Sales Engineer – New Graduate

Innovative Refrigeration Systems, Inc.; Lyndhurst (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental & vision

Life insurance

Paid vacation & holidays

Employee referral bonus

Job summary

Innovative Refrigeration Systems, Inc. is seeking a Sales Engineer - New Graduate to support the sales process for industrial refrigeration projects. You will build customer relationships, learn technical and commercial aspects, and close smaller opportunities within defined accounts.

The role emphasizes collaboration with engineering, handling bids, and developing foundational skills while contributing to revenue growth and long-term customer support.

Qualifications

• BSME or related field.
• Experience with CRM systems such as HubSpot or Salesforce.
• Strong mechanical aptitude and ability to explain technical concepts.
• Excellent project management, communication, and organizational skills.
• Must be able to sit or stand for extended periods.
• Occasionally may lift or carry items up to 25 pounds.

Responsibilities

• Act as a technical expert and communicate engineering solutions to customers.
• Manage the full sales cycle from prospecting through closing and implementation.
• Collaborate with engineering to design and bid customized solutions.
• Develop and maintain relationships with customer decision-makers.
• Serve as an advisor across product and service offerings.
• Coordinate with internal teams to support customer needs.
• Represent the company at industry events and trade shows.
• Support service delivery and customer satisfaction for new and existing accounts.
• Participate in lead generation through networking and marketing initiatives.
• Maintain accurate customer information in CRM systems.

Skills

Mechanical aptitude

Project management

Communication

Organizational skills

Education

BSME or related field

Tools

HubSpot

Salesforce

Job description

Sales Engineer - New Graduate

Innovative Refrigeration Systems, Inc. is the leading provider of industrial refrigeration and process cooling solutions, delivering custom engineered systems utilizing natural refrigerants such as ammonia and CO₂. Through a fully integrated approach encompassing engineering, manufacturing, construction, commissioning, nationwide service, and advanced aftermarket solutions, Innovative supports customers across the food and beverage, cold storage, pharmaceutical, industrial manufacturing, and mission-critical infrastructure markets throughout North America and around the world. Unlike traditional engineering firms, contractors, or equipment suppliers, Innovative performs engineering, manufacturing, construction, commissioning, service, and ongoing customer support entirely in-house. This integrated model provides employees the opportunity to support projects throughout the complete lifecycle, from concept and design through manufacturing, installation, startup, operation, optimization, modernization, and long-term system support.

Job Role: This is a structured developmental role designed for a recent graduate. The Sales Engineer is responsible for supporting the sales process, developing foundational technical and commercial skills, and closing smaller-scale opportunities for industrial refrigeration projects. This role focuses on building customer relationships, delivering responsive solutions, and driving revenue growth within defined accounts and deal sizes.

Key Duties

• Act as a technical expert and communicate engineering solutions effectively to customers
• Manage the full sales cycle from prospecting through closing and implementation
• Collaborate with engineering to design and bid customized solutions
• Develop and maintain trusted relationships with customer decision-makers
• Serve as an advisor across all product and service offerings
• Coordinate with internal teams including engineering and marketing to support customer needs
• Represent the company at industry events and trade shows
• Support service delivery and customer satisfaction for new and existing accounts
• Participate in lead generation through networking, prospecting, and marketing initiatives
• Maintain accurate and up-to-date customer information in CRM systems

Requirements

• Bachelor of Science in Mechanical Engineering (BSME) or related field
• Experience with CRM systems such as HubSpot or Salesforce
• Strong mechanical aptitude and ability to explain technical concepts
• Excellent project management, communication, and organizational skills
• Must be able to remain in a stationary position (seated or standing) for extended periods
• Occasionally may need to lift or carry items up to 25 pounds (e.g., office supplies, small equipment)

Preferences

• Previous experience in sales or business development.
• Engineer-in-Training (EIT) certification.
• Proficiency in CRM tools (e.g., Salesforce, HubSpot) is a plus.

Benefits

In addition to a competitive base salary, we provide a comprehensive and employee-focused benefits package designed to support your financial security, health, and work-life balance:

• Generous retirement plan with a dollar-for-dollar 401(k) match up to 15%
• 401(k) student loan repayment match up to 15%
• Medical insurance with 75% of employee and family premiums covered by the company
• Dental and vision insurance options
• Optional supplemental insurance coverage
• Short-term and long-term disability insurance
• Accidental death and dismemberment (AD&D) coverage
• Company-paid life insurance
• Weekly pay
• Competitive paid vacation and holiday time
• Paid sick leave, bereavement leave, and jury duty leave
• Employee referral bonus program
• Opportunities for career advancement, professional development, training, and apprenticeship programs
• Access to employee discounts on cell phone plans, vehicle rentals, and other eligible service.