Sales Development Team Lead

Fieldwire by Hilti; Phoenix (AZ); Remote; USD 82,000 - 100,000; Full time

Job summary

Fieldwire by Hilti is seeking an experienced Sales Development Team Lead to coach and drive performance across our SDRs. You will work closely with the SDR Manager to ensure consistent coaching, strong processes, and hands-on leadership for a remote US team.

You will conduct live call shadows, reinforce CHAMP standards, manage Salesforce hygiene, and support ramp for new hires. The role offers a fully remote arrangement within the United States with a competitive salary and performance bonus

Qualifications

• 3+ years as a quota-carrying sales professional.
• Coachable, curious, and motivated by results.
• Excellent written and verbal communication skills.
• Comfortable in a fast-paced, metrics-driven environment.
• Experience with Gong, 6Sense, Salesforce is a plus.
• Interest in construction tech or SaaS is a bonus.

Responsibilities

• Provide regular live call shadows and coaching for SDRs.
• Maintain Salesforce hygiene and lead management; reinforce CHAMP standards.
• Support outbound Power Hours and prospecting blocks.
• Develop targeted coaching plans with the SDR Manager to address gaps.
• Lead ramp and enablement for new hires.

Skills

Quota carrier

Coachable

Strong communication

Metrics-driven

Outbound tools

Construction SaaS interest

Tools

Gong

6Sense

Salesforce

Job description

Who we're looking for

As the Sales Development organization grows across HNA and Global markets, the SDR Team Lead will provide an additional layer of day-to-day leadership, coaching, and operational support for the team.

Who we're looking for

As the Sales Development organization grows across HNA and Global markets, the SDR Team Lead will provide an additional layer of day-to-day leadership, coaching, and operational support for the team.

The Team Lead will work closely with the SDR Manager (Amanda Jo Arnold) to ensure SDRs receive consistent coaching, timely support, and reinforcement of established sales processes.

This position is intended to serve as the boots-on-the-ground leader for the SDR organization, allowing the SDR Manager to maintain ownership of overall team performance, strategy, hiring, career development, and organizational leadership while increasing the amount of hands-on coaching available to SDRs.

What you'll be doing

Call Coaching & SDR Development

• Conduct regular live call shadows with SDRs
• Coach cold calling, discovery, objection handling, qualification, and demo booking skills
• Reinforce CHAMP methodology and discovery standards
• Identify individual and team-wide coaching opportunities
• Share successful calls, messaging, and best practices across the team
• Partner with the SDR Manager to develop targeted coaching plans when performance gaps are identified

Salesforce & Process Excellence

• Salesforce opportunity and activity hygiene
• CHAMP note quality
• Groove/cadence execution
• Lead management
• Reinforcing inbound and outbound processes established by leadership

Day-to-Day Team Leadership

• Answering day-to-day rep questions
• Helping SDRs troubleshoot prospecting challenges
• Supporting outbound Power Hours and call blocks
• Reinforcing priorities communicated by the SDR Manager
• Recognizing strong performance and sharing team wins
• Helping maintain accountability and team engagement
• Serving as an escalation point when SDRs need immediate assistance

New-Hire Ramp & Enablement

• Systems/process training
• Salesforce workflow training
• Call shadowing
• CHAMP certification
• Cold-call certification
• Competitor/battle-card reinforcement
• Providing additional support during ramp

At Fieldwire, we're looking for our next Sales Development Team Lead to have the following skills and experiences

• 3+ years of experience as a quota carrier in sales or business development
• Coachable, curious, and motivated by results
• Strong communication skills – written and verbal
• Comfortable working in a fast-paced, metrics-driven environment
• Experience with outbound sales tools (Gong, 6Sense, Salesforce) a plus
• Interest in construction tech or SaaS is a bonus

Compensation

The estimated pay ranges for this role are as follows: $81,900.00 - $100,100.00

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a compensation variable bonus which can range up to $35,100.00 - $42,900.00

Why Fieldwire?

The field-first construction platform for less busywork and more building. Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.com.

Where is the job located?

This role is fully remote within the United States. Our headquarters are based in beautiful San Francisco and our office is centrally located right off of Embarcadero Bart station.

Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.