Sales Engineer

Insider, Inc.; San Francisco (CA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Equity stake in the company

Comprehensive medical, dental, & vision benefits

Flexible paid time off and parental leave

401k plan

Pre-tax commuter benefits

Quarterly team outings

Job summary

Insider, Inc. is looking for a Sales Engineer to be a crucial part of their team in San Francisco, CA. This role requires a mix of technical and sales capabilities, focusing on delivering impactful product demonstrations and validating client requirements. Ideal candidates should have strong technical roles in the financial services sector and the ability to collaborate with executives.

As a founding member of the Sales Engineering team, you will help shape the future of Valon by providing technical leadership and supporting sales efforts in a company committed to transforming regulated industries.

Qualifications

• 5-10+ years in sales engineering, solutions engineering, or technical consulting.
• Strong technical fluency with APIs, data models, SQL, and cloud systems.
• Ability to communicate effectively across various levels in an organization.

Responsibilities

• Partner with executives through product validation and close.
• Lead technical discovery to understand enterprise requirements.
• Configure and run product demonstrations for prospects.

Skills

Technical fluency with APIs

Sales engineering experience

Communication with executives

Understanding of complex systems

Customer empathy

Job description

About the Company

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.

We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.

Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.

The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.

ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.

Mission

Own the technical proof and demo motion for Valon's strategic commercial deals. This person turns executive interest into credible technical validation by crafting and delivering compelling customer-relevant demos, answering technical questions about how the system works, mapping mortgage workflows to Valon's product model, and helping customers understand how Valon will work inside their real operating environment.

About the Role

As a founding member of Valon's Sales Engineering function, you'll help scale our enterprise GTM motion — leading technical discovery, crafting and delivering compelling product demonstrations, and partnering with Strategic AEs and executives to win and close enterprise deals. It's a highly consultative role that rewards deep curiosity, technical fluency, and the ability to translate complex systems and requirements into clear, actionable solutions for mortgage industry buyers.

Who You Are

• Willing and able to learn the detailed complexities of the mortgage and regulated financial‑services sectors, with a track record of delivering complex technical demos to customers.

• Strong technical sales skills — you can demonstrate a product through deep technical know‑how and translate it into terms customers understand.

• Strong communicator — you can connect and communicate with mortgage operators.

• A genuine partner to the sales team who takes ownership of revenue goals and the role you play in hitting them.

• A self‑starter who takes initiative and thrives without a lot of structure and process.

• A company builder and team player — excited to shape and grow the product alongside the culture and operating rhythm of a fast‑growing company.

Responsibilities

• Partner with Strategic AEs and executives from early discovery through product validation and close.

• Configure and run high impact customer‑relevant demos using existing demo fixtures, demo data, and product surfaces.

• Lead technical discovery with enterprise prospects to deeply understand their requirements and pain points.

• Answer technical questions about how the system works across product surfaces, configuration, and integrations.

• Translate field learnings into reusable demo assets, evaluation playbooks, implementation patterns, and product feedback.

• Support sales outcomes by owning the technical component of the sales cycle and helping close enterprise deals.

• Travel to clients 25% of the time.

Qualifications

• 5-10+ years in sales engineering, solutions engineering, technical consulting, enterprise implementation, or customer‑facing technical roles.

• Strong technical fluency with APIs, data models, integrations, SQL, cloud systems, workflow automation, and enterprise software architecture.

• Experience supporting complex enterprise evaluations and production deployments.

• Ability to communicate with executives, operators, and technical stakeholders.

• Strong systems thinking and customer empathy in messy operational environments.

• Comfort operating in a founder‑led, high‑ambiguity GTM motion.

Benefits

• Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance

• Health & well‑being: we’ll invest in your physical and mental well‑being with comprehensive medical, dental, & vision benefits

• Commuter benefits: We offer pre‑tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient

• Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback

• Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!

• Generous time off: flexible paid time off, sick days, and 11 company holidays

• Baby bonding time!: 12 weeks off for both birthing and non‑birthing parents - fully paid so you can focus your energy on your newest addition

Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to [e-mail] if you have any requests to verify the authenticity of an outreach.

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.