Sales Engineer - North America

Crane Venture Partners; Estes Park (CO); Remote; USD 90,000 - 140,000; Full time

Job summary

A leading company is hiring a Sales Engineer to enhance growth at Gitpod. The candidate will provide technical expertise, collaborate with teams, and establish long-term relationships with enterprise clients. The role emphasizes empowerment, proactivity, and a strong grasp of technical products in a fully remote environment.

Benefits

Fully remote work

Flexible paid time off

Parental leave

Equity

Wellness allowance

Premium work-from-home equipment

Qualifications

• High-growth experience with significant contribution in going from 0 to 1.
• Significant knowledge of cloud infrastructure and tooling.
• At least 3 senior-level references.

Responsibilities

• Provide technical expertise to customers and answer their questions.
• Help customers solve implementation problems with Gitpod.
• Build relationships with customers throughout the sales process.

Skills

Technical expertise

Problem-solving

Relationship building

Tools

Salesforce

Gong

Sales Navigator

Job description

The role & Gitpod

We're hiring a Sales Engineer in the US to accelerate our growth at Gitpod. Reporting to our Head of Sales, you'll support the team to drive end-to-end sales cycles with support from our Business Development Reps and Account Executives and closely collaborate with internal teams including product, engineering, and marketing. We firmly believe that everyone at Gitpod is in sales. This role will be at the forefront of our partnerships, representing Gitpod as we secure new enterprise clients.

As the founder and market leader in Cloud Development Environments (CDE), we're approaching 10x enterprise revenue growth over 18 months. We've earned significant partnerships with enterprise clients, and on average, our customers use Gitpod 36 hours per week per developer. Our ROI calculator demonstrates how we help customers save nearly $1,000,000 annually for every 100 engineers using Gitpod.

We are a fully-remote, globally-distributed team, built on our Operating Values. These values are the best glimpse into how we show up and work at Gitpod. We’ll reference them a lot as we interview together, so take a look before you apply to see if you connect with them.

Responsibilities

• Provide technical expertise to customers by explaining how Gitpod works in detail and answering technical questions

• Help identify and solve problems that customers may face in the implementation of Gitpod

• Provide customized solutions that meet the specific needs of each customer

• Build relationships with customers by providing personalized attention and support throughout the sales process

• Establish trust and rapport with customers, which can lead to long-term customer relationships

• Demonstrate the unique features and benefits of Gitpod to provide a competitive advantage

About you

You work in alignment with our Operating Values

Our operating values are the DNA of Gitpod. We hold them high, evolve them as we evolve, and integrate them into everything we do. We expect everyone at Gitpod to actively use the values as the playbook for how they show up and work.

You’re an activator

You embody true empowerment, proactivity, persuasiveness, agency and bias for action, decisiveness, curiosity, adaptability, and resilience. You are exceptional at getting stuff done in an way that enables everyone to win.

You’re highly technical

Deep-diving, analyzing, synthesizing, critical thinking, making connections, being creative, building something out of nothing, zooming in and out of details, adapting to your environment - this is how you operate. You have the ability to deeply understand Gitpod from a technical perspective and can find solutions for our future customers.

You’d win gold in the SE Olympics

Plain and simple: you like to win and are energized by the process that gets you to the finish line.

Additionally, we're looking for someone with the most of the following experience:

• High-growth, early stage experience with significant contribution in going from 0 to 1

• Highly technical SaaS product experience

• Experience with developers and devops personas

• Significant knowledge of cloud infrastructure and tooling

• At least 3 senior-level+ references that can speak to your strong performance

Our sales stack

In addition to our company tools (Google, Notion, Slack, the basics ), we use the following as a sales team and expect you to have familiarity with most of them:

• Salesforce

• Gong

• Apollo

• Sales Navigator

• Accord

Benefits

Fully remote, flexible work day

Flexible paid time off including holidays that are most meaningful to you

Parental leave for all parents

Equity

️ Regular company off-sites

Wellness allowance

???? Health insurance

Premium work-from-home equipment

Interview process

We are fully remote and so is our hiring process. We value written and async communication, building relationships, and making sure people are in their sweet spot where their strengths align with the responsibility of their role. This process is designed to showcase and evaluate these topics and give you the opportunity to see how we work at Gitpod.

Contingent on schedules, we aim to complete the entire process in less than 2 weeks. We really value your time and will be as intentional as we can with the time we spend together.

1. Send us your application

2. Asynchronous questions

   If we think we might be a mutual match, we’ll send you a few questions to get to know you and learn more about what excites you about Gitpod. You’ll also have a chance to share more about your strengths and experience and demonstrate your ability to work asynchronously.

3. Interviews

   You’ll meet with several people in 1-on-1 interviews where you’ll have the chance to learn more about the work and team. In addition, you’ll complete a project and present it to a panel towards the end of the stage. Lastly, you’ll meet with our CEO before we move to references.

4. References

   We’ll request a few high quality references from leaders and peers that can speak to your experience before extending an offer.

5. Offer

   Join Gitpod

Gitpod provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.