Sales Enablement Manager

InterSystems; Boston (MA); On-site; USD 60,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Sales Enablement Manager, where you will drive the success of the sales organization and enhance customer experiences. This strategic role focuses on equipping sales and customer success teams with essential tools and resources, improving onboarding processes, and collaborating with cross-functional teams to implement impactful enablement programs. If you have a passion for empowering teams and a strong background in sales operations, this is the perfect opportunity to make a significant impact in a dynamic environment committed to excellence.

Qualifications

• 5+ years leading enterprise-wide business programs.
• Experience supporting a global sales team is preferred.

Responsibilities

• Develop strategy and execute enablement initiatives with Sales and Marketing.
• Measure and report on the impact of onboarding and enablement initiatives.

Skills

Sales Enablement

Project Management

CRM Proficiency

Communication Skills

Sales Operations

Tools

Sales Enablement Platforms

Learning Management Systems

Job description

We are seeking a dynamic and strategic Sales Enablement Manager to join our team to help drive the success of our sales organization, including our post-sale Customer Success team. In this role, you will equip our selling and customer success professionals with the knowledge, tools, and resources they need to excel and exceed targets. You will also help build and operationalize tools, SOPs, metrics, and other sales and customer value measurement programs. Collaboration with cross-functional teams such as sales, marketing, and product will be essential to develop and execute enablement programs that empower our sales teams to deliver exceptional customer experiences and revenue growth.

The Sales Enablement Manager will focus on sales engineering and customer success, working proactively with senior management to identify business challenges, prioritize them, define solutions, and execute activities. This position reports to the Head of North American Sales Ops and works under the Sales Enablement Team Lead.

Key Responsibilities:

• Develop strategy and execute enablement initiatives with Sales, Marketing, Sales Operations, and leadership
• Improve onboarding processes and accelerate ramp-up time for sales engineering and customer success teams
• Measure and report on the impact of onboarding and enablement initiatives
• Support deployment and ongoing management of a sales enablement platform for content, onboarding, learning, and coaching
• Collaborate to develop resources like customer success plays, presentations, and demo scripts
• Maintain project documentation and SOPs
• Drive adoption of best practices
• Create online and in-person training, learning paths, and certifications to enhance sales and customer success readiness
• Plan impactful sales events and training with leadership

Qualifications:

• 5+ years leading enterprise-wide business programs
• Experience supporting a global sales team (preferred)
• Experience in sales, sales operations, or related domains (preferred)
• Proficiency with CRM and sales tools, including enablement platforms and learning management systems
• Excellent communication skills
• Strong project management capabilities

We are an equal-opportunity employer and do not discriminate based on race, color, religion, sex, national origin, or other protected categories. InterSystems is an E-Verify employer in the United States.

About InterSystems

InterSystems is a data technology provider delivering solutions for healthcare, finance, manufacturing, and supply chain sectors across more than 80 countries. Since 1978, we have been committed to excellence, supporting our global customers with 24/7 service. Headquartered in Boston with 38 offices worldwide, visit InterSystems.com for more information.