Associate Sales Engineer

KYOCERA International, Inc.; Westborough (MA); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Vacation accrual 120 hours

10 Paid Holidays

401(k) match

Pension

Medical, dental, and vision insurance

FSA

Employee Assistance Program

Flexible schedules

Tuition reimbursement

Job summary

Kyocera International, Inc. in Westborough, MA is seeking an Associate Sales Engineer to support production and drive high-quality output in a fast-paced manufacturing environment.

You will maintain strong customer relationships, assist with contract negotiations, and communicate technical capabilities to internal teams. The role requires a 4-year degree in materials science or engineering, at least one year in technical or inside sales, and proficiency with MS Office.

Qualifications

• Requires a 4-year degree in Materials Science/Engineering/Technical field.
• 1 year of technical or inside sales experience.
• Strong technical understanding of drawings, materials and engineering terms.
• Excellent written and verbal communication; able to work with cross-functional teams.

Responsibilities

• Meet monthly booking goals and participate in master plans within assigned accounts.
• Leverage technical skills to generate new business for existing products.
• Maintain customer relationships and articulate Kyocera product benefits.
• Represent customer needs to production, quality and management for on-time delivery.
• Coordinate price quotations, deliveries, and support with counterparts in Japan and the US.
• Possibility to travel up to 50% and escort customers to factories worldwide.
• Manage daily sales activities including order tracking and logistics planning.
• Secure new orders and ensure customer satisfaction and delivery.

Skills

Technical sales

Customer relations

Communication skills

MS Office

Driver's license

Background check clearance

Education

Bachelor's degree (Materials Science/Engineering/Technical)

Job description

Join Kyocera International, Inc.

We're hiring an Associate Sales Engineer at our Westborough, MA location!

Join a stable, long-term opportunity where your work matters. We're hiring an Associate Sales Engineer to support production and ensure high-quality output in a fast-paced manufacturing setting.

Pay Range - $71,900 to $90,000 annually (Actual base pay based on factors such as relevant experience, education, market, qualifications, and skills.)

With nearly 80,000 employees globally, Kyocera is a leading manufacturer of high-tech ceramics in various industries, including aerospace, automotive, Medical applications, and semiconductor processing. Our innovative materials are found in everything from smartphones to space shuttles!

Look at these PERKS!

• Competitive pay, benefits, and hours
• 120 hours of vacation accrued per year to start (that's 3 weeks/year for regular 8-hour shifts!)
• 10 Paid Holidays per year
• 401(k) with company match
• Pension
• Medical, dental, and vision insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program
• Flexible schedules
• Tuition reimbursement

We have a long-tenured staff (many with over 30 years of service!), a vital company mission, and an excellent benefits package that includes medical, dental, vision, life insurance, paid time off to volunteer, paid leave options, tuition reimbursement, an employer-paid Pension and a 401(k) with both Roth and a healthy company match. Our larger locations also feature onsite gyms, walking tracks, exercise rooms, and employee gardens!

We strive to have a diverse workforce from all backgrounds, including minorities, women, and veterans, who bring their experience to support the innovation and quality that Kyocera is known for.

Kyocera International, Inc. also has a robust corporate culture and philosophy based on the experiences and writings of our founder, Dr. Kazuo Inamori, which you can learn more about here: https://global.kyocera.com/inamori/philosophy/. Our company motto is "Do the right thing as a human being," and we try to use that motto constantly in our decision-making.

Exempt: Yes Safety Sensitive: No

GENERAL DESCRIPTION OF POSITION

The Associate Sales Engineer sells products to existing accounts. They increase business by maintaining an exceptional relationship with customers; creates and supports development activity within an assigned customer base; supports contract negotiations, communicates sales opportunities to the team. This technical sales role has strong communication internally & externally with administration, engineering, production, quality, and credit to address customer needs.

REQUIREMENTS

• 4 year degree, BS preferred: Material Science/Engineering/Technical
• 1 year technical sales experience or inside sales
• Strong technical comprehension of drawings, materials and engineering terms
• Ability to resolve conflicts effectively and professionally
• Organized with demonstrated practice of appropriate follow-up
• Ability to work well with other people, both externally and internally
• Effective written and verbal communication skills (phone, email, presentations, face to face)
• Must possess legal driver's license and be able to legally drive in the US
• Proficient with Outlook & MS Office (Word, Excel, PowerPoint)
• Ability to pass background check and drug screen

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Meets monthly booking goals (MSP) and milestones for Master Plan as well as 3-year Plans within and assigned account base. Reports to management on opportunities and customer requirements.
2. Uses technical skills to generate new business with established products and works with development engineers on new products.
3. Responsible for customer interaction and relationship management within own account base. Articulates technical capabilities and benefits of Kyocera products.
4. Represents customer requests and perspectives to production, quality, and management personnel to plan and execute "customer first" support.
5. Communicates with counterparts in Japan and US on a regular basis for price quotation, delivery updates, and general support. This may be in email, phone, SAP, or daily/weekly/monthly status reports.
6. May travel up to 50% of the time. Also escorts customer visits to factories globally as needed and visits US production operations.
7. Manages Daily sales account activity including order tracking, scheduling, logistics planning, account collection, on time delivery reporting and related reports/ analysis. Communicates with management on a regular basis.
8. Secure new orders and verify delivery and satisfaction.
9. Prepare and deliver technical presentations in a variety of formats including face to face, webinar, phone, and/or tradeshow. They will be strong at excel and business writing to ensure clear communication with customers and production.

Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

PHYSICAL ACTIVITIES

While performing the functions of this job, the employee is regularly required to sit, talk or hear; frequently required to stand, walk; and occasionally required to use hands to finger, handle, or feel, reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds, frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

ENVIRONMENTAL CONDITIONS

While performing the functions of this job, the employee is occasionally exposed to work near moving mechanical parts.

The noise level in the work environment is usually quiet.

ADDITIONAL INFORMATION

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. This position may require exposure to information subject to US Export Control regulations, i.e.: the International Traffic and Arms Regulations (ITAR) or Export Administration Regulations (EAR). All applicants must be US persons within the meaning of US regulations.

Kyocera International, Inc. values diversity in its workforce, and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Kyocera International, Inc. Human Resources team directly.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.