Sales Development Representative - Hybrid

Commerce.com; Austin (TX); Hybrid; USD 51,000 - 80,000; Full time

Job summary

Commerce.com is seeking a results-driven Sales Development Representative to energize the mid-market and enterprise segments. You will engage prospects, uncover challenges, and present solutions within a fast-paced, AI-driven commerce ecosystem.

This role emphasizes outbound outreach, discovery, and collaboration with the Sales team to convert opportunities. The ideal candidate has 0–2 years in sales, familiarity with ERP systems, and a solid grasp of SaaS/eCommerce.

Qualifications

• 0-2 years experience in a sales role with demonstrated leadership skills.
• ERP experience (Acumatica or Netsuite) is required.
• Foundational knowledge of sales methodologies and solution selling.
• Keen understanding of SaaS or eCommerce is strongly preferred.
• Familiarity with tools such as Zoominfo, Salesforce, Outreach or similar.
• Bachelor’s Degree or equivalent in business or related field is a plus.
• Previous leadership and/or extracurricular activities are a plus.

Responsibilities

• Generate a solid pipeline of qualified leads with strong conversion potential.
• Maintain a quota of leads per month; compensation tied to achievement.
• Over-achieve goals and benefit from accelerators.
• Learn attributes of target businesses and educate them on our value proposition.
• Perform outbound sales activities (cold calling, messaging) to engage prospects.
• Use sales methodologies to move past gatekeepers to decision makers.
• Adjust messaging to fit various audiences and settings.
• Assess complex business structures and challenges.
• Establish trust to acquire critical sales information.
• Collaborate with team to position Commerce for wins.
• Develop forecasts and pipelines and track progress toward goals.

Skills

Sales experience

ERP systems

Sales methodologies

SaaS / eCommerce

Leadership

Bachelor’s degree

Education

Bachelor’s Degree or equivalent in business or related field

Tools

Zoominfo

Salesforce

Outreach

Job description

Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market.

We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms.

If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

We are looking for a new addition to our Mid-Market and Enterprise Sales Development team to help us as we craft the now – and the future – of eCommerce. The SDR is a valued contributor to Commerce’s growth. Our Sales Development teams focus on Mid-Market and Enterprise Corporations. Your mission will be to engage with prospects, learn about their challenges, and offer solutions.

What You'll Do:

• Generate a solid pipeline of qualified leads that have a strong likelihood of becoming Commerce customers.
• Maintain a quota for a number of leads per month and have compensation directly tied to achievement.
• Over-achieve your goal and benefit from accelerators.
• Learn the attributes of businesses that will benefit from our platform and educate them on our value proposition.
• Perform outbound sales activities (cold calling, messaging, etc.) to engage potential customers.
• Employ sales methodologies to push beyond gatekeepers and provide valuable information to key decision makers.
• Adjust messaging and tone to fit a variety of audiences and settings.
• Assess complex business structures and challenges.
• Establish trust and rapport in order to acquire information that is important to the sale.
• Tailor a course of action and/or solution to best fit the needs of each unique prospect.
• Maintain a CRM with detailed and accurate notes of all sales related activities.
• Develop and track forecasts and pipelines – understanding the steps it takes to hit your goals and holding yourself accountable.
• Collaborate with your team to position BigCommerce for meaningful sales wins.

Who You Are:

• 0-2 years experience in a sales role with demonstrated leadership skills.
• ERP experience (specifically Acumatica or Netsuite).
• Foundational knowledge of sales methodologies and proficiency with solution selling.
• Keen understanding of SaaS or eCommerce is strongly preferred.
• Familiarity with tools such as Zoominfo, Salesforce, Outreach or similar is a huge plus!
• Bachelor’s Degree or equivalent in business or related field a plus.
• Previous leadership and/or extracurricular activities are a plus.

#LI-LH1 #LI-HYBRID (Pay Transparency Range: $51,000 - $80,000 OTE)

Compensation Transparency: The national base salary range for this role is posted above in this job post. Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams. Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

Inclusion and Belonging: At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

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