Sales Development Representative (SDR) / Dialer (Remote)

IMPACT Technology Group, Inc.; Salisbury (MD); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Group medical/vision/dental/life insurance

Paid vacation and holidays

401k with company matching

Hybrid work environment

Training & Certifications

Job summary

A growing IT services company in Salisbury, MD, is seeking a results-driven Sales Development Representative to help build business relationships. This position involves qualifying leads, contacting potential customers, and providing tailored solutions. Candidates must have proven experience and strong communication skills, along with a handle on CRM tools. The role offers hybrid work options alongside benefits such as medical insurance and a 401k plan.

Qualifications

• Proven work experience as a Sales Development Representative or similar.
• Hands-on experience with sales prospecting techniques.
• Track record of achieving sales quotas.
• Experience working with a CRM.
• Fair understanding of sales performance metrics.
• Excellent communication and negotiation skills.
• Ability to deliver engaging presentations.

Responsibilities

• Qualify leads from marketing campaigns.
• Contact potential prospects through cold calls and emails.
• Build long-term relationships with prospects.
• Identify prospect's needs and suggest appropriate products/services.
• Build long-term trusting relationships with prospects.
• Proactively seek new business opportunities in the market.
• Set up meetings or calls between prospects and Sales Executives.
• Report to the Sales Manager on sales results.

Skills

Sales prospecting techniques

Excellent communication skills

Negotiation skills

Time management

Sales metrics

Communication skills

Presentation skills

Tools

CRM tools

Job description

Overview

IMPACT is a hungry, small business looking to grow. We are here to make a big difference and help businesses on Delmarva get worry-free technology so they can grow and win. We need someone to help us reach that goal. IMPACT Technology Group has been recognized as one of the top 500 MSPs (managed services providers) in North America.

We’re looking for a results-driven sales development representative to actively seek new business opportunities, engage and build relationships with potential customers. You will provide complete and appropriate solutions for every potential customer to boost top-line revenue growth, customer acquisition levels, and profitability.

ALL CANDIDATES MUST BE A US CITIZEN.

Responsibilities

• Qualify leads from marketing campaigns as sales opportunities
• Contact potential prospects through cold calls and emails
• Present our company to potential prospects
• Identify prospect\'s needs and suggest appropriate products/services
• Build long-term trusting relationships with prospects
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) customers and Sales Executives
• Report to the Sales Manager on sales results

Requirements

• Proven work experience as a Sales Development Representative, Sales Account Executive or similar role
• Hands-on experience with multiple sales prospecting techniques like cold calling, cold emailing and social outreach
• Track record of achieving sales quotas
• Experience working with a CRM
• Fair understanding of sales performance metrics
• Excellent communication and negotiation skills
• Ability to deliver engaging presentations

Skills and qualities of an SDR

• Prospecting skills: SDRs should be familiar with the language of sales and identifying buying signals; know how to phrase questions to guide conversations.
• Art of listening: SDRs should actively listen, seek clarification, and ask probing questions.
• Product knowledge: Knowledge of features, benefits, and how the product meets customer needs.
• Time management: Optimize time with CRM tools to improve productivity.
• Communication skills: Build rapport and communicate effectively over phone and email to address objections.

Benefits of Working at IMPACT

So why is IMPACT a great place to work and what’s in it for you?

• IMPACT is a veteran-owned and operated company that operates at a high tempo and demands excellence to help accomplish our mission for our clients.
• We are a fast-moving company, always looking to grow and get better.
• We hold each other accountable and use systems and tools to track results and enhance performance. We do this with numbers and are process driven.
• We have fun and we take care of our team. We celebrate as a team with happy-hour events, in-office games, monthly outings, or quarterly retreats when the company wins.

Compensation

• Base Salary or Hourly Pay
• Bonus Pay for Quarterly Metrics
• Commission Pay for any Management Incentives

Full-Time Team Member Benefits

• Group medical/vision/dental/life insurance
• Paid vacation, holidays
• 401k, plus company matching
• Hybrid work environment
• Training & Certifications

Hours

• Our office is open from 8AM-5PM, Monday - Friday
• Work hours for this position may vary within our office hours if part-time

TO APPLY

We will not move any application forward without these steps being done!

1. Submit our employment application.
2. Call 443-365-2535 and leave a voicemail with the following instructions:
3. Leave a voicemail as if you are calling a local accounting firm and your intention is to introduce our company with the end goal of getting a call back so that you can set an appointment for our Account Executive.