Sales Development & Training Manager

Ethos Life; United States; Hybrid; USD 83,000 - 147,000; Full time

Job summary

Ethos Life is seeking an exceptional Sales Trainer to architect and train the next generation of Ethos Sales Agents. This role will build training, coaching, and script strategy across direct-to-consumer sales, delivering live onboarding, workshops, and coaching sessions to drive performance.

The right candidate will combine strong sales acumen with hands‑on training delivery and a passion for scalable systems and content that elevate agent results.

Qualifications

• You have built or delivered sales training programs in fast, script-driven or regulated environments.
• You are a builder who creates training content, not only executes others' playbooks.
• You treat scripts scientifically with hypotheses, tests, measurements, and iterations.
• You are highly autonomous, needing minimal direction from leadership.
• You are comfortable presenting in front of groups, in person or virtually.
• You thrive collaborating with sales leaders to shape and execute strategy.

Responsibilities

• Lead onboarding, ramp, and ongoing skills trainings across verticals as primary facilitator.
• Develop, test, and refine sales scripts with sales leaders and product; train agents on changes.
• Build onboarding curriculum and ramp for new agents; deliver coaching programs.
• Use AI transcription and script-adherence tools to identify coaching opportunities.
• Design pilots and A/B tests; update training as scripts evolve.
• Support managers with enablement programs and rollout of Ethos Management Philosophy.
• Translate product/script changes into clear training content for the team.

Skills

Sales training

Content creation

Script testing

Public speaking

Autonomy

Cross-functional collab

Tools

AI transcription tools

Script adherence tools

Job description

Ethos (Nasdaq: $LIFE) is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.

About the role

Ethos is looking for an exceptional sales trainer and builder to help architect and train the next generation of Ethos Sales Agents. This role will work closely with the leaders across sales and product to build Ethos' training, coaching, and script strategy across multiple direct-to-consumer sales verticals, and will personally lead the trainings, workshops, and coaching sessions that bring that strategy to life.

This role will partner with multiple leaders to craft best-in-class sales strategies, test new concepts, and evolve how Ethos Agents engage with customers. The right candidate will have strong sales acumen, the ability to translate that into dynamic, hands‑on training delivery, and a passion for building the systems and content that motivate Agents to excel at their role.

This is a highly autonomous, builder-oriented role where success is delivering onboarding and coaching sessions live, improving customer experience, developing systems to track performance, and building agents into top performers.

Duties and Responsibilities:

• Training Delivery - Actively lead onboarding, ramp, and ongoing skills trainings for new and existing agents across verticals. You are the primary facilitator, not just a designer of materials.
• Script Support & Execution - Help develop, test, and refine sales scripts in partnership with sales leaders, and product; train agents on script changes and reinforce adherence through live coaching.
• Agent Development - Build and run onboarding curriculum and the ramp process for new agents. Lead remedial training sessions for underperforming reps and deliver coaching programs designed with the Head of Sales Development & Training.
• AI Call Insights Support - Use AI transcription analysis and script adherence tools to identify coaching opportunities, then translate those insights directly into training content and live coaching sessions.
• Testing & Experimentation - Help design and run structured pilots and A/B script tests; deliver training updates as scripts evolve and gather floor feedback to inform the next iteration.
• Manager Enablement - Help build and deliver programs that make managers effective coaches, including supporting rollout of the "Ethos Management Philosophy" through direct training sessions with managers.
• Cross-Functional Support - Bring sales floor feedback into planning conversations with the Head of Sales Development & Training and Product; translate product and script changes into clear, deliverable training content for the sales team.

Qualifications and Skills:

• You've delivered or built sales training/enablement programs before, ideally in a high-velocity, script-driven, or regulated sales environment.
• You're a builder - energized by creating training content and materials, not just executing someone else's playbook.
• You're a scientist about scripts and training - you form a hypothesis, test it, measure the result, and iterate rather than relying on gut feel or seniority.
• You're highly autonomous - you take direction and support from the Head of Sales Development & Training but need minimal hand‑holding to get things built and delivered.
• You're comfortable being in front of a room (physical or virtual), facilitating, coaching, and engaging agents directly.
• You thrive partnering closely with sales leaders and the Head of Sales Development & Training to shape and execute strategy on the ground.

The US national base salary range for this full-time position is $83,000 - $147,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training.

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits.

You can find further details of our US benefits at https://www.ethoslife.com/careers/

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements. Please refer to our US Resident Assisted Automated Decision Making Notice on our careers page for more details.