Sales Development Representative

Outset; New York (NY); On-site; USD 60,000 - 95,000; Full time

Job summary

Outset is reinventing how brands learn from users with AI-powered interviews. We’re seeking an SDR to drive new business by prospecting, researching, and engaging with potential enterprise customers. You will conduct high-volume outreach across calls, emails, and social channels, qualify leads, and collaborate with Enterprise Account Executives to hand off opportunities.

Travel up to 20% may be required. You will also align with marketing and product teams, report on pipeline metrics, and

Qualifications

• Excellent verbal and written communication with executives.
• Strong organizational and results-driven mindset.
• Familiarity with CRM and sales tools (SF, SN, Outreach, Apollo).
• Bonus: 1–2 years SDR SaaS/AI experience.

Responsibilities

• Conduct high-volume outbound prospecting (calls, emails, social channels) to source leads.
• Source qualified leads from industry conference lead lists, webinars, and other marketing activations.
• Attend industry conferences to network and generate new business along with the GTM team.
• Strategically identify and engage with decision-makers, tailoring outreach to address key business needs and pain points.
• Collaborate closely with Enterprise Account Executives, ensuring seamless handoff of qualified leads.
• Consistently meet or exceed monthly and quarterly pipeline generation targets.
• Leverage CRM tools to track outreach activity, measure success, and identify areas for improvement.
• Work cross-functionally with marketing, GTM, and product teams to refine messaging and share market feedback.

Skills

Verbal and written communication

Executive engagement

CRM systems

Startup adaptability

Persistence

Tools

Salesforce

Sales Navigator

Outreach

Apollo

Job description

Outset invented a better way to do research: AI-powered user interviews.

Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That’s our opportunity.

Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures.

The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.

We’re a tight-knit team serving some of the world’s largest enterprises.

As an SDR at Outset, you will be on the front lines of prospecting and driving new business opportunities. You’ll prospect, research, and engage with potential enterprise customers.

Responsibilities

• Conduct high-volume outbound prospecting (calls, emails, social channels) to source leads.

• Source qualified leads from industry conference lead lists, webinars, and other marketing activations.

• Attend industry conferences to network and generate new business along with the rest of the GTM team.

• Strategically identify and engage with decision‑makers, tailoring outreach to address key business needs and pain points.

• Collaborate closely with Enterprise Account Executives, ensuring seamless handoff of qualified leads.

• Consistently meet or exceed monthly and quarterly pipeline generation targets.

• Leverage CRM tools to track outreach activity, measure success, and identify areas for improvement.

• Work cross‑functionally with marketing, GTM, and product teams to refine messaging and share market feedback.

Qualifications

• Excellent verbal and written communication skills; ability to engage and influence senior‑level executives.

• High degree of organization, accountability, and a results‑oriented mindset.

• Familiarity with CRM platforms and sales engagement tools (e.g., Salesforce, Sales Navigator, Outreach, or Apollo).

• Self-starter approach and comfort operating in a dynamic startup environment.

• Resourceful and persistent in every task they take on

• Bonus: 1-2 years of experience as an SDR at a SaaS or AI company.

NOTE: This role may involve travel up to 20% of the time.