Sales Account Manager

Kyocera International, Inc. (North America); Plymouth (MI); On-site; USD 95,000 - 124,000; Full time

Benefits offered by this job

Competitive pay, benefits, and hours

120 hours of vacation accrued per year

10 Paid Holidays per year

401(k) with company match

Pension plan!

Medical, dental, and vision insurance

Flexible Spending Account (FSA)

Employee Assistance Program

Flexible schedules

Tuition reimbursement

Job summary

Kyocera International, Inc. in Plymouth, MI is actively seeking an Account Manager to drive profitable growth and expand market presence.

You will manage Automotive and Industrial accounts, coordinate with cross-functional teams, and deliver exceptional customer service focused on long-term relationships. The role requires 5+ years in sales or related fields, strong communication and negotiation skills, and the ability to travel to customer locations as needed.

Qualifications

• 5+ years of experience in sales, account management, or related customer-facing roles.
• Experience building and maintaining customer relationships and identifying growth opportunities.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Drive profitable growth by expanding market presence and delivering exceptional customer service.
• Develop and execute strategic sales plans for assigned territories and product lines.
• Lead contract negotiations and manage customer accounts across Automotive and Industrial segments.

Skills

Sales experience

Account management

Customer relationships

Communication

Negotiation

Problem solving

Multi-tasking

Travel

Education

Associate's degree or equivalent experience

Tools

Microsoft Office

CRM systems

Job description

• Flexible schedules

We are looking for the right person to join our team as an Account Manager at our Plymouth, MI location!

Salary Range: $95K – $124K annually. (Actual base pay based on factors such as relevant experience, education, market, qualifications, and skills.)

With nearly 80,000 employees globally, Kyocera is a leading manufacturer of high-tech ceramics in various industries, including aerospace, automotive, Medical applications, and semiconductor processing. Our innovative materials are found in everything from smartphones to space shuttles! Check out our profile video!

Look at these PERKS!

• Competitive pay, benefits, and hours
• 120 hours of vacation accrued per year to start (that's 3 weeks/year for regular 8-hour shifts!)
• 10 Paid Holidays per year
• 401(k) with company match
• Pension plan!
• Medical, dental, and vision insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program
• Flexible schedules
• Tuition reimbursement

We have a long-tenured staff (many with over 30 years of service!), a vital company mission, and an excellent benefits package that includes medical, dental, vision, life insurance, paid time off to volunteer, paid leave options, tuition reimbursement, an employer-paid Pension and a 401(k) with both Roth and a healthy company match. Our larger locations also feature onsite gyms, walking tracks, exercise rooms, and employee gardens!

We strive to have a diverse workforce from all backgrounds, including minorities, women, and veterans, who bring their experience to support the innovation and quality that Kyocera is known for.

Kyocera International, Inc. also has a robust corporate culture and philosophy based on the experiences and writings of our founder, Dr. Kazuo Inamori, which you can learn more about here: https://global.kyocera.com/inamori/philosophy/. Our company motto is “Do the right thing as a human being,” and we try to use that motto constantly in our decision-making.

General Description Of Position

The Sales Account Manager is responsible for driving profitable growth, expanding market presence, and delivering exceptional customer service. This role focuses on developing new business opportunities while growing existing customer relationships. The Sales Account Manager works closely with internal teams including Engineering, Quality, Operations, Supply Chain, Marketing, and Account Management to deliver solutions that meet customer needs and achieve business objectives.

Essential Duties And Responsibilities

• Manage and grow Automotive and Industrial customer accounts
• Develop and execute strategic sales plans for assigned territories and product lines
• Identify new business opportunities and market expansion initiatives
• Coordinate with engineering, product development, operations, and customer service teams to support customer requirements
• Maintain key customer relationships and serve as the primary escalation point
• Support forecasting, budgeting, and pipeline management
• Lead contract negotiations and commercial discussions
• Develop cross-functional knowledge of both Automotive and Industrial business operations
• Perform other duties as assigned

Required Qualifications

• Associate's degree in Business, Engineering Technology, or a related field; equivalent experience may be considered
• 5+ years of experience in sales, account management, business development, customer service, or a related customer-facing role
• Experience building and maintaining customer relationships and identifying growth opportunities
• Strong communication, negotiation, and problem-solving skills
• Ability to manage multiple projects, priorities, and customer accounts simultaneously
• Proficiency with Microsoft Office and CRM systems
• Ability to travel to customer locations as needed

Preferred Qualifications

• Experience in display technologies, electronics manufacturing, industrial manufacturing, automotive, or other technical product industries
• Experience working with engineering, production, quality, and supply chain teams to support customer projects
• Knowledge of sales forecasting, contract management, and project coordination
• Experience developing new business and growing existing accounts
• Understanding of technical drawings, specifications, or manufacturing processes

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum Qualifications

High school diploma or GED required.

Ability to pass a criminal background check and drug screen.

Physical Activities

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; occasionally required to climb or balance, stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 50 pounds, frequently lift and/or move up to 25 pounds, regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Environmental Conditions

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the functions of this job, the employee is occasionally exposed to work near moving mechanical parts, work in high, precarious places, fumes or airborne particles, toxic or caustic chemicals.

The noise level in the work environment is usually loud.

Additional Information

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. This position may require exposure to information subject to US Export Control regulations, i.e.: the International Traffic and Arms Regulations (ITAR) or Export Administration Regulations (EAR). All applicants must be US persons within the meaning of US regulations.

Kyocera International, Inc. values diversity in its workforce, and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Kyocera International, Inc. Human Resources team directly.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.