Sales Engineer I, SE Desk CT

Samsara; Seattle (WA); On-site; USD 69,317 - 93,200; Full time

Benefits offered by this job

Professional development stipend

Comprehensive health plans

Equity opportunities

Job summary

Samsara is seeking a Sales Engineer to assist the Global Sales Team with technical inquiries and support proofs of concept. The ideal candidate possesses a BS in a related discipline and has experience in pre-sales or customer support, along with a strong technical background. This remote position allows flexibility for high performers, offering competitive annual on-target earnings of $69,317.50 to $93,200 USD, alongside comprehensive benefits. Join us to improve the safety and efficiency of global operations.

Qualifications

• 1+ year of experience in pre-sales or customer support.
• Ability to explain complex technical concepts to non-technical audiences.
• Experience tinkering with hardware gadgets or sensors is a plus.

Responsibilities

• Assist the Global Sales Team with technical inquiries.
• Create software scripting solutions for proof of concepts.
• Update and manage internal lab infrastructure.

Skills

Technical communication

Electronics knowledge

Cloud software understanding

Networking

Automation and control systems

Education

BS in Electrical Engineering, Computer Science, Mechanical Engineering, or related discipline

Job description

About the Role

As a Sales Engineer (SE) at Samsara, you’ll be part of a diverse group of technically‑mindful professionals working together to bring our connected operations technology to customers. Your daily customer engagements will include conversations around logistics/supply chain management, fleet maintenance strategies, global asset management, machine control systems/diagnostics, system integration, and regulatory compliance. You will develop a thorough understanding of IoT hardware and sensors, hands‑on installation/deployment scenarios, carrier networks, cloud infrastructure, and third‑party system integrations to ensure the proper technical solution is presented to our customers.

Remote Position – Eligibility

This is a remote position open to candidates residing in the U.S. Midwest region, except for residents of Alaska, California (non‑Bay Area), Connecticut, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Denver Metro (CO), Boulder Metro (CO), Chicago Metro (IL), Austin Metro (TX), Houston Metro (TX), Dallas Metro (TX), Seattle Metro (WA), San Francisco Bay Area (CA), New York City (NY), and Washington D.C. relocation expenses will not be provided for this role.

In This Role, You Will:

• Assist the Global Sales Team with technical inquiries and tasks by monitoring and maintaining an inbound question queue.
• Assist with technical trials across Samsara’s Sales Engineering team to convey the value of a Samsara solution within prospects’ operations.
• Create software scripting solutions and integrations where appropriate to support technical proof of concepts.
• Be available for internal Q&A from account teams requesting technical assistance on behalf of their customers.
• Produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration.
• Update and manage internal hardware and software lab infrastructure, both in office and remote kits.
• Coordinate and participate in new product testing activities.
• Gather and highlight industry‑specific customer use cases for Samsara solutions by working with technical sales teams.
• Coordinate cross‑functional communication to ensure prospect success (RFP responses, product feature request management, customer support triaging, etc.).

Ideal Candidate:

• BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline.
• 1+ year of experience working with customers in a pre‑sales or support capacity.
• Ability to explain complex technical concepts to non‑technical audiences.
• Basic understanding of electronics and electrical systems.
• Well‑versed in one of the following: cloud software, networking, automation and control systems.
• Experience tinkering with hardware gadgets, sensors, or vehicles is a plus.

Compensation

Annual on‑target earnings (OTE) for full‑time employees range from $69,317.50 to $93,200 USD.

Total Rewards

We offer a flexible, employee‑led remote model, a professional development stipend, comprehensive health and parental leave plans, and equity opportunities for eligible roles in our high‑growth public company. Base salary, performance‑based bonus, and variable pay are designed to exceed market rates for high performers.

Flexible Working

Our model supports remote work where operational requirements allow. Certain positions may require proximity to an office or specific geographic region to facilitate collaboration and access to resources. All offers are contingent upon the ability to maintain legal work rights in the required location.

Equal Opportunity Employer

At Samsara, we welcome everyone regardless of background. All qualified applicants receive consideration without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, protected veteran status, disability, age, or other characteristics protected by law.

Accommodations

Samsara is committed to equal opportunity in employment for qualified persons with disabilities. If you require reasonable accommodations throughout the recruiting process, please email [e-mail].

Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.