Sales Development Representative, APAC

Cresta; United States; Remote; USD 49,000 - 63,000; Full time

Benefits offered by this job

Health benefits

Parental leave

Remote setup budget

Wellness stipend

Vacation days

Job summary

Cresta is seeking a Sales Development Representative based in Melbourne, Australia. You will build and qualify the APAC sales pipeline through outbound prospecting and inbound qualification, engaging executives and driving qualified opportunities for our fast-growing team.

In this role you will craft compelling messages, coordinate with sales and marketing, and manage target accounts across APAC markets. A strong customer-facing background and resilience are essential for success in a fast-paced

Qualifications

• 6+ months prior sales experience, preferably in Software/High Tech.
• Based in Melbourne, Australia, with full working rights in Australia.
• Experience selling into APAC markets is preferred.
• Ability to work in a time-sensitive, high-volume environment.
• Strong business acumen and resilience; comfortable handling rejection.
• Self-starter who seizes opportunities and pro-actively improves approach.

Responsibilities

• Grow the company’s customer list through personalized emails, calls, and social outreach across APAC markets.
• Write effective messaging to engage targeted accounts.
• Collaborate with Sales and Marketing to plan and execute outreach campaigns for revenue growth.
• Analyze market data and develop strategic approaches to raise awareness and generate interest.
• Partner with account executives to generate meetings and sales pipeline.
• Create and prioritize target account and contact lists.
• Conduct high level conversations with executives in prospect accounts.
• Aim to meet monthly quotas of meetings, opportunities, and pipeline generated.

Skills

Sales experience

APAC market knowledge

Communication

Organization

Storytelling

Time management

Job description

the company unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. the company’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use the company to power world-class customer experiences every day.

Born from the Stanford AI Lab, the company has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. the company’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining the company to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at the company.

About the role:

As a Sales Development Representative in APAC, you will be responsible for building the sales pipeline through outbound prospecting and inbound qualification across a diverse set of APAC markets. You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team.

This role requires someone who can communicate effectively across APAC markets.We are looking for driven professionals with sound business acumen, strong technical aptitude, and natural sales instincts to join our fast growing sales organization.

This role is based in Melbourne, Australia.

Responsibilities:

• Grow the company’s customer list through personalized emails, calls, and creative social media outreach across APAC markets
• Write effective and compelling messaging to engage targeted accounts
• Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth
• Analyze market research data and develop strategic approaches to raise awareness and generate interest for the company
• Partner with account executives to help generate meetings and sales pipeline
• Create and prioritize target account and contact lists
• Conduct high level conversations with executives in prospect accounts
• Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated
• Assist with drafting sales pitches, presentations, reference material, and other documents as required

Qualifications We Value:

• 6+ months prior sales experience (within a Software/High Tech company preferred)
• Based in Melbourne, Australia, with full working rights in Australia
• Experience working with or selling into APAC markets preferred
• Ability to work in a time-sensitive and high-volume environment
• Highly competitive personality
• A positive attitude: You’re a team player and you’re resilient in the face of challenges and are not afraid to hear “no thank you!"
• Self-starter always looking for ways to do your job better. When you see an opportunity, you jump on it
• Strong organizational skills with ability to effectively prioritize
• Articulate with strong business acumen
• You’re a clear, concise, and compelling storyteller across written, verbal, and visual
• Prior customer-facing experience in sales, hospitality, retail, contact center, or high-performance environments is a plus

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Paid parental leave for all new parents welcoming a new child
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• 20 days of vacation time to promote a healthy work-life blend

Compensation at the company

the company’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.