Sales Development Representative II (Full Time) United States (Virtual Demand Center) - United [...]

Cisco; Durham (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company matching

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Paid holidays, vacation, sick time, and volunteer days

Job summary

Cisco is seeking a Sales Development Representative in Durham, North Carolina. This role involves managing inbound inquiries and generating qualified opportunities to drive pipeline growth. Candidates should hold a relevant Bachelor's or Master's degree and seek to contribute to Cisco's market expansion. Benefits include medical insurance, 401(k) matching, and paid parental leave. This position is ideal for individuals passionate about technology with a knack for problem-solving.

Qualifications

• Completion of Bachelor's degree program + 2 years of relevant sales experience OR Master's degree program + 0 years of relevant experience.
• Passion for innovative technology and ability to learn new software products.
• Able to legally live and work in the country without visa support.

Responsibilities

• Manage inbound inquiries to generate qualified opportunities for Cisco.
• Enhance lead management processes to improve conversion efficiency.
• Identify new revenue opportunities through up-sell and cross-sell.

Skills

Fluent in English

Problem-solving

Sales experience

Adapt communication

Education

Bachelor's degree within last 3 years or Master's degree

Job description

Meet the Team

The Virtual Demand Center is one of Cisco’s fastest-growing sales and marketing teams, serving as the talent engine for Cisco Sales & Marketing. This diverse and motivated team consistently delivers profitable growth, contributing significantly to Cisco's overall sales strategy. Joining this team means gaining a deep understanding of Cisco’s solutions and customers surrounded by and learning from top industry professionals. You'll be inspired by continuous enablement and coaching, setting you up for both immediate and future success within a dynamic environment.

Your Impact

As a Sales Development Representative, you will directly manage inbound inquiries across various channels, generating qualified opportunities from inbound demand to drive significant pipeline growth for Cisco. You will partner with internal sales teams and Cisco partners to progress these qualified opportunities, directly impacting revenue generation and market expansion. Your role involves enhancing lead management processes to improve conversion to opportunity efficiency and ensuring data integrity across critical systems contributing to operational excellence. Additionally, you will uncover new revenue opportunities through up‑sell and cross‑sell identification, making a tangible impact on Cisco's financial success and market reach.

Minimum Qualifications

• Completion within the past 3 years of a Bachelor's degree program + 2 years of relevant sales experience OR Master’s degree program + 0 years of relevant experience.
• Fluent in English.
• Able to legally live and work in the country for which you are applying, without visa support or sponsorship.

Preferred Qualifications

• 1-2 years of sales and/or lead‑generation experience in a high‑tech or SaaS company.
• Passion for innovative technology and ability to quickly learn new IT software products and understand business‑critical solutions.
• Curious and enjoys solving complex problems.
• Understands the importance of adapting communication style effectively to different audiences.
• Thrives in a team environment and utilizes identified standard processes.
• Continuously seeks and integrates feedback to foster growth, change, and a positive work environment.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with company matching contribution.
• Paid parental leave, short‑term and long‑term disability coverage, basic life insurance.
• Eligible for Cisco restricted stock units.
• Paid holidays, vacation, sick time, and volunteer days as outlined by company policy.