Sales Development Representative, Tax

Refinitiv; Northern (KY); On-site; USD 67,000 - 124,000; Full time

Benefits offered by this job

Headspace app

Mental Health Days

Retirement savings plan

Tuition reimbursement

Employee incentive programs

ESG initiatives

Job summary

ThomsonReuters in the United States is seeking a Sales Development Representative (SDR) to generate qualified leads through outbound outreach and nurture prospects to appointment with Account Executives. You will prospect new business within defined targets, perform multi-channel outreach and qualify leads for the sales pipeline.

Responsibilities include setting appointments, utilizing CRM and sales tools, and providing feedback to Marketing on demand generation.

Qualifications

• One or more years of B2B or B2C inside sales experience.
• Outbound prospecting experience, successfully generating new business.
• Ability to tell a story with enthusiasm and influence others over phone, email, video.
• High School diploma or equivalent; BA/BS preferred.

Responsibilities

• Make outbound calls to set appointments for sales teams.
• Identify, generate and qualify new sales leads.
• Explain benefits of Thomson Reuters products to potential clients.
• Utilize social media to connect with prospects and score leads.
• Track data in CRM and provide feedback to Marketing.

Skills

Outbound prospecting

Storytelling

CRM usage

Time management

Team collaboration

Communication

Microsoft Office

Sales automation

Goal oriented

Technical aptitude

Education

High School diploma or equivalent

BA/BS preferred

Tools

CRM software

Microsoft Office

Job description

About the Role

As a Sales Development Representative (SDR) at ThomsonReuters you will generate qualified leads by prospecting for business opportunities within new and existing clients. The SDR will also be responsible for cultivating and nurturing prospects to move them from unidentified leads to scored leads with an appointment to talk with an Account Executive. The SDR utilizes outbound phone calls, email, video and social media to reach decision makers within predefined targets; develops ongoing relationships with contacts by providing value to the contact in every interaction, demonstrates a high level of product competency and oral and written communication.

Make outbound phone calls to customers and prospects to set appointments for sales teams. Identify, generate and qualify new sales leads through customer analytics, predictive marketing processes, and existing customers. Explain the benefits of ThomsonReuters products and services to potential clients in a concise manner that creates further product curiosity. Prospect new customers and leads assigned as part of a pooled resource group. Understand specific customer archetypes and needs which are most prevalent within the subsegment and territory. Prospect identification, acquisition of contact data. Run sales campaigns including creating sequenced email&video campaigns to create new sales opportunities. Utilize social media platforms to connect and further score potential leads. Provide a feedback loop to Marketing on effectiveness of demand generation campaigns. Provide a feedback loop to Value Proposition on effectiveness of persona and product packaging. Use an automated and insight-driven Salesforce workflow to progress deals. Pilot new sales enablement tools. Track qualifying data in CRM to properly score leads. Key goals include volume of pipeline generated, number of appointments set, value of total pipeline created, total revenue of deals closed from appointments set, lead to response time.

About You

• One or more years of B2B or B2C inside sales experience
• Outbound prospecting experience, successfully generating new business
• An ability to tell a story with enthusiasm, communicate and influence others over phone, email, video
• Strong time management/organization skills
• Proficient with Microsoft Office, sales automation, CRM (customer relationship management) and/or web-based software programs
• Goal oriented, driven to succeed
• Technical aptitude for learning products, solving problems and relating to people
• Collaborative/Team player
• High School diploma or equivalent required, 4-year degree (BA, BS) preferred

What’s in it For You?

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our commitment of empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real‑world solutions. Our Grow My Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.

Industry Competitive Benefits

We offer comprehensive benefit plans to include paid leave, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture

Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact

Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real‑World Impact

We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, ThomsonReuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, ThomsonReuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws.

Finally, ThomsonReuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

ThomsonReuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $66,500USD-$123,500USD. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. Target total cash compensation ranges are inclusive of both base pay and any target sales incentive.

About Us

ThomsonReuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of ThomsonReuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.

To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.

ThomsonReuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace. ThomsonReuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave‑[e-mail]. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations.

More information about ThomsonReuters can be found on thomsonreuters.com.