Sales Development Representative

Carrier Enterprise; Harahan, Northern (LA, KY); Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Vision Insurance

Life Insurance

Disability Insurance (Short-term and  

Disability Insurance (Short-term and  

Job summary

Carrier Enterprise is seeking a Sales Development Representative to drive growth in residential and light commercial HVAC product portfolios. You will engage customers via virtual platforms and phone, applying HVAC industry knowledge to develop strategic sales solutions that grow our business.

The role emphasizes independent analysis, proactive outreach, and collaboration with marketing, credit, and operations teams to identify opportunities and optimize revenue.

Qualifications

• HVAC knowledge and terminology preferred.
• 2-5 years of progressive experience in HVAC or related industry.
• Experience in strategic sales and revenue growth.
• Strong communication and relationship-building abilities.

Responsibilities

• Design and execute strategic sales initiatives to drive revenue growth in residential HVAC portfolios.
• Develop and optimize customer relationships via virtual platforms to maximize sales opportunities.
• Identify and advance high-value sales opportunities within established accounts.
• Leverage CRM analytics to evaluate sales performance and inform portfolio expansion.
• Collaborate with regional leaders and internal teams to analyze market trends and insights.
• Develop and execute comprehensive sales strategies with independent judgment.
• Direct customer engagement strategies to ensure revenue growth and account retention.

Skills

HVAC knowledge

Strategic sales

Relationship management

Communication skills

Analytical thinking

Education

High School Diploma or GED

AS/AA in Business or Marketing

Tools

CRM systems

MS Office Suite

Job description

Job Description

Introduction:

Carrier Enterprise (CE) currently has an exciting opportunity for a Sales Development Representative to join a leading national distributor of residential and light commercial HVAC products, parts, and supplies, and gain valuable experience in the HVAC/R distribution and wholesale industry.

Company Description:

Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.

Summary:

The Sales Development Representative (SDR) position drives business growth and margin expansion through strategic sales initiatives and virtual customer engagement. This role requires independent analysis and decision-making to develop and execute sales strategies that directly impact organizational success. Through our digital platforms and phone interactions, this position leverages proven HVAC industry expertise and relationship management skills to deliver customized strategic sales solutions that drive sustainable customer growth.

Responsibilities:

• Design and execute strategic sales initiatives to drive revenue growth within our residential add-on replacement HVAC customer portfolios, utilizing independent market analysis


• Develop and optimize customer relationships through the use of virtual platforms to maximize sales opportunities and strengthen business partnership


• Identify and advance high-value sales opportunities within established accounts through strategic assessment and independent decision-making


• Drive business growth through cross-functional collaboration and developing initiatives that enhance the customer experience and produce sales results


• Leverage CRM analytics to evaluate customer sales performance and implement data-driven strategies for portfolio expansion


• Collaborate with regional market leaders and internal teams (marketing, credit, operations, etc.) to analyze market trends and customer insights to formulate strategic recommendations for revenue optimization


• Develop and execute comprehensive sales strategies with independent judgment to achieve organizational growth targets


• Direct customer engagement strategies to ensure sustained revenue growth and maximize account retention through strategic relationship management

Desired Qualifications:

• Demonstrated knowledge of HVAC systems, terminology, and product applications preferred


• Proven track record in customer relationship management with minimum 2 years' experience


• Established background in strategic sales and revenue growth


• Excellence in professional communication and relationship building


• Demonstrated ability to execute strategic initiatives with urgency, precision and results


• Strong analytical and decision-making capabilities
  
• Proven success in self-directed business development


• Advanced proficiency in business technology platforms including CRM systems and MS Office Suite


• Experience in developing and implementing customer-focused business solutions


• Proven track record of closing sales opportunities through systematic follow-up and strategic account management

Requirements:

• 2-5 years of progressive experience driving business growth and revenue development within the HVAC or similar industry, with emphasis on strategic sales and relationship management


• High School Diploma or GED equivalent; AA/AS degree in Business, Marketing, or related field preferred


• Health Insurance


• Health Savings Account


• Vision Insurance


• Life Insurance


• Disability Insurance (Short-term and Long-term)


• Employee Assistance Program (EAP)


• Tuition Reimbursement & Professional Development


• Paid Vacation & Sick time


• Company Paid Holiday's


• 401(k) Plan with Employer Match


• Employee Discount Program

Full-time and part-time positions are available.

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!

Find out more about CE at www.carrierenterprise.com .

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Requirements

Requirements:

• 2-5 years of progressive experience driving business growth and revenue development within the HVAC or similar industry, with emphasis on strategic sales and relationship management


• High School Diploma or GED equivalent; AA/AS degree in Business, Marketing, or related field preferred

Status

Full-Time

Company

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