Sales Engineer - Metals

Leybold; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance

Medical, dental, vision benefits

401k plan

Paid maternity and paternity leave

Vacation and sick pay

Job summary

A global technology company is seeking an individual for a customer-facing role focusing on vacuum technology solutions. This position involves educating engineers on technical advancements while developing tailored solutions for industrial clients. The successful candidate will have an engineering or science degree, strong communication skills, and experience in customer service. Offered benefits include relocation assistance, medical coverage, and paid leave. The role involves significant travel, about 50%, and may require physical tasks such as lifting and regular movement.

Qualifications

• Degree in engineering or science, preferably related to metals.
• Experience in customer-facing roles essential.
• Ability to clearly communicate technical information.

Responsibilities

• Educate clients on vacuum technology and its advantages.
• Design solutions for industrial clients regarding vacuum technology.
• Provide technical support and assistance to enhance customer satisfaction.

Skills

Customer-facing experience

Strong communication skills

Technical understanding

Solution development

Collaboration skills

Task prioritization

PC proficiency

Education

Engineering or science degree

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Your role

This is a high‑impact role that drives real change in the world. At Leybold, we advance global technology by helping companies push the limits of their capabilities. In this position, you will partner with applications engineers to design and deliver Leybold solutions that boost industrial clients’ process efficiency. Serving as the primary customer-facing liaison between the factory and the client, you will educate companies on the latest advancements in vacuum technology and how these innovations can elevate their production performance.

Main Responsibilities

• This position is an even mix of time in the home office and on-site work at some of the worlds most technologically advanced factories, teaching engineers and management about vacuum technology, which is a technically challenging topic.
• Promote company products by designing and proposing equipment upgrades solutions to Key Metals customers, focusing on industrial rare earth magnet market, VIM customers and other strategic metals customers, and general industrial markets.
• Work with systems liaison to create both retrofit and turn‑key solutions in the metals market.
• Develop and implement a vision and a method to expand the level of business done in a metals as well as new opportunities for the Leybold products and services.
• Delight customers by providing outstanding technical support, product selection assistance.
• Attend trade shows, seminars and training sessions to keep informed of trends effecting customers, keep abreast of competitive products, services, and value-added activities.
• Responsible for maintaining company property (company car allowance, computer, office equipment, customer demo/loaner products, consignment stock, etc.) that is in his/her control, and or at his/her customer site.

Education

Engineering or science degree, or technical equivalent within the metals industry.

Knowledge / Skills

• Experience in on‑site, customer‑facing roles.
• Strong interpersonal, verbal, and written communication skills.
• Ability to learn, understand, and clearly communicate technical information.
• Proven ability to develop tailored solutions by coordinating internal technical resources.
• Strong collaboration skills with the ability to engage others effectively.
• Ability to maintain concentration for extended periods.
• Strong task‑switching and prioritization abilities.
• Composure and professionalism under pressure or in emergency situations.
• Proficiency with PC applications, including MS Office (Word, Excel, PowerPoint).

Other Requirements / Desired Attributes

• High‑energy, curious, and results‑driven mindset.
• Fast learner with creative, outside‑the‑box thinking.
• Military veterans encouraged to apply.
• Ability to work independently from a home office.
• Aptitude in mechanical, vacuum, and fluid systems is a plus.
• Valid driver’s license required.

In return, we offer

• We believe there is always a better way. Open for change and feedback is what defines our culture.
• We support you on your journey: individual learning opportunities, world‑wide job opportunities or technical training from our academy.
• The safety and well‑being of our employees is important to us, which is why we set high standards for your workplace safety.
• We offer a competitive compensation package (Relocation Assistance, Medical, Dental, Vision, Vacation, Sick, Holiday Pay, 401k, Paternal and Maternal leave, relocation assistance, short-term and long-term disability and more).

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on everyone’s qualifications.

Job location

This remote role involves frequent travel—about 50%—including overnight and multi-day domestic and international trips. The employee may be exposed to mechanical parts, outdoor conditions, fumes, and occasional risks like electrical shock, vibration, and loud noise.

Physical requirements

Regular sitting, standing, walking, stair climbing, and verbal communication. Occasional tasks include typing, dialing, climbing, balancing, stooping, kneeling, crouching, crawling, reaching. Lifting up to 20 pounds may be required. Frequent computer use and visual acuity—including close, color, distance, depth perception, and focus adjustment—are essential.

UNITING curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

LEYBOLD USA INC is proud to be an Equal Opportunity Employer – M/F/Disabled/Veterans.