Sales Engineer (Pre/Post)

Grepr, Inc.; San Francisco (CA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Equity upside at an early stage

Direct impact on revenue and product direction

Small team, high ownership

Job summary

A next-generation reliability platform company in San Francisco seeks a highly technical Sales Engineer. The role involves owning technical pre-sales, architecting solutions, delivering tailored demos, and shaping customer engagement strategies. Ideal candidates will have over 5 years of experience in Sales Engineering with a strong background in observability, telemetry, and cloud technologies. This position offers direct impact on product direction and equity upside, perfect for entrepreneurial individuals excited about startup environments.

Qualifications

• 5+ years in Sales Engineering, Solutions Engineering, or similar roles.
• Strong background in observability and telemetry.
• Hands-on experience with logs, metrics, and traces.

Responsibilities

• Own technical pre-sales from first call to Proof of Value.
• Architect solutions for complex telemetry environments.
• Deliver customized demos tailored to engineering buyers.
• Drive technical sales and handle technical objections.
• Design scoped Proof of Value plans with clear success criteria.

Skills

Sales Engineering

Observability

Telemetry

Data Engineering

Cloud platforms

Kubernetes

Tools

OpenTelemetry

Datadog

New Relic

Fluentd

Logstash

AWS

GCP

Azure

Job description

About Us

We're building the next-generation reliability platform—helping modern engineering teams build reliability applications on top of logs, metrics, and traces. Grepr helps teams move from being observability engineers to reliability engineers, automatically optimizing spend and reacting to anomalies in their systems.

We're early, fast-moving, and customer-obsessed. You will help us strategize on customer support, engineering execution, and product delivery. We are well funded by investors like Andreessen Horowitz and Boldstart Capital.

The Role

We're looking for a highly technical, entrepreneurial Sales Engineer who thrives in early-stage environments. This is not a "demo-only" SE role.

You will:

• Own technical pre-sales from first call to Proof of Value (POV)
• Architect solutions for complex telemetry environments
• Deliver compelling demos tailored to engineering buyers
• Design and execute hands-on Proof of Value engagements
• Help define our sales motion and technical messaging from the ground up
• Write technical blogs, speak at conferences, and tend to booths at trade shows

As one of our first SE hires, you'll shape how we engage with our customers

What You'll Do

Drive Technical Sales

• Partner with Sales on discovery and qualification
• Map customer observability architecture and pain points
• Position our telemetry pipeline as a cost, performance, and control layer
• Handle technical objections and security reviews
• Support RFPs and technical documentation

Deliver High-Impact Demos

• Build customized demos (not canned walkthroughs)
• Translate product capabilities into business impact
• Demo to SREs, DevOps leaders, platform teams, and CIOs
• Continuously improve demo environments and assets

Own Proof of Value (POV)

• Design scoped POV plans with clear success criteria
• Deploy in customer environments (cloud-native and hybrid)
• Work with logs, metrics, traces, OpenTelemetry, agents, and collectors
• Quantify cost savings and performance improvements
• Deliver executive-ready POV readouts

Be a Strategic Early Hire

• Feed product insights back to engineering
• Help shape messaging and competitive positioning
• Build reusable technical content (battlecards, architecture diagrams)
• Influence roadmap based on customer feedback

What We're Looking For

Must Have

• 5+ years in Sales Engineering, Solutions Engineering, Product Management, Technical Marketing or similar roles
• Strong background in observability, telemetry, or data engineering
• Hands-on experience with logs, metrics, and traces
• Experience with:
• • OpenTelemetry / Datadog / New Relic or other observability tools
  • Fluentd / Logstash / Vector
  • Cloud platforms (AWS, GCP, Azure)
  • Kubernetes environments
• Ability to whiteboard distributed systems architectures

Bonus Points

• Experience with telemetry routing platforms like Cribl
• Background as an SRE or platform engineer
• Early-stage startup experience
• 1st hand knowledge of Datadog, Splunk, New Relic, or Elastic

What Success Looks Like (First 6–12 Months)

• Close 5–10 new enterprise logos
• Design and execute repeatable POV frameworks
• Build a demo environment that becomes a core sales asset
• Shorten sales cycles through strong technical validation
• Become a trusted advisor to early customers

Who You Are

• Entrepreneurial and comfortable with ambiguity
• Technical enough to deploy and troubleshoot in real environments
• Business-savvy enough to quantify ROI
• Excited to build something from zero
• Energized by working directly with founders

Why Join Now?

• Shape the pre-sales motion from day one
• Direct impact on revenue and product direction
• Equity upside at an early stage
• Small team, high ownership, real influence