Sales Development Representative

Ryerson; Northern (KY); Hybrid; USD 49,000 - 74,000; Full time

Job summary

Ryerson, a leading provider of industrial metal products, is seeking a Sales Development Representative in Kentucky. You will prospect, respond to customer needs, and drive new business revenue by identifying opportunities while delivering best-in-class service.

Responsibilities include outbound calls and emails to develop the territory, processing orders, collaborating across departments to fulfill and invoice, and building account development plans.

Qualifications

• Bachelor’s degree in business, sales and marketing, economics, or related fields.
• 1–3 years of sales or related experience.
• Experience in the metal industry preferred.
• Proficiency in Microsoft applications (Outlook, Excel, Word).
• Strong written, verbal, and interpersonal communication.
• Positive, driven, goal-oriented, customer-focused.

Responsibilities

• Prospect and develop assigned territory through outbound calls and emails.
• Process customer orders and build relationships with customers.
• Collaborate with departments to deliver and invoice orders.
• Develop account development plans for new or returning customers.
• Improve systems and continue learning to advance knowledge.
• Complete tasks with speed and accuracy.

Skills

Sales experience

Communication skills

Customer service

Education

Bachelor's degree in business, sales and marketing, economics, or related fields

Tools

Microsoft Office

SAP

Job description

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in‑class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality‑focused, environment, ideal for advancing your career and making your mark in the metals industry.

As a Sales Development Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive new business revenue growth by identifying opportunities to enhance customer satisfaction. We are looking for someone who consistently strives to deliver best in class service to their customers.

Roles and Responsibilities

• Prospect and continually develop assigned territory through outbound activities, primarily focused on calls and emails
• Processes customer orders, makes sales calls, and works to establish relationships with customers
• Works with different departments to successfully process, deliver, and invoice orders.
• Develop and execute account development plans for all new or returning customers
• Prioritizes concurrent customers' demands, request for internal assistance, and other assigned projects as needed and provides satisfactory service to all
• Continuously looks for ways to improve systems as well as continuing to learn and advance their own knowledge
• Tasks must be completed with speed and accuracy
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor’s degree preferred in business, sales and marketing, economics, or related fields
• 1-3 years of sales or related experience
• Experience in the Metal industry is preferred
• Proficiency in Microsoft applications (Outlook, Excel, Word)
• SAP Experience is a plus
• Excellent professional written, verbal, and interpersonal communication skills
• Positive attitude, competitive, goal-oriented, driven with a passion to excel

Base Salary: $49,261.48- $73,892.23 annually. A starting salary higher than $48,059.99 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.