Sales Engineer

Sardine; United States; Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Generous compensation in cash and equ*

Early exercise for all options, incl.

Work from anywhere: Remote-first

Flexible PTO and Year-end break

US/Canada health insurance

401k/RRSP matching

MacBook Pro delivered to your door

Home office stipend

Meal stipend

Social stipend

Health & wellness stipend

Learning stipend

Job summary

Sardine is seeking a Sales Engineer for our remote-first team. You will lead customized product demonstrations, translate customer needs into scalable solutions, and collaborate with security and product teams to drive revenue with enterprise clients.

This role requires 7+ years in Sales Engineering, experience in risk/fraud/compliance, and familiarity with API-based products, JSON, and coding in Python/JavaScript/Java/Ruby. Remote-friendly with global clients.

Qualifications

• 7+ years of experience in Sales Engineering, Solutions Engineering, or similar roles supporting a variety of customers.
• Prior experience within the Risk, Fraud, or Compliance domain.
• Proven success working with large financial institutions, banks or global enterprises.
• Experience with API-based products, understanding of JSON, ability to read and understand code.
• Familiarity with one or more languages: Python, JavaScript, Ruby, Go, or Java.
• Bonus points for knowledge of web development principles or building internal tools.

Responsibilities

• Support Account Managers in identifying customer fraud and compliance needs.
• Prepare and deliver customized demos showcasing Sardine’s platform.
• Interface with Security teams to articulate our security posture.
• Create comprehensive Solution Designs addressing prospect needs.
• Collaborate with peers to improve Sales Engineering processes.
• Work with Product and Engineering to identify improvements and design solutions.

Skills

7+ years Experience

Risk/Fraud/Compliance domain

API-based products

JSON

Python

JavaScript

Reading code

Strong communication

Remote collaboration

Tools

Go

Java

Ruby

Job description

Who we are:

Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products.

Our culture:

• We hire talented, self-motivated individuals with extreme ownership and high growth orientation.
• We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.
• We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the 'coffee shop today, mountains tomorrow' life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless.

Location:

• Remote - US / Canada

About the role:

Sales Engineering is a team of subject matter experts who serve as the trusted technical advisors to our customers. You will lead prospects through the upsell and cross-sell process by connecting their needs to Sardine’s value to win new customers and drive revenue growth. You will deliver best-in-class product demonstrations, and win over our prospective customer’s technical teams with your thought leadership and consultative approach.

Internally, your insights from the field will help shape our product roadmap and will pave the way for future customers. You will play a key role in our commitment to customer excellence and allow Sardine to stay ahead of market trends.

The Sales Engineering team is a high-visibility and high-impact team. At the intersection of our Go-To-Market and Product & Engineering teams, we serve as the link between our customer’s needs and Sardine’s capabilities, ensuring our platform is always adding value to our customer’s Fraud and Compliance stack. It's a great role for someone who enjoys learning the intricacies of a product to drive value to prospects, and leading through innovative problem-solving to convert prospects into customers.

Variety, ambiguity, innovation, and ownership of complex problems are all big components of this role.

What you'll be doing:

• Support Account Managers in identifying a customer's additional fraud and compliance needs.
• Prepare and deliver customized demos that showcase the impact of Sardine’s platform.
• Interface with Security teams to articulate our security posture and successfully complete security reviews.
• Create comprehensive Solution Designs that address our prospect’s needs.
• Collaborate with peers to improve all processes within the Sales Engineering team.
• Work together with our product and engineering teams to identify areas for improvement in our product suite and help prioritize and design solutions.

What you'll need:

• 7+ years prior experience as a Sales Engineer, Solutions Engineer, or similar roles supporting a variety of customers.
• Prior experience within the Risk, Fraud, or Compliance domain.
• Proven success working with large financial institutions, banks or global enterprises.
• Experience with API based products, a strong understanding of JSON, the ability to read and understand code, and familiarity with one or more of the following languages: Python, JavaScript, Ruby, Go, or Java. Bonus points for knowledge of web development principles and/or the ability to build internal tools using one of the above languages.
• Strong analytical skills: you can dig into the technical details of a problem and turn it into a proposed solution.
• Ability to thrive in a fast-paced remote environment working with global clients.
• Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas, and to tailor your communication to their role and seniority.

Benefits we offer:

• Generous compensation in cash and equity
• Early exercise for all options, including pre-vested
• Work from anywhere: Remote-first Culture
• Flexible paid time off and Year-end break
• Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific
• 4% matching in 401k / RRSP - US and Canada specific
• MacBook Pro delivered to your door
• One-time stipend to set up a home office — desk, chair, screen, etc.
• Monthly meal stipend
• Monthly social meet-up stipend
• Annual health and wellness stipend
• Annual Learning stipend

Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you.

To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our Applicant and Worker Privacy Notice https://www.sardine.ai/applicant-and-worker-privacy-notice.