Sales Development Representative New Framingham, MA

Monocl; Framingham, Northern (MA, KY); Hybrid; USD 38,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Unlimited paid time off

401(k) with employer contribution

Job summary

Definitive Healthcare is seeking an SDR to drive lead generation and collaborate with Sales and Marketing to convert qualified opportunities. The role offers a hybrid work model and a clear path to Sales Executive progression.

You will learn our product use cases, engage with prospects across healthcare verticals, and continually refine outreach strategies with data-driven insights. The position emphasizes professional development, training, and the opportunity to grow within a fast-paced,

Qualifications

• College degree or equivalent relevant experience is required.
• Experience in technology, data or SaaS is a plus.
• Ability to cold-call, identify decision-makers, and cultivate relationships with potential clients.
• Excellent verbal and written communication skills.

Responsibilities

• Lead Generation: Proactively drive targeted campaigns to identify and engage qualified leads.
• Appointments & Demos: Schedule qualified meetings and product demonstrations for Sales Executives.
• Sales Collaboration: Partner with Sales Executives to prioritize target prospects and refine outreach.
• Lead Qualification: Qualify inbound leads and nurture them through the sales funnel.

Skills

Cold-calling

Lead qualification

Relationship building

Verbal & written communication

Data-driven outreach

Education

College degree or equivalent

Tools

CRM systems

Sales automation tools

Email marketing platforms

Job description

At Definitive Healthcare (NASDAQ: DH), we’re passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact.

Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.

We’re also a great place to work. In 2024 and 2025, we earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India.

We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.

About the Position

As an SDR, you will be at the forefront of our sales efforts, working closely with both the sales and marketing teams to identify and nurture qualified leads for the Sales Executive Team. This is a hybrid role that provides the perfect foundation for individuals who are early in their sales careers and eager to develop into a full-cycle sales professional. Our SDR program serves as a key talent pipeline for promotion into Sales Executive positions.

What You'll Do

• Lead Generation: Proactively drive targeted campaigns, including cold-calling, email outreach, and social selling, to identify and engage qualified leads.
• Appointments & Demos: Schedule qualified meetings, product demonstrations, and discovery calls for Sales Executives, helping them move opportunities forward.
• Sales Collaboration: Partner with Sales Executives to strategically identify and prioritize target prospects, leveraging data and analytics to refine outreach.
• Lead Qualification: Qualify inbound leads from marketing efforts, nurturing them through the sales funnel. Engage with prospects to assess their needs, aligning their goals with our solutions.
• Product Knowledge: Build a strong understanding of our product's use cases and customer verticals, allowing you to communicate its value effectively.
• Continuous Improvement: Collaborate with your manager and marketing to provide feedback on messaging and campaign effectiveness.
• Professional Development: Take part in regular sales training and development programs. This role offers fast-track career growth opportunities into Sales Executive roles.

What You'll Bring

• A college degree or equivalent relevant experience, along with prior experience in a customer- facing role/s, is required. Experience in technology, data or SaaS is a plus.
• Ability to cold-call, identify decision-makers, and cultivate relationships with potential clients.
• Excellent verbal and written communication skills, with the ability to build relationships and convey complex value propositions clearly.
• A history of self-motivation, goal orientation, and resilience in fast- paced, competitive environments.
• Familiarity with CRM systems, sales automation tools, and email marketing platforms. An ability to learn and leverage new technology quickly.
• Ability to interpret data and insights to refine outreach strategies, with a focus on improving lead conversion rates.
• A desire to grow into a full-cycle sales role, with a passion for continuous learning and professional development.
• Energy, enthusiasm, humor, and compassion—someone who thrives in a collaborative and fast-paced environment.

What You'll Experience

• Career Advancement: We prioritize internal promotions and offer clear paths for progression into sales roles.
• Ongoing Training: Access to sales and professional development programs to accelerate your growth.
• Innovative Environment: Work with cutting- edge sales tools and data- driven strategies.
• Supportive Team: Collaborate with experienced leaders and mentors who are invested in your success.

Compensation and Benefits

The salary range for this position is $38,000 – $56,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience, skills, and qualifications.

Depending on the position, employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company’s 401(k) plan with employer contribution.

Why we love Definitive, and why you will too!

• Industry leading products
• Work hard, and have fun doing it
• Incredibly fast growth means limitless opportunity
• Flexible and dynamic culture
• Work alongside some of the most talented and dedicated teammates
• Definitive Cares, our community service group, gives all of us a chance to give back
• Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor

“Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”

-Business Development Manager

“Great team. Amazing growth. Employees are treated very well.”

“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”

Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.

Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators using an @definitivehc.com email address. We do not advertise open roles on Facebook and will never request money transfers or ask candidates to purchase equipment with a promise of reimbursement. If you receive any suspicious communication, please contact [e-mail] to verify your status in the application process.

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status.