Sales Development Representative

Direct2Care; Phoenix (AZ); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary + uncapped com

Hybrid work schedule

Remote Summers

Health, dental, and vision insurance

Job summary

Direct2Care is seeking a motivated Sales Development Representative to help us reach more businesses and the people they employ in the United States, with a hybrid Scottsdale office presence. You will identify prospective customers, start conversations with business leaders, and create qualified opportunities for our sales team.

This role is ideal for someone curious, competitive, and motivated by measurable results, offering a path to grow in B2B sales and contribute to Direct2Care's mission of

Qualifications

• Bachelor's degree or equivalent professional experience.
• 1+ years of experience in sales, business development, customer service, hospitality, recruiting, or another highly relationship-driven role preferred.
• Excellent verbal and written communication skills.
• Comfortable making outbound calls and initiating conversations with people you haven't met before.
• Strong organizational and time management skills.
• Comfortable working toward measurable performance goals.
• Ability to learn new technology, products, and sales processes quickly.
• Self-motivated with a strong sense of ownership and accountability.

Responsibilities

• Research and identify prospective customers that align with Direct2Care's target markets.
• Conduct outbound prospecting through phone, email, social channels, and other outreach strategies.
• Engage business owners, HR leaders, benefits decision-makers, and other key stakeholders.
• Qualify prospective customers by understanding their business, workforce, healthcare challenges, and needs.
• Schedule qualified meetings and demonstrations for Account Executives.
• Consistently build and maintain a healthy pipeline of sales opportunities.

Skills

Communication skills

Outbound calls

Time management

Self-motivation

Learning agility

Education

Bachelor's degree or equivalent

Tools

HubSpot

Microsoft 365

Zoom

Teams

Notion

Job description

We're So Glad You're Here!

At Direct2Care, we're on a mission to make healthcare more accessible and affordable for hardworking Americans, and we're looking for a motivated Sales Development Representative to help us reach more businesses and the people they employ.

As an SDR, you'll be on the front lines of our growth strategy. You'll identify prospective customers, start meaningful conversations with business leaders, and create qualified opportunities for our sales team.

This is an ideal role for someone who is naturally curious, competitive, comfortable picking up the phone, and motivated by measurable results. You'll have the opportunity to sharpen your sales skills, learn how businesses evaluate healthcare solutions, and build a strong foundation for a career in B2B sales.

If you're energized by connecting with people, aren't discouraged by hearing "no," and like the idea of your performance directly impacting company growth, we'd love to meet you.

What You'll Do

Build the Pipeline

• Research and identify prospective customers that align with Direct2Care's target markets.
• Conduct outbound prospecting through phone, email, social channels, and other outreach strategies.
• Engage business owners, HR leaders, benefits decision-makers, and other key stakeholders.
• Qualify prospective customers by understanding their business, workforce, healthcare challenges, and needs.
• Schedule qualified meetings and demonstrations for Account Executives.
• Consistently build and maintain a healthy pipeline of sales opportunities.

Create Great First Impressions

• Clearly communicate Direct2Care's value proposition and the problems we help employers solve.
• Ask thoughtful questions to understand each prospect's business and workforce needs.
• Tailor outreach and messaging to different industries, personas, and customer segments.
• Represent Direct2Care professionally and authentically in every interaction.

Own Your Performance

• Meet or exceed activity, qualified meeting, opportunity, and pipeline-generation goals.
• Maintain accurate prospect and activity information within HubSpot.
• Consistently follow up with prospects and nurture future opportunities.
• Use performance data to understand what's working and continuously improve your approach.

Collaborate & Improve

• Partner closely with Account Executives to ensure strong qualification and seamless prospect handoffs.
• Collaborate with Marketing on campaigns, messaging, events, and lead-generation initiatives.
• Share prospect feedback and market insights with the broader team.
• Test new approaches and continuously look for ways to improve outreach and conversion.

What We're Looking For

Required Qualifications

• Bachelor's degree or equivalent professional experience.
• 1+ years of experience in sales, business development, customer service, hospitality, recruiting, or another highly relationship-driven role preferred.
• Excellent verbal and written communication skills.
• Comfortable making outbound calls and initiating conversations with people you haven't met before.
• Strong organizational and time management skills.
• Comfortable working toward measurable performance goals.
• Ability to learn new technology, products, and sales processes quickly.
• Self-motivated with a strong sense of ownership and accountability.

You'll Thrive Here If You Are...

• Competitive, resilient, and motivated by achieving goals.
• Naturally curious and comfortable asking questions.
• Confident on the phone and able to build rapport quickly.
• Coachable and eager to improve.
• Organized and consistent with follow-up.
• Comfortable receiving feedback and adjusting your approach.
• Persistent without losing empathy or professionalism.
• Excited by the opportunity to build a career in sales.
• Motivated by both individual performance and team success.

Technology You'll Use

• HubSpot
• Microsoft Suite
• Zoom, Teams
• Notion
• Sales prospecting and outreach tools

What Success Looks Like

In this role, you'll:

• Consistently generate qualified sales opportunities.
• Build a healthy pipeline for the Account Executive team.
• Develop strong prospecting, discovery, and qualification skills.
• Maintain accurate and organized CRM records.
• Become confident communicating Direct2Care's value proposition.
• Use feedback and performance data to continuously improve.
• Collaborate effectively with Sales, Marketing, and Customer Success.
• Take ownership of your goals and consistently deliver results.

Why You'll Love Working Here

We believe great work happens when people are trusted, supported, and given room to grow.

Here's what you can expect:

• Competitive base salary + variable compensation with the opportunity to be rewarded for your performance and no cap on commission
• Hybrid work schedule with in-office collaboration every Tuesday and Thursday in our Scottsdale office
• Remote Summers — we go fully remote from June through September
• Comprehensive health, dental, and vision insurance
• Opportunity to make a meaningful impact at a growing, mission-driven company
• Collaborative team that values initiative, accountability, and continuous learning
• Opportunity to develop your sales skills and grow your career as Direct2Care scales

If you're ready to build your sales career, challenge yourself, and help more businesses provide their employees with access to affordable healthcare, we'd love to hear from you.