Sales Director, North America

SiteMinder; United States; On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Equity packages

Hybrid working in Dallas

Excellence-driven culture

Mental health initiatives

Parental leave

Birthday/volunteering days off

Employee Resource Groups

Job summary

SiteMinder, the world’s leading hotel commerce platform, is seeking a Sales Director- NORAM in the United States. You will develop regional GTM strategies, lead a high-performing sales team, and collaborate with cross-functional partners to drive revenue growth and market share in North America.

You will oversee strategic accounts, build scalable processes, and navigate a fast-paced SaaS environment. This hybrid Dallas-based role offers relocation support and a culture that values diversity and

Qualifications

• Experience in the hotel tech sector.
• Extensive senior leadership experience in sales, ideally overseeing multiple geo-based segments within a high-growth SaaS sales environment.
• Proven ability to build, manage, and scale a high-performing sales team to achieve significant revenue growth.
• In-depth understanding of the markets, familiarity with local cultures, and business environments.
• Strong business acumen, including the ability to study market intelligence data and translate into actionable strategies and sales plans.

Responsibilities

• Develop and implement comprehensive go-to-market strategies tailored to the regional markets.
• Provide vision and direction to the go-to-market teams to achieve demanding revenue targets.
• Lead, motivate, and develop a high-performing go-to-market team, providing guidance, support, and coaching to drive individual and team success.
• Create and foster a positive and collaborative team environment that attracts, develops, and retains high-calibre talent.
• Work closely with other senior executives and cross-functional teams, including marketing, product, finance, and onboarding, to ensure alignment and drive business success.
• Develop and spearhead the implementation of go-to-market strategies to drive revenue and customer growth across the region.
• Set and achieve revenue and market share targets for the region.
• Develop and execute plans to penetrate new markets, expand the customer base, and drive sales growth.
• Represent the company at industry events, conferences, and customer meetings to enhance brand visibility, network, and generate leads.
• Identify new business opportunities and market trends, staying ahead of industry developments and positioning the company for future growth.
• Develop and monitor key performance indicators (KPIs) to track sales performance, identify areas for improvement, and implement corrective actions as needed.
• Manage and mentor a high-performing team of sales, marketing, and operations professionals.
• Foster a collaborative and results-oriented culture.
• Oversee recruitment, training, and development of regional staff.
• Build and maintain strong relationships with key clients, partners, and stakeholders.
• Ensure high levels of customer satisfaction and address any issues or concerns promptly.
• Manage the regional sales budget and allocate resources effectively for maximum ROI.
• Drive sales process optimisation and continuous improvement initiatives to enhance efficiency and effectiveness across the sales organisation.
• Ensure seamless collaboration between sales and other departments to enhance the customer journey.
• Continually strive to improve the customer experience through improved processes, people development and technology

Skills

Hotel tech experience

Senior sales leadership

Sales team leadership

Market analysis

Negotiation

Communication

Adaptability

Cross-functional collaboration

Job description

Department: GTM - Sales

Location: United States

Employment Type: FullTime

At SiteMinder, we believe our success comes from our people. We build diverse, inclusive teams where different voices, backgrounds and perspectives are valued. Our differences drive innovation for our customers, and our people bring the ideas, expertise and energy that help us keep moving forward. We’re better together.

What we do…

Right now, somewhere in the world, a hotel is taking a booking or increasing their revenue through technology you could help build. SiteMinder is the world’s leading hotel commerce platform. For more than 20 years, we’ve helped hotels attract guests, maximise revenue, forecast demand and perform at their best. Today, our platform supports 56,000+ hotels in 150+ countries, connects to 3,000+ partners and powers more than 140m reservations and AU$85 billion+ in hotel revenue each year.

That’s the kind of impact your work can have here. You’ll solve meaningful challenges with AI, simplify complexity and build solutions that help hotels perform. Supported by clear purpose, a strong platform and teams who care about what they’re building, you’ll have the opportunity to shape the future of an industry that never stands still.

About the Sales Director- NORAM role...

The Sales Director- NORAM will be responsible for developing and executing strategic go-to-market plans to drive revenue growth and market share.

This leadership role requires a visionary strategist with a deep understanding of market dynamics, competitor landscape, and customer needs. The Regional Sales Directorwill collaborate with cross-functional teams, including sales, marketing, product, and revenue operations, to ensure alignment and successful execution of regional strategies.

What you have...

• Experience in the hotel tech sector
• Extensive senior leadership experience in sales, ideally overseeing multiple geo-based segments within a high-growth SaaS sales environment.
• Proven ability to build, manage, and scale a high-performing sales team to achieve significant revenue growth.
• In-depth understanding of the markets, familiarity with local cultures, and business environments.
• Strong business acumen, including the ability to study market intelligence data and translate into actionable strategies and sales plans.
• Outstanding communication, negotiation, and interpersonal skills with the ability to influence and build relationships at all levels of the organisation.
• Ability to thrive in a fast-paced, dynamic environment with the flexibility to adapt quickly to changing priorities and market conditions.

What you'll do...

Strategic Leadership

• Develop and implement comprehensive go-to-market strategies tailored to the regional markets.
• Provide vision and direction to the go-to-market teams to achieve demanding revenue targets.
• Lead, motivate, and develop a high-performing go-to-market team, providing guidance, support, and coaching to drive individual and team success.
• Create and foster a positive and collaborative team environment that attracts, develops, and retains high-calibre talent.
• Work closely with other senior executives and cross-functional teams, including marketing, product, finance, and onboarding, to ensure alignment and drive business success.

Revenue Growth

• Develop and spearhead the implementation of go-to-market strategies to drive revenue and customer growth across the region.
• Set and achieve revenue and market share targets for the region.
• Develop and execute plans to penetrate new markets, expand the customer base, and drive sales growth.
• Represent the company at industry events, conferences, and customer meetings to enhance brand visibility, network, and generate leads.
• Identify new business opportunities and market trends, staying ahead of industry developments and positioning the company for future growth.
• Develop and monitor key performance indicators (KPIs) to track sales performance, identify areas for improvement, and implement corrective actions as needed.

Team Management

• Manage and mentor a high-performing team of sales, marketing, and operations professionals.
• Foster a collaborative and results-oriented culture.
• Oversee recruitment, training, and development of regional staff.

Customer Relationships

• Build and maintain strong relationships with key clients, partners, and stakeholders.
• Ensure high levels of customer satisfaction and address any issues or concerns promptly.

Operational Excellence

• Manage the regional sales budget and allocate resources effectively for maximum ROI.
• Drive sales process optimisation and continuous improvement initiatives to enhance efficiency and effectiveness across the sales organisation.
• Ensure seamless collaboration between sales and other departments to enhance the customer journey.
• Continually strive to improve the customer experience through improved processes, people development and technology

Our Perks & Benefits…

• Equity packages for you to share in SiteMinder's growth and successes
• Hybrid working model (3/4 days per week) in our Dallas office
• Excellence-driven, collaborative and non-hierarchical culture
• Mental health and well-being initiatives
• Generous parental (including secondary) leave policy
• Paid birthday, study and volunteering days off every year
• Employee Resource Groups (ERG) to help you connect and get involved

Hybrid role, must be covered from Dallas, open to candidates willing to relocate (relocation support provided)

We also warmly encourage applications from people from underrepresented backgrounds.