Sales Director

Cincinnati Airport Marriott Hotel; Hebron Estates (KY); On-site; USD 90,000 - 140,000; Full time

Job summary

The Cincinnati Airport Marriott Hotel in Hebron, KY, seeks a Sales Director to lead hotel sales efforts for transient, group, and event business. You will manage key accounts, prospect clients, and collaborate with revenue management and operations to optimize occupancy and rates.

Responsibilities include coaching the sales team, setting performance goals, and representing the property at industry events while maintaining exceptional customer service throughout the sales process.

Qualifications

• Demonstrated expertise in Sales and Business Development.
• Experience in Sales Operations, including pipeline management and forecasting.
• Strong customer service skills and client relationship management.
• Proven team management experience with coaching and performance oversight.
• Excellent communication, negotiation, and presentation abilities.
• Strong analytical and strategic thinking with market data interpretation.
• Familiarity with hotel sales processes, group/event bookings, and revenue management.

Responsibilities

• Lead hotel sales efforts and develop strategies for transient, group, and event business.
• Manage key accounts and prospect new corporate and leisure clients.
• Conduct site tours, prepare proposals and contracts, collaborate with revenue management and operations.
• Analyze market trends and maintain relationships with local businesses and partners.
• Represent the hotel at industry and community events.
• Oversee the sales team, set performance goals, and mentor members.

Skills

Sales leadership

Business development

Customer relations

CRM forecasting

Negotiation

Presentation skills

Market analysis

Hotel sales processes

Education

Bachelor’s degree in Business or Hospitality

Tools

CRM tools

Office software

Hotel management systems

Job description

Company Description

Located just one half mile from Cincinnati/Northern Kentucky International Airport (CVG), the Cincinnati Airport Marriott Hotel offers convenient access with complimentary airport shuttle and parking. The hotel is minutes from local attractions including casinos, Perfect North Slopes, the Creation Museum, Ark Encounter, and downtown Cincinnati, as well as major employers such as Amazon, Toyota, Pomeroy, General Cable, General Electric, and Fidelity. At the center of the property is the Marriott Greatroom, featuring flexible contemporary seating and a chef-crafted menu of small plates and beverages. Newly renovated guest rooms provide ultra-comfortable bedding, 49-inch Smart LCD TVs, and ergonomic workspaces. The hotel also offers state-of-the-art event facilities, custom catering, and a certified wedding planner for meetings and special occasions.

Role Description

The Sales Director is a full-time, on-site role based at the Cincinnati Airport Marriott Hotel in Hebron, KY. This role is responsible for leading hotel sales efforts, including developing and executing sales strategies to grow transient, group, and event business. Day-to-day activities include managing key accounts, prospecting new corporate and leisure clients, conducting site tours, preparing proposals and contracts, and collaborating with the revenue management and operations teams to optimize occupancy and rate. The Sales Director will analyze market trends, maintain relationships with local businesses and travel partners, and represent the hotel at industry and community events. This role also includes overseeing the sales team, setting performance goals, mentoring team members, and ensuring exceptional customer service throughout the sales process.

Qualifications

• Demonstrated expertise in Sales and Business Development, with a track record of achieving or exceeding revenue targets in hospitality or a related industry.
• Experience in Sales Operations, including pipeline management, forecasting, reporting, and use of sales CRM tools.
• Strong Customer Service skills, with the ability to build long-term client relationships and manage complex client needs.
• Proven Team Management experience, including coaching, performance management, and cross-functional collaboration.
• Excellent communication, negotiation, and presentation abilities, both written and verbal.
• Strong analytical and strategic-thinking skills, with the ability to interpret market data and develop effective sales plans.
• Familiarity with hotel sales processes, group and event bookings, and revenue management principles is highly beneficial.
• Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent professional experience.
• Proficiency with common office software and hotel or sales management systems; ability to learn Marriott brand systems as needed.
• Willingness to work on-site, with flexibility for occasional