Sales-Driven Customer Service Officer

Biz Voice Boost; Birmingham (AL); On-site; USD 45,000 - 49,000; Full time

Benefits offered by this job

Career growth opportunities

Ongoing training

Professional development

Collaborative team environment

Job summary

Biz Voice Boost in Birmingham, AL, is seeking a professional and sales-focused Customer Service Officer to engage with customers, assess needs, and recommend valuable products and services in a fast-paced environment.

This full-time role blends customer service, relationship-building, and sales responsibilities, offering ongoing training, clear career growth, and a collaborative team that supports your professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Confident, professional, and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong relationship-building and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, customer service, retail, hospitality, or account support is a plus but not required.

Responsibilities

• Engage with customers and provide friendly, professional assistance.
• Identify customer needs and recommend appropriate products or services.
• Identify and pursue sales opportunities through customer interactions.
• Follow up with prospective and existing customers to support sales growth.
• Build strong customer relationships and encourage repeat business.
• Support promotional and customer acquisition initiatives.
• Maintain accurate customer and sales records.
• Collaborate with team members to achieve sales and customer satisfaction goals.
• Participate in ongoing sales training and professional development.

Skills

Communication skills

Customer-focused

Relationship-building

Problem-solving

Organizational skills

Multitasking

Reliability

Sales exposure (a plus)

Education

High school diploma or equivalent

Job description

Biz Voice Boost in Birmingham, AL, is seeking a professional and sales-focused Customer Service Officer to engage with customers, assess needs, and recommend valuable products and services in a fast-paced environment.

This full-time role blends customer service, relationship-building, and sales responsibilities, offering ongoing training, clear career growth, and a collaborative team that supports your professional development.