Sales Engineer

Kyocera International, Inc. (North America); Westborough (MA); On-site; USD 83,000 - 120,000; Full time

Benefits offered by this job

3 weeks of vacation to start

401(k) with company match

Comprehensive health coverage

Tuition reimbursement

Flexible schedules

Job summary

Kyocera International, Inc. (North America) is hiring a Sales Engineer at their Westborough, MA facility, focusing on sales of technical products. Responsibilities include maintaining strong customer relationships, managing account activities, and collaborating with development engineers. The ideal candidate should have a BS degree preferred in Material Science/Engineering and 3 years of outside technical sales experience. Competitive salary range is $83,000 - $120,000 annually with generous benefits including health coverage and retirement plans.

Qualifications

• 3 years of outside technical sales experience.
• Must possess a legal driver's license and be able to legally drive in the US.
• Ability to pass background check and drug screen.

Responsibilities

• Manage account activity and drive new business.
• Facilitate contract negotiations and customer complaint resolution.
• Communicate with counterparts in Japan and US for price quotations and support.
• Mentor or train associate sales engineers.

Skills

Technical comprehension of drawings

Conflict resolution

Organizational skills

Written and verbal communication

Working with others

Education

BS degree in Material Science/Engineering/Technical

Tools

MS Office (Word, Excel, PowerPoint)

SAP

Job description

Overview

Join Kyocera International, Inc. We’re hiring a Sales Engineer at our Westborough, MA facility. Salary Range: $83,000 - 120,000 annually. Final offer based on experience, education, skills, and market factors.

What Makes Us Stand Out

We don’t just offer jobs — we offer careers with purpose, stability, and growth. Here is what you can expect:

• Generous Time Off: 3 weeks of vacation to start (120 hours/year); 10 paid holidays annually
• Financial Wellness: Competitive pay; 401(k) with company match; Employer-paid pension plan
• Comprehensive Health Coverage: Medical, dental, and vision insurance; Life insurance; Flexible Spending Account (FSA); Employee Assistance Program (EAP)
• Investing in You: Tuition reimbursement; Paid time off to volunteer; Flexible schedules
• Work-Life Balance & Culture: Onsite gyms, walking tracks, and employee gardens at larger locations; Long-tenured team; Inclusive and diverse workforce; A company philosophy rooted in doing the right thing as a human being

About Kyocera Values

Kyocera’s culture is deeply inspired by our founder, Dr. Kazuo Inamori. His values guide our decisions and shape our workplace. Learn more about our guiding principles here.

Ready to Make a Difference?

Apply today and become part of a team that’s shaping the future — one innovation at a time.

Position and Exempt Status

Sales Engineer (OS5373)

Exempt: Yes

Safety Sensitive: No

General Description Of Position

The Sales Engineer focuses on the sales of highly technical products. They grow the business by maintaining strong relationships with customers; create and support development activity within an assigned customer base; facilitate contract negotiations, customer complaint resolution, and other business-to-business reporting requirements. This technical sales role requires strong internal and external communication with administration, engineering, production, and quality teams to address customer needs. They manage and report on account activity because driving new business is a key performance indicator.

Requirements

• BS degree preferred: Material Science/Engineering/Technical
• 3 years outside technical sales experience
• Strong technical comprehension of drawings, materials, and engineering terms
• Ability to resolve conflicts effectively and professionally
• Organized with demonstrated follow-up
• Ability to work well with others, externally and internally
• Proven written and verbal communication skills (phone, email, presentations, in-person)
• Must possess a legal driver's license and be able to legally drive in the US
• Proficient with Outlook & MS Office (Word, Excel, PowerPoint)
• Basic proficiency in extracting information from SAP
• Ability to pass background check and drug screen

Essential Duties And Responsibilities

• Meet monthly booking goals (MSP) and milestones for Master Plan and 3-year sales plans within and assigned account base. Report opportunities and customer requirements to management.
• Use technical engineering skills to generate new business with established products and collaborate with development engineers on new products needed in the market.
• Responsible for customer interaction and relationship management within own account base. Recommend improved material or products to customers within Kyocera materials family.
• Represent customer requests to production, quality, and management personnel to plan and execute customer-first support.
• Communicate with counterparts in Japan and US on price quotation, part delivery, technical confirmation, legal language discussions, cross-application, and general support.
• May travel up to 50% of the time; facilitate business travel with visiting personnel from international facilities; represent Kyocera at trade shows, events, or forums.
• Drive daily sales account activity including order tracking, scheduling, logistics planning, account collection, on-time delivery reporting and related analysis. Stay current on market trends and applications for new products.
• Mentor or train associate sales engineers or sales administration staff, and/or lead projects.
• Prepare and deliver technical presentations in various formats (face to face, webinar, phone, tradeshow). Be knowledgeable about the business, materials, and industry; proficient in Excel and business writing to communicate clearly with customers and production. May present at various levels within the organization.
• Secure new orders and verify delivery and satisfaction. Plan expenses and report on new orders and booking results monthly.
• Identify and target potential customers; actively improve customer relations to increase market penetration.

Qualifications

Perform any other related duties as required or assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The listed requirements are representative of the knowledge, skill, and/or ability required.

Physical Activities

The following physical activities are representative of those that must be met to perform essential functions. Reasonable accommodations may be made. While performing the functions of this job, the employee is regularly required to sit, talk, or hear; frequently required to walk; and occasionally required to stand, use hands to finger, handle, or feel, reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds, frequently up to 10 pounds. Specific vision abilities required include close vision.

Environmental Conditions

The following work environment characteristics describe conditions encountered while performing essential functions. Reasonable accommodations may be made. While performing the functions of this job, the employee is occasionally exposed to work near moving mechanical parts. The noise level in the work environment is usually quiet.

Additional Information

The statements describe the work being performed and are not an exhaustive list of all responsibilities, duties, and skills required. Duties and responsibilities are subject to change and other duties may be assigned or removed at any time. This position may require exposure to information subject to US Export Control regulations. All applicants must be US persons as defined by US regulations. Kyocera International, Inc. values diversity and is an equal opportunity employer. Reasonable accommodations may be made to complete the application process upon request.