Sales Director, Treats

Mars; Bentonville (AR); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Company bonus

Competitive salary

Job summary

Mars Petcare, Bentonville, AR, invites a Sales Director, Treats, to lead the development and execution of customer strategy and annual business planning for the Walmart portfolio. This role owns the customer relationship and drives profitable growth across Walmart's omni ecosystem including stores, pickup, delivery, and Walmart.com.

The ideal candidate combines strategic thinking with financial discipline and omni‑channel execution.

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• 5–7 years of direct customer management or commercial leadership experience within CPG.
• Experience owning or supporting large retail customer business plans, relationships, and negotiations.
• Walmart customer management experience strongly preferred; other major mass retailers considered.
• Experience with eCommerce, customer marketing, category management, revenue growth management or omni‑channel leadership is a plus.
• Experience with retailer and syndicated data platforms (Walmart Luminate/Scintilla, Circana, NielsenIQ) is preferred.

Responsibilities

• Develop and execute the Walmart customer strategy and annual business plan for the portfolio, delivering profitable growth and strong customer outcomes.
• Own and strengthen Walmart merchant relationships for strategic planning, business reviews, and negotiations.
• Lead integrated growth plans across stores, Walmart.com, pickup and delivery, ensuring the shopper experience is cohesive.
• Translate priorities into actionable plans across assortment, innovation, merchandising, price-pack, promotion, and digital shelf.
• Forecast revenue and manage trade investments to meet financial commitments with Finance and Sales Planning.
• Leverage retailer and Mars data to identify growth opportunities and develop compelling recommendations.
• Partner with cross‑functional teams to deliver a cohesive Walmart growth agenda.
• Evaluate opportunities with growth and profitability lenses, balancing volume, share, margin, and value.
• Maintain a forward-looking view of performance and ensure disciplined follow‑through.

Skills

Customer management

Account management

Commercial leadership

Omni‑channel

eCommerce

Category management

Revenue growth management

Data platforms

Education

Bachelor's degree

Advanced degree

Tools

Walmart Luminate/Scintilla

Circana

NielsenIQ

Job description

Job Description

The

Job Description

The Sales Director, Treats will lead the development and execution of customer strategy and annual business planning for an assigned Mars Petcare portfolio at Walmart. This role owns the customer relationship and profitable growth agenda across Walmart’s full omni ecosystem, including brick-and-mortar, pickup and delivery, and Walmart.com.

The ideal candidate is a commercially strong customer leader who combines strategic thinking, financial discipline, omni-channel fluency and executional intensity. Walmart experience is strongly preferred; experience with other major omni-channel retailers and related capabilities in eCommerce, category or customer marketing will also be valued.

This role is based in Bentonville, Arkansas with regular in-office collaboration expected. Flexibility is a key enabler—empowering associates to make choices that support both business outcomes and personal needs, including occasional remote work.

What are we looking for?

• Bachelor’s degree required; advanced degree preferred.
• Minimum of 5–7 years of direct customer management, account management or commercial leadership experience within CPG or a related consumer products industry.
• Experience owning or supporting large retail customer business plans, customer relationships, financial performance and negotiations.
• Walmart customer management experience strongly preferred; experience with another major mass, grocery, club or omni-channel retailer will also be considered.
• Experience with eCommerce, customer marketing, category management, revenue growth management or omni-channel business leadership is a plus.
• Experience with retailer and syndicated data platforms, including Walmart Luminate/Scintilla, Circana, NielsenIQ or comparable tools, is preferred.

What will be your key responsibilities?

• Develop, lead and execute the Walmart customer strategy and annual business plan for the assigned portfolio, delivering profitable growth, share improvement and strong customer outcomes.
• Own and strengthen assigned Walmart merchant relationships, serving as the primary Mars Petcare contact for strategic planning, business reviews, innovation discussions, line reviews and negotiations.
• Lead integrated growth plans across stores, Walmart.com, pickup and delivery, ensuring recommendations reflect the total Walmart shopper experience.
• Translate brand, portfolio and enterprise priorities into actionable customer plans across assortment, innovation, merchandising, price-pack architecture, promotion, retail media, digital shelf and availability.
• Own gross and net revenue forecasting, trade investment management and delivery of financial commitments in partnership with Finance, Revenue Growth Management and Sales Planning.
• Use retailer, syndicated, shopper and Mars performance data, including Walmart Luminate/Scintilla where available, to understand business drivers, identify growth opportunities and develop compelling customer recommendations.
• Partner with Strategic Growth & Insights, Customer Marketing, Digital Commerce, Category, Supply Chain/CPFR, Finance and other cross-functional partners to deliver a cohesive Walmart growth agenda.
• Evaluate opportunities and customer investment decisions through both growth and profitability lenses, balancing volume, share, margin, trade efficiency and long-term strategic value.
• Maintain a forward-looking view of business performance, identifying risks, recommending interventions and ensuring disciplined follow-through against customer and financial commitments.
• Operate with an enterprise mindset in a fast-paced, highly visible environment, creating alignment, escalating appropriately and driving action through cross-functional teams.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• A strong focus on learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.