Sales Development Representative (Hybrid)

Knowbe4; Washington (District of Columbia); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Sales bonuses

Referral bonuses

Adoption assistance

Tuition reimbursement

Certification reimbursement

Certification bonuses

Job summary

KnowBe4 in the Washington, DC area is seeking a Sales Development Representative to reach out to cold prospects, qualify interest, and hand off qualified leads to Territory/Account Executives for further engagement. You will work to build a robust pipeline and represent KnowBe4's security awareness platform with confidence.

Candidates thrive on persistent outreach, clear written and verbal communication, and strong organization while contributing to monthly sales targets.

Qualifications

• Familiarity with standard concepts, practices and procedures within the IT Security field a plus.
• Experience with Gmail and Google Docs.
• Experience with MS Office.
• Experience with a CRM or other sales tools a plus.
• Excellent verbal and written communications.
• Good computer skills.
• Friendly phone voice.
• “Pleasantly persistent” as it can take multiple tries to reach a prospect.
• Ability to leave a message and sound interested.
• Must be highly organized and results-oriented.

Responsibilities

• Reach out via phone and/or email to cold prospects and get them interested in a KnowBe4 product
• Gauge the interest of prospects to qualify them as potential customers
• Pass the qualified and interested prospects to their assigned Territory/Account Executive(s)

Skills

IT Security

Gmail/Docs

MS Office

CRM tools

Verbal skills

Written skills

Phone manner

Persistence

Message etiquette

Organization

Tools

CRM software

Job description

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Arlington positions open to candidates located in the Washington DC area.

The Sales Development Representative is responsible for reaching out to prospects, qualifying them and passing interested prospects to their assigned Territory/Account Executive(s).

About KnowBe4

We are the provider of the world's largest security awareness training and simulated phishing platform. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Responsibilities

• Reach out via phone and/or email to cold prospects and get them interested in a KnowBe4 product
• Gauge the interest of prospects to qualify them as potential customers
• Pass the qualified and interested prospects to their assigned Territory/Account Executive(s)

Qualifications

• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Gmail and Google Docs
• Experience with MS Office
• Experience with a CRM or other Sales Tools a plus
• Excellent verbal and written communications
• Good computer skills
• Friendly phone voice
• “Pleasantly persistent” as it can take multiple tries to reach a prospect
• Ability to leave a message and sound interested
• Must be highly organized and results-oriented

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.