Sales Development Representative

Salesforce; Illinois; On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

International team

Hands-on with Salesforce products

NGO-focused sales experience

Job summary

Salesforce is seeking an NGO-focused Sales Development Representative (SDR) to join our Public Sector team. You will learn to evangelize Salesforce, qualify inbound leads, and build a robust pipeline while developing core sales skills in a fast-paced, client-facing environment.

This entry-level role offers mentorship, exposure to multiple product lines, and collaboration with seasoned Account Executives across the Salesforce portfolio, helping you grow in tech sales within an international team.

Qualifications

• Minimum qualifications include strong desire to be in technology sales.
• Ability to thrive in a fast-paced, client-facing sales role.
• Excellent written and verbal communication skills.
• Coachable with a positive attitude and drive for results.
• Self-starter who can manage high volumes and priorities.

Responsibilities

• Generate new business pipeline by calling on inbound leads.
• Leverage Salesforce AI tools to streamline workflows and articulate value.
• Create a world-class first impression for prospects and customers.
• Qualify leads from inbound calls, chats, and web activity across products.
• Collaborate with Account Executives to move qualified pipeline
• Develop a point of view on customer needs and ROI.
• Anticipate and handle objections and roadmap conversations.
• Research lines of business and personas to tailor outreach.

Skills

Strong communication skills

Self-starter

Coachable

High energy

Attention to detail

Written & verbal communication

Job description

About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Sales Development Representative, Nonprofit

Are you looking for a fulfilling career empowering companies to connect with their customers in a whole new way? As a Sales Development Representative, you will join our elite sales team and do just that! You will learn how to evangelize Salesforce, the Customer Success Platform and World's #1 AI CRM, by researching and identifying net-new business opportunities - you will have a direct impact in our revenue generation goals. This role is an exciting opportunity for you to develop your core sales skills and business acumen as you work alongside industry sales leaders.

We hire driven individuals who thrive in a challenging and ambiguous environment, who know that they can succeed in a fast-paced, client-facing sales career, and are comfortable with achieving/exceeding metrics, key performance indicators (KPIs), and sales quotas.

Job Description

As a Sales Development Representative (SDR) in the NGO industry within our Public Sector Vertical, you will support the NGO Sales Team by leveraging demand-generation efforts from the Field Marketing team and qualifying inbound leads. Your success will be measured by a monthly quota of qualified opportunities and closed business, allowing you to challenge the status quo. This early career role serves as a gateway to a client-facing sales career at Salesforce, providing insight into our sales processes. SDRs play a crucial role in shaping marketing strategies and targeted engagements based on customer interactions, while continuously improving their skills through mentorship and coaching.

What You'll Do

• The Sales Development Representative will generate new business pipeline and interest through calling on inbound leads.
• Leverage the use of Salesforce's AI tools to streamline sales workflows, empower the team with timely insights, and articulate the value proposition of our offerings to drive business growth.
• Create a great first impression for prospects and customers by providing them with a world-class experience.
• Qualify leads ranging from inbound calls, chats, website downloads, content syndication from third party websites, and webinars across all products in the Salesforce Portfolio (Core Products, Marketing Cloud, Slack, Tableau and Mulesoft).
• Managing a high volume of inbound leads with a strategy on prioritization of your leads.
• Partnering closely with Account Executives to help move along qualified pipeline through the sales cycle.
• Building a point of view on how to help qualify customers needs.
• Speaking to value and return on investment vs. technical functionality.
• Learning how to anticipate and prepare for objections.
• Researching and understanding various lines of business and personas.

What's In It For You

• Being part of an International Team
• Build a solid foundation on tech sales and NGO Industry
• Develop strategic partnerships with experienced Account Executives across all lines of business to help generate new business
• Work hands-on with Salesforce products and expand your technical knowledge

MINIMUM QUALIFICATIONS

• Strong desire to be in technology sales
• Long-term interest in a client-facing sales career
• Self-Starter, high energy and positive attitude
• Competitive spirit and the drive for results
• Coachable and Comfortable working in a fast-paced and dynamic environment
• Superior organizational skills and attention to detail
• Excellent written/verbal communication skills

PREFERRED QUALIFICATIONS

• Experiences in NGOs (internship, volunteering)
• Previous internship or full-time corporate sales experience
• B2B software sales experience is a plus

This role is only open to those