Sales Engineer Uniti Fiber

Uniti Group Inc.; Tampa (FL); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

401K Plan

Health Savings Account

Life insurance

Educational Assistance

Job summary

Uniti Group Inc. is seeking a Sales Engineer to work with the Sales teams as a technical SME, driving design of cost-effective network solutions that meet customer needs.

The role requires collaboration with Engineering, Operations, and Vendors to translate requirements into high-quality designs and successful deployments. The successful candidate will lead pre-sales activities, train teams on Uniti Fiber products, and ensure accurate documentation in Salesforce, while supporting multiple

Qualifications

• Bachelor’s degree in Electrical Engineering, Business or IS, or equivalent experience in the industry.
• Broad telecom skill set with experience in two or more areas such as Sales, Product Management/Planning, Network Engineering, Transport Engineering, Network Provisioning, Operations.

Responsibilities

• Support Sales teams on pre-sales activities by providing technical and network design solutions.
• Train Sales teams on all Uniti Fiber products and services.
• Communicate updates related to products and services and changes in technical processes.
• Collaborate as the primary liaison between Enterprise Sales and Operations, Network Engineering, Service Delivery, and other teams.
• Review Salesforce opportunity records before close to ensure proper configuration and technical detail.
• Assist in reviewing Network Build Cost analysis to meet technical requirements.

Skills

Sales Engineering

Technical SME

Analytical skills

Communication skills

Customer presentation

Network topology diagrams

IP networking

Education

Bachelor’s degree in Electrical Engineering

Tools

Salesforce

Network design tools

Job description

Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States. With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses.

About The Role

Under the guidance of the Manager, Sales Engineering or Regional VP, the highly qualified and experienced Sales Engineer is responsible for working side by side with the Sales Teams as a technical subject matter expert (SME) to drive sales growth. The Sales Engineer’s role is a customer-facing position and will require consultations with prospects, current Uniti Fiber customers, internal Engineering, and vendors to design quality, cost effective network solutions that meet the needs of our prospects and customers. The Sales Engineer is considered a SME for the Sales Teams and will need to understand their specific sales market, the Uniti Fiber network, and our products and services, as well as associated processes and systems needed to successfully develop customer solutions.

Essential Duties & Responsibilities

• Support Sales teams on pre-sales activities by providing technical and network design solutions.
• Train Sales teams on all Uniti Fiber products and services.
• Communicate updates related to products and services, technical process changes, etc.
• Collaborate and act as the primary liaison between the Enterprise Sales teams and the other Uniti Fiber support teams including Operations, OSP Engineering, Network Engineering, Service Delivery, etc.
• Assist the Sales teams in thoroughly reviewing Salesforce opportunity records before they close to ensure that:
• All supporting product configuration documentation has been filled out appropriately and included in the record.
• All technical detail and descriptions are correct before submitting the opportunity to Service Delivery for implementation of a project.
• Assist in reviewing the detailed Network Build Cost analysis with the Sales Representatives to ensure the project is estimated correctly to meet the technical requirements of proposed solution.
• 50% Meeting with Sales Representatives and Customer Prospects.
• 30% Technical Solution Review, Design, and Development.
• 10% Liaison Activities-Working with Internal Teams to confirm and validate solutions.
• 10% Post-Sales project kick off and consultation.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

• Bachelor’s degree in Electrical Engineering, Business or IS, or equivalent experience in the industry.
• A broad telecommunications skill set with experience in two or more of the following areas is desired; Sales Experience, Product Management/Planning, Network Engineering, Transport Engineering, Network Provisioning, Operations.
• The accuracy and integrity of the SE provided solution, and associated information is essential for the success in meeting the customer expectations.
• Further, assisting the Service Delivery Teams in implementing the projects- post sale.
• Excellent leadership skills are a must, as is the ability to help foster and close multiple sales opportunities with multiple Sales Representatives simultaneously, while performing job functions independently and with minimal management supervision.
• Strong analytical, communication, and customer presentation skills.
• The ability to create network topology diagrams is required.
• Understand and be comfortable discussing Environmental Requirements for placing fiber facilities and electronics on the customer premises.
• Understand layer 2 and layer 3 topologies, as well as Hosted VoIP, Unified Communications, SIP, PRI and analog based voice requirements.
• Strong understanding of IP networking and IP addressing as it pertains to the customer solutions and service.
• Possess a sound technical acumen to understand how Uniti Fiber’s suite of Managed Services can be sold to complement network opportunities.
• Demonstrating the capability to “Own it”. Taking a proactive stance to work in collaboration across the multiple sales and operational disciplines within Uniti Fiber.
• Ability to multitask.
• Effective communication skills both written and verbal.
• Strong interpersonal skills and ample self-initiative.
• Ability to thrive and work in a fast paced, collaborative environment.

Physical Demands

• Sitting, standing, and walking.
• Lifting objects up to 25 pounds, bending, and stooping.
• Hours involving overtime and weekends as necessary.
• Keyboarding, typing.
• Ability to read effectively from a computer screen, sampling device and/or a paper copy.

Working Conditions

• Ability to work multiple tasks in a stressful environment while maintaining a positive and pleasant manner with others.
• Ability to handle a large volume of work and perform multiple tasks in a fast-paced office environment.
• Ability to travel up to 20%.
• Ability to work flexible hours including evenings, holidays, and weekends.

Our Benefits

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti’s network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.

Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.