Sales Development Rep

Carrier Enterprise; Tampa (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401(k) Plan with Employer Match

Tuition Reimbursement

Job summary

Carrier Enterprise, based in Tampa, Florida, is seeking a Sales Development Representative to enhance business growth through strategic engagement with customers. The role emphasizes building relationships in the HVAC industry, requiring independent analysis and strategic sales skills.

Qualified candidates will have 2–5 years of experience in sales, demonstrating a strong track record in customer relationship management. This position offers comprehensive benefits and opportunities in a growing company.

Qualifications

• 2–5 years of experience in sales and revenue development.
• Proven track record in strategic sales and relationship management.
• Strong decision-making and analytical capabilities.

Responsibilities

• Drive revenue growth through strategic sales initiatives.
• Develop customer relationships via virtual platforms.
• Analyze market trends to formulate strategic recommendations.

Skills

HVAC systems knowledge

Customer relationship management

Strategic sales

Analytical skills

Communication skills

Business development

Education

High School Diploma or GED

AA/AS degree in Business or Marketing preferred

Tools

CRM systems

MS Office Suite

Job description

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry‑leading brands such as Carrier, Bryant, Payne, GREE and other HVAC and refrigeration equipment, as well as a full line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000 employees. Our extensive footprint, inventory and e‑Commerce platform allow us to serve customers wherever they need us.

Company Description

Carrier Enterprise (CE) is a national distributor of residential and light commercial heating, ventilation and air conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business‑to‑business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best‑in‑class customer service and valuable, time‑saving services that position CE as an industry leader. With over 200+ locations in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers’ HVAC/R needs.

Job Summary

The Sales Development Representative (SDR) position drives business growth and margin expansion through strategic sales initiatives and virtual customer engagement. This role requires independent analysis and decision‑making to develop and execute sales strategies that directly impact organizational success. Through our digital platforms and phone interactions, this position leverages proven HVAC industry expertise and relationship‑management skills to deliver customized strategic sales solutions that drive sustainable customer growth.

Responsibilities

• Design and execute strategic sales initiatives to drive revenue growth within our residential add‑on replacement HVAC customer portfolios, utilizing independent market analysis.
• Develop and optimize customer relationships through virtual platforms to maximize sales opportunities and strengthen business partnership.
• Identify and advance high‑value sales opportunities within established accounts through strategic assessment and independent decision‑making.
• Drive business growth through cross‑functional collaboration and developing initiatives that enhance the customer experience and produce sales results.
• Leverage CRM analytics to evaluate customer sales performance and implement data‑driven strategies for portfolio expansion.
• Collaborate with regional market leaders and internal teams (marketing, credit, operations, etc.) to analyze market trends and customer insights to formulate strategic recommendations for revenue optimization.
• Develop and execute comprehensive sales strategies with independent judgment to achieve organizational growth targets.
• Direct customer engagement strategies to ensure sustained revenue growth and maximize account retention through strategic relationship management.

Desired Qualifications

• Demonstrated knowledge of HVAC systems, terminology, and product applications preferred.
• Proven track record in customer relationship management with minimum 2 years’ experience.
• Established background in strategic sales and revenue growth.
• Excellence in professional communication and relationship building.
• Demonstrated ability to execute strategic initiatives with urgency, precision and results.
• Strong analytical and decision‑making capabilities.
• Proven success in self‑directed business development.
• Advanced proficiency in business technology platforms including CRM systems and MS Office Suite.
• Experience in developing and implementing customer‑focused business solutions.
• Proven track record of closing sales opportunities through systematic follow‑up and strategic account management.

Requirements

• 2–5 years of progressive experience driving business growth and revenue development within the HVAC or similar industry, with emphasis on strategic sales and relationship management.
• High School Diploma or GED equivalent; AA/AS degree in Business, Marketing, or related field preferred.

Benefits

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short‑term and Long‑term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holidays
• 401(k) Plan with Employer Match
• Employee Discount Program

Equal Opportunity Statement

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

Invitation to Apply

Full‑time and part‑time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers.