Sales Enablement and Operations Lead

Jobgether; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Fully remote

Autonomy

Flexible hours

AI tools access

Biannual company gatherings in Hawaii

Job summary

Jobgether is seeking a Sales Enablement and Operations Lead in the United States for a fully remote, high-autonomy role. You will build foundational sales enablement, CRM operations, and GTM tech stack to support a fast-growing business.

You will lead onboarding, create playbooks, messaging, and AI-powered workflows, enabling AI solutions to be effectively communicated to buyers. This is the first dedicated hire in this function.

Qualifications

• Experience in building a sales enablement program or operating framework from scratch.
• Ability to balance coaching with analytical, operational work like pipeline reporting.
• Strong data management and process-improvement skills.
• Ability to translate complex AI products into clear messaging for sales.
• Experience using AI tools to automate workflows and improve productivity.
• Ownership mindset with ability to work independently in a fast-moving environment.

Responsibilities

• Establish scalable sales enablement and operations function for ramping teams.
• Own onboarding and structured ramp programs for AEs, BDRs, and customer-facing staff.
• Build and maintain a comprehensive sales playbook and discovery frameworks.
• Develop enablement materials from product launches and customer successes.
• Own CRM as central source of truth and ensure data hygiene and automation.
• Lead pipeline management and forecasting with dashboards and metrics.
• Manage GTM tech stack and evaluate tools to adopt or build.
• Partner with GTM Engineer on AI-powered workflows and insights.
• Analyze call data and win/loss patterns to improve sales performance.
• Support territory planning, quota setting, and sales compensation planning.
• Continuously improve enablement resources and processes.

Skills

Sales enablement

Revenue operations

Data analytics

AI workflows

Training & coaching

Cross-functional collaboration

Independent ownership

Process improvement

Tools

CRM systems

Sales tooling

Call recordings / data enrichment tools

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sales Enablement and Operations Lead based in the United States. The Sales Enablement and Operations Lead will build and own the systems, processes, and training programs that support a rapidly growing go-to-market organization. As the first dedicated hire in this function, you will establish the foundations for effective sales execution across Account Executives, Business Development Representatives, and Forward Deployed teams. You will lead onboarding, develop sales playbooks, strengthen messaging, and help representatives confidently communicate complex AI solutions to sophisticated buyers. Alongside enablement, you will oversee CRM operations, pipeline management, forecasting, reporting, and the broader GTM technology stack. Working closely with Sales, Marketing, Product, and Engineering, you will use data and AI-powered workflows to improve productivity and performance. This fully remote opportunity offers significant autonomy and the chance to shape the commercial operating model of a high-growth technology business.

Responsibilities

In this role, you will establish a scalable sales enablement and operations function, helping teams ramp faster, execute consistently, and focus more time on meaningful customer engagement. Your responsibilities will include:

• Own onboarding and training for new go-to-market and Forward Deployed team members, developing structured ramp programs that help AEs, BDRs, and other customer-facing employees become effective quickly.
• Build and maintain the sales playbook, including ideal customer profiles, buyer personas, discovery frameworks, qualification criteria, objection handling, competitive positioning, and industry-specific sales strategies.
• Develop enablement materials from product launches and customer successes, including sales talk tracks, demo flows, case studies, and competitive battlecards.
• Own the CRM as the central source of truth, maintaining pipeline stages, required fields, deal hygiene, and automation to ensure reliable data.
• Lead pipeline management and forecasting processes with sales leadership, including weekly reviews, dashboards, and performance metrics that identify deal progression challenges.
• Manage the go-to-market technology stack, including CRM, sales sequencing, call recording, and data enrichment tools, evaluating what to adopt, replace, or build internally.
• Partner with the GTM Engineer to develop AI-powered workflows using tools such as Claude Code, including deal summaries, call insights, account research, automated CRM updates, and sales coaching.
• Analyze call recordings and win/loss data to identify performance patterns, improve sales effectiveness, and share insights with Product and Marketing teams.
• Support territory planning, quota setting, and sales compensation plan processes as the commercial organization expands.
• Continuously improve enablement resources, operational workflows, and systems based on team feedback and performance data.

Requirements

The ideal candidate combines a strong understanding of sales execution with practical experience in enablement, revenue operations, and technology-driven process improvement. You should bring:

• Experience in sales or working closely with sales teams, ideally within a B2B SaaS environment.
• Demonstrated experience building a sales enablement program or operational framework from the ground up.
• The ability to balance people-focused responsibilities, such as training and coaching, with analytical and operational work, such as pipeline reporting and CRM management.
• Strong process and data management skills, with the ability to identify inefficiencies, improve data quality, and build reliable workflows.
• The ability to translate complex technical products into clear, compelling messaging that sales representatives can confidently communicate to buyers.
• Practical experience using AI tools to automate work and improve productivity, with enthusiasm for developing more advanced AI-powered workflows.
• An ownership mindset and the ability to work independently, establish processes, and build structure in an evolving environment.
• Strong interpersonal skills and the ability to earn trust by helping sales teams become more effective without introducing unnecessary administrative complexity.
• Adaptability, initiative, and comfort working in a fast-moving organization where priorities and processes evolve.

Additional Experience That Would Be An Advantage

• Experience selling to or enabling teams that work with customer support and customer experience leaders.
• Familiarity with fintech, healthcare, marketplaces, delivery services, or other regulated industries.
• Experience supporting sales teams that sell complex AI-powered products or technical solutions.

Benefits

• Fully remote, full-time position based in the United States.
• Significant ownership and autonomy as the first dedicated Sales Enablement and Operations hire.
• Opportunity to shape commercial processes, systems, and team development within a fast-growing Series A business.
• Flexible working hours and a culture that values trust, efficiency, and work-life balance.
• Access to AI tools with unrestricted usage and no limits, alongside opportunities to develop advanced AI skills.
• Twice-yearly company-wide gatherings in Hawaii, bringing together colleagues from the United States, United Kingdom, and Australia.
• Frequent performance and career development reviews, with leadership assessing growth and promotion opportunities every six weeks.
• A low-ego, collaborative environment that values curiosity, initiative, user focus, and continuous learning.
• Inclusive workplace that actively welcomes applicants from underrepresented backgrounds.
• A respectful recruitment process involving informal conversations followed by an approximately two-day paid work trial, allowing candidates to collaborate with the team on real challenges.

Data Privacy Notice

By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.