Sales Development Representative
Location: Philadelphia, PA | Job Category: Sales | Job Department: Enrollment Services | Level: Entry Level | Type: Full Time
Hybrid (part of EAB) is seeking a motivated Sales Development Representative (SDR) to join our growing New Business team. This role is critical to Hybrid's continued growth, serving as the first point of contact for prospective higher education partners and generating qualified opportunities for our Business Development team.
Primary Responsibilities
- Research and identify prospective colleges and universities that align with Hybrid's strategic growth priorities.
- Create targeted prospect lists using CRM platforms, sales intelligence tools, and market research.
- Execute high-volume, personalized outbound outreach through phone, email, LinkedIn, and other channels.
- Generate qualified meetings and sales opportunities for Business Development Directors.
- Conduct discovery conversations with senior leaders across higher education institutions.
- Understand institutional priorities, enrollment challenges, and marketing objectives.
- Clearly articulate Hybrid's value proposition and educate prospects on our capabilities.
- Qualify opportunities using established sales methodologies and accurately document findings.
- Maintain accurate prospect records and activity within Salesforce and other sales tools.
- Manage prospect follow-up sequences to maximize engagement and conversion.
- Track outreach performance and consistently meet or exceed activity and pipeline goals.
- Maintain a healthy pipeline of qualified opportunities for the sales organization.
- Partner closely with Business Development Directors and Marketing to support strategic campaigns.
- Share market intelligence, prospect feedback, and competitive insights with internal stakeholders.
- Contribute ideas to improve outreach messaging, prospecting strategies, and sales processes.
- Stay informed on trends impacting higher education enrollment, marketing, and institutional strategy.
Basic Qualifications
- Bachelor's degree preferred or equivalent professional experience.
- 0-2+ years of experience in Sales Development, Business Development, Inside Sales, or a related customer-facing role.
- Experience conducting outbound prospecting through multiple communication channels.
- Strong verbal and written communication skills with the ability to engage senior decision-makers.
- Excellent organizational skills with strong attention to detail.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Comfortable learning new technologies including CRM and sales engagement platforms.
- Self-motivated with a strong desire to achieve and exceed performance goals.
Ideal Qualifications
- Experience selling into higher education or other complex B2B environments.
- Familiarity with Salesforce, Salesloft, Outreach, ZoomInfo, LinkedIn Sales Navigator, or similar platforms.
- Strong curiosity and consultative selling mindset.
- Resilient, coachable, and motivated by continuous improvement.
- Ability to build relationships quickly and communicate confidently with executive-level stakeholders.
- Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration.
Benefits
- Medical, dental, and vision insurance plans; dependents and domestic partners eligible.
- 20+ days of PTO annually, in addition to paid firm and floating holidays.
- Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each).
- 401(k) retirement savings plan with annual discretionary company matching contribution.
- Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans.
- Employee assistance program with counseling services and resources available to all employees and immediate family.
- Wellness programs including gym discounts, incentives to promote healthy living, and family access to leading app for sleep, meditation, and relaxation.
- Fertility treatment coverage and adoption or surrogacy assistance.
- Paid parental leave with phase back to work program for birthing and non-birthing parents.
- Access to milk shipping service to support nursing employees during business travel.
- Discounted pet health insurance coverage for dog and cat family members.
- Company-provided life, AD&D, and disability insurance.
- Financial wellness resources and membership in a robust employee discount program.
- Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities.
This role requires on-site presence in our Philadelphia, PA office, 5 days a week.
This opening is not eligible for visa sponsorship at this time; EAB will consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
Equal Opportunity Employer
We are an Equal Opportunity Employer and make employment decisions on the basis of qualifications, merit and business need. We do not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.