’s Degree in Electrical Engineering

High School Diploma/GED

Tools

RF Instruments

TCP/IP Protocol

Linux

C/C++ Programming

Job description

Sales Engineer - UxV - United States (REMOTE)

THE COMPANY

Silvus Technologies is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever-evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide vital communications for mission-critical applications in the harshest environments from underground tunnels to high-altitude balloons.

Silvus StreamCaster radios are being rapidly adopted by customers all over the world ranging from the U.S. and Allied Nations Departments of Defense to International, Federal, State, and Local Law Enforcement agencies, all the way to the Superbowl, Grammys, and industry-leading drone, robot, and other unmanned systems manufacturers.

Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”?

Silvus’ rapid growth is fueled by a focus on research and innovation and a team of the most passionate, skilled, and creative thinking individuals. If you are looking for a fulfilling experience, you owe it to yourself to learn how Silvus can be the next chapter of your career.

THE OPPORTUNITY

Silvus Technologies is seeking a Sales Engineer – UxV to work closely with the Sales, Marketing, and Business Development teams to provide our customers with tailored solutions to meet their needs. This role will participate in technical sales, demonstrations, and support of the Silvus family of advanced multi-antenna MIMO radio and mesh networking solutions. This position plays a key role in influencing product development.

The Sales Engineer – UxV position reports to the Principal Sales Engineer on the Sales Engineering team.

This position is eligible for 100% remote work, depending on location. This opportunity is well suited for an entrepreneurial technologist who enjoys interacting with customers, has a healthy sense of adventure, and enjoys traveling.

ROLE AND RESPONSIBILITIES

• Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc.
• Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
• Prepare and conduct product demonstrations for customer visits and equipment evaluations.
• Visit customer sites to provide technical support and deliver training.
• Troubleshoot failures and abnormal situations in the field.
• Collect and analyze field failures and abnormalities and provide feedback to the development team.
• Help the Design Engineers reproduce and troubleshoot problems.
• Participate in resource allocation and hardware maintenance to support different sales and business development activities.
• Travel requirements: 50% - frequent travel for meetings, events, and demonstrations.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; OR High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position.
• Proficiency with RF instruments such as signal generators and spectrum analyzers.
• Willingness to travel and work at customer sites.
• Ability to lift up to 50 lbs.
• CLEARANCE – Must have clearance at SECRET level; OR the ability to obtain a SECRET US Government security clearance within 12 months of start date.

NOTE - Must be a U.S. Citizen due to clients under U.S. government contracts. Employment is contingent upon the successful clearance of a background check.

PREFERRED KNOWLEDGE SKILLS AND ABILITIES

• Familiarity with Linux.
• Proficiency with TCP/IP protocol and networking.
• Experience with operating and testing IP radios/modems.
• Knowledge of wireless communication systems, RF signal propagation, and digital communication technologies.
• Proficiency with programming languages such as C/C++.
• Excellent organization skills and attention to detail.
• Demonstrated written and verbal communication skills.

COMPENSATION

The pay range is NOT a guarantee. It is based on market research and peer data, and will vary depending on the candidate’s experience and qualifications.

CA Pay Range: $70,000 - $100,000 USD

NOTE - As a U.S. Federal Contractor, Silvus Technologies requires that ALL candidates being considered for employment for any position (regardless of level) MUST be a U.S. Person (permanent resident or citizen). Stricter U.S. Citizen ONLY requirements are needed for some Engineering or R&D roles. This generally does NOT apply to International positions; only job postings for positions located in the U.S. Exceptions will be included in the Required Qualifications section of the posted position. All Employment is contingent upon the successful clearance of a background check.

Silvus is proud to be an equal-opportunity employer, and we value diversity. We do not discriminate on the basis of race, color, age, religion or belief, ancestry, national origin, sex (including pregnancy), sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, physical or mental disability, protected veteran status, genetic information, political affiliation, or any other factor protected by applicable federal, state, or local laws.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive benefits and privileges of employment. Please contact us to request accommodation.