Sales Engineer

Luma Health, Inc.; Salt Lake City (UT); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Health benefits (99% employee coverage

Work Life Balance

Flexible Time Off

Wellness Programs

Stock options

Job summary

Luma Health, Inc. is hiring a Sales Engineer in Utah to drive technical engagements with healthcare buyers. You will demo and position AI-powered health tech solutions, map requirements to product value, and guide customers through complex integrations with major EHR systems.

You will collaborate with sales, marketing, and product teams, leveraging your knowledge of workflow automation and patient engagement platforms to close deals and deliver measurable outcomes for healthcare providers.

Qualifications

• 5+ years of experience as a Sales Engineer in healthcare technology.
• Experience with patient access and engagement workflows including scheduling, intake, referral management, and patient communication platforms.
• Comfortable discussing API and integration concepts such as HL7, FHIR, and webhooks with both technical and non-technical audiences.

Responsibilities

• Inspire confidence in Luma Customers and Prospects by creating emotional resonance & 'Aha' Moments in the sales process.
• Demonstrate with confidence, leverage empathy to create confidence during deal cycle.
• Collaborate with product development to ensure seamless integration of solutions with healthcare systems.
• Conduct product demonstrations and presentations to showcase the value proposition of our solutions.
• Collaborate with sales, marketing, and product teams to ensure cohesive go-to-market strategy.

Skills

Sales Engineer experience

Healthcare technology

AI productivity tools

Stakeholder management

Presentation & demos

Education

Bachelor's degree or equivalent

Tools

HL7

FHIR

Webhooks

Job description

WE'RE LUMA HEALTH.

Needing healthcare can be hard — getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.

WE'RE LUMA HEALTH.

Needing healthcare can be hard — getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.

Sales Engineer

What YOU will do at Luma Health:

• Inspire confidence in Luma Customers and Prospects by creating emotional resonance & "Aha" Moments in the sales process


• Persuade & Present the art of possible


• Create the "spark", be the change agent in deals by recommending winning solutions


• Demonstrate with confidence, leverage empathy to create confidence during deal cycle


• Built personal rapport buyers at all levels


• Have confidence to challenge the status quo & de-position competitors


• Engage with healthcare organizations to understand their technical requirements and challenges.


• Provide technical guidance and support to the sales team in understanding and addressing customer needs.


• Conduct product demonstrations and presentations to showcase the value proposition of our solutions.


• Assist in the development of customized solutions tailored to meet the unique requirements of healthcare clients.


• Collaborate with the product development team to ensure seamless integration of our solutions with existing healthcare systems.


• Work closely with the sales, marketing, and product development teams to ensure a cohesive and effective go-to-market strategy.


• Collaborate with key stakeholders to gather feedback and continuously improve our offerings.

Who You Are:

• 5+ years of experience as a Sales Engineer in healthcare technology


• In-depth knowledge of one or more major EHR systems (Epic, Cerner/Oracle Health, athenahealth, eClinicalWorks, MEDITECH) including integration architecture, not just workflow familiarity


• Proven experience with patient access and engagement workflows including scheduling, intake, referral management, and patient communication platforms


• Solid understanding of Revenue Cycle Management concepts including eligibility verification, prior authorization, referral workflows, and billing processes


• Comfortable discussing API and integration concepts such as HL7, FHIR, and webhooks with both technical and non-technical audiences


• Experience responding to RFPs and RFIs independently


• Strong discovery skills with the ability to map current-state workflows and connect pain points to product value


• Excellent presentation and demo delivery skills across clinical, operational, and IT stakeholders


• Actively uses AI tools to drive personal productivity and find efficiencies in day-to-day work


• Bachelor's degree or equivalent combination of education and experience


• Previous experience in a startup or high-growth SaaS environment preferred


• Familiarity with AI-powered voice and messaging products, workflow automation tools, and patient engagement platforms with the ability to demo and position these solutions within complex healthcare organizations is a plus

We Take Care of You!

• Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs.


• Work Life Balance


• Flexible Time Off


• Wellness Programs


• Discounted Perks


• 401(k) and Company Equity

Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Luma Health is proud to be an Equal Employment Opportunity and ... Everyone is welcome here.

Come join us if you want to make a difference in health care.

Pay Transparency Notice:

Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Luma also include target bonus + stock options + benefits (including medical, dental, and vision.) Base Pay Range: $120,000—$140,000 USD Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to [e-mail].