Sales Development Representative

ironcladhq; San Francisco (CA); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Health coverage for employees

Parental leave

401(k) with employer match

Wellbeing stipends

Mental health support

Commuter benefits

Team events

Job summary

Ironclad is hiring a Sales Development Representative (SDR) in a hybrid role based in San Francisco. The SDR will identify and qualify sales opportunities, acting as the first point of contact for prospective customers and delivering a superb initial experience.

You will refine the lead-generation process, leverage CRM tools, and nurture warm leads toward engagement with the sales team, contributing to Ironclad’s revenue growth and market expansion.

Qualifications

• Strong written and verbal communication skills.
• Strong relationship-building skills.
• Proven creative problem-solving approach and strong analytical skills.
• Highly adaptable and enjoys operating in a fast-paced environment.
• Growth mindset, curious and passionate about learning.
• Strong desire and ability to move up within a sales organization.
• Excellent collaboration skills.

Responsibilities

• Represent Ironclad as the first point of interaction for prospective customers, delivering an exceptional customer experience.
• Drive qualification calls with a consultative approach by understanding our products and services.
• Manage and maintain a pipeline of warm prospects for engagement by sales executives.
• Identify best practices to refine the lead-generation playbook and surface feedback from interactions.

Skills

Strong communication

Relationship-building

Problem-solving

Adaptability

Growth mindset

Career ambition

Collaboration

Tools

Salesforce

Outreach

Job description

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.

This is a hybrid role based out of our San Francisco office. Office attendance is required three days per week, Tuesday through Thursday. There may be additional in-office days for team or company events.

Position Overview:

We’re looking for an exceptional Sales Development Representative (SDR) to help drive revenue growth by identifying and qualifying sales opportunities for our sales organization!

This role is perfect for a dynamic, driven sales professional early on in their career, looking to help scale out a game-changing software company and develop their sales career. The perfect candidate has strong communication and relationship-building skills, and an ability to showcase our offers in a compelling way. You will help to deliver our mission statement and proactively engage with our prospective and existing customers.

Objectives of this role:

• Represent Ironclad as the first point of interaction for prospective customers, providing a exceptional customer experience in every interaction
• Drive qualification calls with a consultative approach by having deep knowledge of our products and services to help prospects understand how our solution can add value to their business
• Manage and maintain a pipeline of interested (warm) prospects to identify when there is potential opportunity to engage a sales executives in next steps
• Identify best practices for refining the company’s lead-generation playbook and collaborate with internal teams to surface feedback from customer interactions

Responsibilities:

• Effectively manage inbound leads through the funnel with a tight, process-oriented approach in order to drive strong speed-to-lead and conversion rates
• Leverage Salesforce (CRM) and Outreach (sales engagement tool) to execute on core daily inbound tasks with high attention to detail
• Identify the needs of prospects and position the value of Ironclad effectively to generate opportunities for our sales teams
• Build trusting relationships with prospects and actively nurture warm leads into sales opportunities
• Proactively identify areas for improvement and help develop a playbook of best practices to scale the inbound motion

Required skills and qualifications:

• Strong written and verbal communication skills (via email, phone, video)
• Strong relationship-building skills
• Proven creative problem-solving approach and strong analytical skills
• Highly adaptable and enjoys operating in a fast-paced environment
• Has a growth-mindset, is curious and passionate about learning
• Strong desire and ability to move up within a sales organization
• Excellent collaboration skills

Preferred skills and qualifications (not required):

• Experience in a sales or customer-facing role
• Proficiency with Salesforce CRM
• Understanding of sales process and applicable tools

OTE Range: $75,000 - $80,000

The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

US Full-Time Employee Benefits at Ironclad:

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
• Market-leading leave policies, including gender-neutral parental leave and compassionate leave
• Family forming support through Maven for you and your partner
• Paid time off - take the time you need, when you need it
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
• Mental health support through Modern Health, including therapy, coaching, and digital tools
• Pre-tax commuter benefits (US Employees)
• 401(k) plan with Fidelity with employer match (US Employees)
• Regular team events to connect, recharge, and have fun
• And most importantly: the opportunity to help build the company you want to work at

**UK Employee-specific benefits are included on our UK job postings

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.