Sales Engineer

ESET North America; San Diego (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

ESET North America is looking for a dedicated Sales Engineer to join their team in San Diego, California. In this role, you will partner with sales to drive revenue growth by delivering technical expertise and compelling product demonstrations.

The ideal candidate will possess strong technical acumen and proven abilities in cybersecurity, making significant contributions throughout complex customer sales cycles.

Qualifications

• 2-4 years of experience in a Sales Engineer or similar role.
• 2+ years supporting cybersecurity or networking solutions.
• Proven experience in enterprise sales cycles.

Responsibilities

• Provide technical expertise throughout the customer buying journey.
• Conduct product demonstrations and technical evaluations.
• Assist sales teams with customer requirements and responses.

Skills

Cybersecurity principles

Presentation skills

Troubleshooting skills

Problem-solving skills

Networking concepts

Cloud platforms

Education

Bachelor's degree in Computer Science or related field

Relevant industry certifications (e.g., Security+, CISSP)

Job description

We are a privately held, global digital security company, protecting billions of customers and thousands of companies worldwide. We believe in a positive digital future. This is reflected in how we do business and our commitment to managing our company in socially responsible and environmentally sustainable ways.

Job Purpose

The Sales Engineer partners with the sales team to drive revenue growth by providing technical expertise throughout the customer buying journey. As a subject matter expert in cybersecurity solutions, this role is responsible for identifying customer needs, delivering compelling product demonstrations, conducting technical evaluations, and designing solutions that address complex security challenges. The ideal candidate combines strong technical acumen with consultative sales skills to build customer confidence, articulate business value, and help organisations strengthen their security posture.

What You’ll Do

• Provide presentation of company solutions (MDR bundle: Endpoint, Encryption, MFA, ECOS, LiveSense, EDR, MDR).
• Conduct 'proof of value' and 'proof of concepts' assessments for customers.
• Assist in deeper qualification of customer requirements and contribute to opportunity responses in the CRM.
• Provide active signposting and contribute to technical success of a customer's life-cycle.
• Record and track activity with customer via CRM and provide technical feedback.
• Complement resources provided by Enablement teams and assist Sales teams with enablement of the channel beyond basic demonstrations in person or remotely.
• Keep up to date with industry knowledge and news from a technical perspective.
• Develop and maintain testing programs/demonstration environments for company solutions.
• Plan and coordinate the work of colleagues in accordance with superior's instructions, be responsible for the performance of the tasks entrusted to it in accordance with established procedures and processes and prioritise tasks of colleagues in order to meet established objectives and achieve required results.
• Perform conceptual, systemic, creative and methodical activities.
• Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.

What You Have

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related technical field, or equivalent combination of education and experience.
• Relevant industry certifications such as Security+, CISSP, CEH, CCNA, CCNP, or cloud security certifications, CompTIA Network,+ CompTIA A+ preferred

Experience

• 2-4 years of experience in a Sales Engineer, Solutions Engineer, Systems Engineer, Technical Consultant, or similar customer-facing technical role.
• 2+ years of experience supporting cybersecurity, networking, cloud security, endpoint security, identity management, threat detection, or related security solutions.
• Proven experience partnering with sales teams to support complex enterprise sales cycles.
• Experience conducting technical presentations, product demonstrations, proof-of-concepts (POCs), and customer workshops.
• Experience working with enterprise customers, channel partners, MSPs, MSSPs, or VARs is preferred.

Skills & Abilities

• Strong understanding of cybersecurity principles, threats, vulnerabilities, and security best practices.
• Knowledge of endpoint protection, EDR/XDR, SIEM, IAM, network security, cloud security, and zero-trust architectures.
• Ability to translate complex technical concepts into clear business value for both technical and non-technical audiences.
• Strong presentation and public speaking skills with the ability to engage executive, technical, and business stakeholders.
• Excellent troubleshooting, problem-solving, and analytical skills.
• Ability to conduct technical discovery and develop solution recommendations aligned with customer requirements.
• Experience with networking concepts including TCP/IP, DNS, VPNs, firewalls, routing, and switching.
• Familiarity with cloud platforms such as AWS, Azure, and Google Cloud Platform.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and thrive in a fast-paced, customer-focused environment.