Sales Development Representative (Inbound)

Everlaw; Oakland (CA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Everlaw is seeking a Sales Development Representative to support their sales team in managing and qualifying incoming leads. The role involves engaging prospects, understanding their needs, and contributing to sales campaigns. The company values passion, integrity, and a commitment to professional growth, offering a hybrid work schedule and comprehensive benefits.

Benefits

Medical Insurance

Dental Insurance

Paid Parental Leave

Professional Development

Flexible Spending Accounts

401(k) with Company Matching

Equity Program

Monthly Internet Reimbursement

Wellness Program

Snacks and Beverages

Qualifications

• 1+ years experience in SaaS lead qualification or similar roles.
• Exceptional oral and written communication skills.
• Strong active listening skills to understand inbound prospects.

Responsibilities

• Qualify inbound leads based on needs and interest level.
• Support sales and marketing campaigns through various activities.
• Respond promptly to inbound leads generated through marketing channels.

Skills

Communication

Active Listening

Organization

Motivation

Education

Experience in SaaS lead qualification

Experience in customer service/support

Tools

Salesforce

Outreach

Job description

With our career opportunities we offer competitive compensation and a comprehensive benefits package that includes medical, dental, wellness program, paid parental leave, professional development, and a fully stocked kitchen.

Everlaw is seeking a Sales Development Representative that demonstrates our company values of attention to detail, setting your own bar and egoless communication!

As an InboundSales Development Representative, you will be instrumental in supporting our Sales team’s efforts to bring on new clients by effectively managing and qualifying incoming leads. You will learn fundamental skills valuable across modern sales and marketing roles within the software industry, becoming an expert in understanding the context of inbound interest, engaging prospects who have reached out to us, qualifying their needs, and delivering compelling reasons for them to meet with our Sales Team. We are looking for a Sales Development Representative who is not only curious but agile, responsive, and adapts to the growing needs of the business. Learn more about life as an Everlaw SDR here!

Your primary focus is on providing a timely, memorable, and impactful first interaction for prospective Everlaw clients who signal high intent by requesting a product demonstration. You'll become adept at quickly qualifying these crucial leads. Beyond this core responsibility, you will dedicate time to directly supporting strategic sales and marketing campaigns through other value-add activities. This involves vital contributions such as managing lists, creating effective messaging snippets, and contributing to SDR briefing materials. No two days look the same and reps and leadership alike embody a commitment to bringing their authentic selves to work.

At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant, and we’re committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you’re looking for a place that values passion, integrity, thinking big, and a desire to learn, we’d love to hear from you! Think you’re missing some of the skills and are hesitant to apply? We do not believe in the ‘perfect’ candidate and encourage you to apply if you feel you can bring value to our team. Learn more about Life at Everlaw.

If this sounds like a good fit, we’d love to hear from you!

This is a full-time non-exempt position based in our Oakland, California office with a hybrid work schedule: in office M/W/Th with the option to work from home Tu/Fr.

• We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.
• We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1
• Gain a deeper understanding of Everlaw’s software and customers through training and experience, allowing you to better assess inbound lead fit and present Everlaw’s value effectively.
• Develop an understanding of Everlaw sales tools (LinkedIn Navigator, Salesforce and Outreach) to manage and track lead activity.
• Collaborate with Marketing, other SDRs, and Account Executives to ensure smooth lead handoffs and work effectively to qualify leads and book appointments.
• Respond promptly and engagingly to inbound leads generated through various marketing channels (website, events, webinars, content downloads, etc.).
• Qualify inbound prospects based on their needs, interest level, and alignment with Everlaw's ideal customer profile, educating them on Everlaw’s value proposition.
• Develop a key understanding of the inbound lead funnel, qualification criteria, and your target objectives for converting interest into qualified opportunities.
• Support impactful sales and marketing campaigns by managing event data, creating communication snippets in Outreach, assisting with SDR event briefs, sourcing information for direct mail, and driving event registrations.
• Attend continuous training from our Sales Enablement Team.
• Contribute to team growth and success by sharing insights from prospect interactions.

About you

• You’re excited to begin a career in tech GTM and curious about emerging technologies.
• You have exceptional oral and written communication skills that show enthusiasm, energy, clarity, and poise.
• You possess strong active listening skills to quickly understand the context and needs of inbound prospects.
• You are extremely motivated, organized, and adept at managing a pipeline of incoming leads effectively.
• You find success through hard work, responsiveness, and are willing to roll up your sleeves and pitch in to help others achieve the team's end goals.
• You are comfortable in a fast-paced environment that requires the ability to work independently and adaptively, anticipate and mitigate friction points, and take initiative to promptly resolve and learn from challenges.
• You are authorized to work in the United States. Please note that at this time, Everlaw is not sponsoring U.S. employment visas for this role.

Pluses

• You have at least one internship or 1+ years of experience in a role involving SaaS lead qualification, inbound sales development, customer service/support in a tech environment, or similar experience requiring timely response and engagement.
• Experience using CRM (like Salesforce) and Sales Engagement tools (like Outreach) is a significant plus.
• Industry experience (SaaS or eDiscovery) is a plus, but not required.
• The expected On Target Earnings (OTE) for this role is $90,000, with an expected hourly rate of $28.12. The role's compensation is subject to change in the future.
• Equity program.
• 401(k) retirement plan with company matching.
• Health, dental, and vision.
• Flexible Spending Accounts for health and dependent care expenses.
• Paid parental leave and approximately 10 days (80 hours) per year of sick leave.
• Membership to Modern Health to help employees prioritize mental health and wellness
• Annual allocation for Learning & Development opportunities and applicable professional membership dues.
• Company-sponsored life and disability insurance.
• Work in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt.
• Flexible work-from-home days on Tuesdays and Fridays.
• Monthly home internet reimbursement.
• Select your preference of hardware (Mac or PC) and customize your desk setup.
• Enjoy a wide variety of snacks and beverages in the Oakland office.
• Bond over company-wide out-of-the-box events and fun activities with your team.
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice.
• Take advantage of learning and career development opportunities.

At Everlaw, we are deeply invested in pursuing the truth, for our clients and for our employees. We know that when you’re empowered to pursue your passions, it is reflected in the work.That’s why we’re committed to the professional growth of all our team members, offering an annual learning and development stipend and regular career check-ins with managers. If you’re looking for a place that values passion, integrity, and a desire to learn, we’d love to hear from you!

We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbial smoking gun (or needle in the haystack -- pick your metaphor). It's a multi-billion dollar space typically dominated by service-oriented vendors, and we're coming at it with cutting-edge technology and elegant design. It's working, and we've been growing very rapidly: we host hundreds of terabytes of data and work with all 50 state Attorneys General and hundreds of law firms on some of the most high-profile cases litigated today.

Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including theCalifornia Equal Pay Act . Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.