Sales Development Rep

Carrier Enterprise; Hartford (CT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan with Employer Match

Tuition Reimbursement

Paid Vacation & Sick time

Employee Discount Program

Job summary

A leading national HVAC distributor seeks a Sales Development Representative to drive business growth through strategic sales initiatives and virtual customer engagement. This role involves analyzing market trends and optimizing customer relationships for sustainable growth. Candidates should have 2-5 years of experience in the HVAC industry, strong communication skills, and the ability to execute strategic initiatives effectively. This full-time position comes with competitive benefits and opportunities for career advancement.

Qualifications

• 2-5 years of progressive experience in HVAC or similar industry.
• Proven track record in customer relationship management.
• Excellence in professional communication.

Responsibilities

• Design and execute strategic sales initiatives.
• Develop and optimize customer relationships.
• Identify high-value sales opportunities.

Skills

Knowledge of HVAC systems

Customer relationship management

Strategic sales

Analytical capabilities

Communication skills

Education

High School Diploma or GED equivalent

AA/AS degree in Business, Marketing

Tools

CRM systems

MS Office Suite

Job description

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry-leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e‑Commerce platform allows us to provide our customers with best-in-class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple…to become a world-class distribution company and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and headquarters location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e‑Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you! Find out more about CE at www.carrierenterprise.com.

Sales Development Rep| Carrier Enterprise

Introduction

Carrier Enterprise (CE) currently has an exciting opportunity for a Sales Development Representative to join a leading national distributor of residential and light commercial HVAC products, parts, and supplies, and gain valuable experience in the HVAC/R distribution and wholesale industry.

Company Description

Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best-in-class customer service and valuable, timesaving services that position CE as an industry leader. With over 200+ locations in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.

Summary

The Sales Development Representative (SDR) position drives business growth and margin expansion through strategic sales initiatives and virtual customer engagement. This role requires independent analysis and decision-making to develop and execute sales strategies that directly impact organizational success. Through our digital platforms and phone interactions, this position leverages proven HVAC industry expertise and relationship management skills to deliver customized strategic sales solutions that drive sustainable customer growth.

Resonsibilities

• Design and execute strategic sales initiatives to drive revenue growth within our residential add-on replacement HVAC customer portfolios, utilizing independent market analysis
• Develop and optimize customer relationships through the use of virtual platforms to maximize sales opportunities and strengthen business partnership
• Identify and advance high-value sales opportunities within established accounts through strategic assessment and independent decision-making
• Drive business growth through cross-functional collaboration and developing initiatives that enhance the customer experience and produce sales results
• Leverage CRM analytics to evaluate customer sales performance and implement data-driven strategies for portfolio expansion
• Collaborate with regional market leaders and internal teams (marketing, credit, operations, etc.) to analyze market trends and customer insights to formulate strategic recommendations for revenue optimization
• Develop and execute comprehensive sales strategies with independent judgment to achieve organizational growth targets
• Direct customer engagement strategies to ensure sustained revenue growth and maximize account retention through strategic relationship management

Desired Qualifications

• Demonstrated knowledge of HVAC systems, terminology, and product applications preferred
• Proven track record in customer relationship management with minimum 2 years' experience
• Established background in strategic sales and revenue growth
• Excellence in professional communication and relationship building
• Demonstrated ability to execute strategic initiatives with urgency, precision and results
• Strong analytical and decision-making capabilities
• Proven success in self-directed business development
• Advanced proficiency in business technology platforms including CRM systems and MS Office Suite
• Experience in developing and implementing customer-focused business solutions
• Proven track record of closing sales opportunities through systematic follow-up and strategic account management

Requirements

• 2-5 years of progressive experience driving business growth and revenue development within the HVAC or similar industry, with emphasis on strategic sales and relationship management
• High School Diploma or GED equivalent; AA/AS degree in Business, Marketing, or related field preferred

Benefits

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holidays
• 401(k) Plan with Employer Match
• Employee Discount Program

Invitation To Apply

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.

Equal Opportunity Statement

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.