Sales Development Representative - Hybrid

Cacheflow; Austin (TX); On-site; USD 51,000 - 80,000; Full time

Job summary

Commerce is seeking an SDR to build a robust pipeline for mid‑market and enterprise prospects in the US. You will learn the attributes of businesses that benefit from our commerce platform and educate them on our value proposition through outbound outreach and tailored messaging.

You will engage with decision makers, manage complex sales scenarios, and maintain detailed CRM records. A background in SaaS/eCommerce and ERP familiarity helps you succeed in a fast‑growing, inclusive environment.

Qualifications

• 1–2 years of sales experience with leadership demonstrated.
• Foundational knowledge of sales methodologies and solution selling.
• Familiarity with SaaS or eCommerce preferred.

Responsibilities

• Generate a solid pipeline of qualified leads monthly.
• Engage prospects with outbound activities (cold calling, messaging).
• Educate buyers on value proposition and tailor messaging for decision makers.
• Maintain accurate CRM notes and forecast pipelines.

Skills

Sales experience

Solution selling

SaaS/eCommerce

ERP familiarity (Acumatica or Netsuite

CRM tools familiarity

Education

Bachelor’s degree or equivalent

Tools

Zoominfo

Salesforce

Outreach

Job description

Welcome to the Agentic Commerce Era

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.

We are looking for a new addition to our Mid‑Market and Enterprise Sales Development team to help us as we craft the now - and the future - of eCommerce. The SDR is a valued contributor to Commerce’s growth. Our Sales Development teams focus on Mid‑Market and Enterprise Corporations. Your mission will be to engage with prospects, learn about their challenges, and offer solutions.

What You’ll Do:

How Success is Measured:

• First and foremost, a successful SDR generates a solid pipeline of qualified leads that have a strong likelihood of becoming Commerce customers.
• You will have a quota for a number of leads per month and compensation is directly tied to your achievement. It is also possible to over achieve your goal and benefit from accelerators.

How Success is Achieved:

• Learning the attributes of businesses that will benefit from our platform and educating them on our value proposition.
• Performing outbound sales activities (cold calling, messaging, etc.) to engage potential customers.
• Employing sales methodologies to push beyond gatekeepers and provide valuable information to key decision makers.
• Adjusting your messaging and tone to fit a variety of audiences and settings.
• Assessing complex business structures and challenges.
• Establishing trust and rapport in order to acquire information that is important to the sale.
• Tailoring a course of action and/or solution to best fit the needs of each unique prospect.
• Maintaining a CRM with detailed and accurate notes of all sales related activities.
• Developing and tracking forecasts and pipelines—understanding the steps it takes to hit your goals and holding yourself accountable.
• Collaborating with your team to position BigCommerce for meaningful sales wins.

Who You Are:

• 1‑2 years experience in a sales role with demonstrated leadership skills
• ERP experience (specifically Acumatica or Netsuite)
• Foundational knowledge of sales methodologies and proficiency with solution selling
• Keen understanding of SaaS or eCommerce is strongly preferred
• Familiarity with tools such as Zoominfo, Salesforce, Outreach or similar is a huge plus!
• Bachelor’s Degree or equivalent in business or related field a plus

(Pay Transparency Range: $51,000 - $80,000 OTE)

The exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications.

Inclusion and Belonging

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/