Sales Development Representative

VIVA Software; Chandler (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

VIVA Software LLC, based in Chandler, AZ, is seeking a motivated Sales Development Representative to join our growing team. This full‑time role requires presence in the office and offers a front‑row seat to our fast‑growing sales process.

You will respond to inbound leads within five minutes, relentlessly follow up aging leads, and prospect new opportunities by phone, SMS, and email, while logging every interaction in HubSpot and delivering smooth handoffs to the Account Executive.

Qualifications

• Ability to contact leads within minutes of identification.
• Strong verbal communication to build rapid rapport.
• Skilled in discovery and qualification to identify signals.

Responsibilities

• Respond to inbound leads within five minutes.
• Relentless follow-up on aging inbound leads via call, SMS, and email.
• Outbound prospecting to identify new opportunities by phone.
• Maintain HubSpot records and update sales stages.
• Deliver warm handoffs to Account Executives for booked demos.

Skills

Rapid outreach

Phone rapport

HubSpot discipline

Discovery & qualification

Objection handling

Tools

HubSpot CRM

Job description

VIVA Software LLC operates AvaHR, a leading HR tech company based in Chandler, AZ and recent Innovation winner from the Arizona Commerce Authority. We are thrilled to announce an opportunity for a motivated and accomplished Sales Development Representative to join our dynamic sales team.

This full‑time position is ideal for individuals eager to advance their career in sales and technology while contributing significantly to our company’s growth and success. Please note, this position is not eligible for remote work and requires presence in our office to effectively engage with our team and clients.

Duties and Responsibilities

• Work every assigned inbound lead within 5 minutes — speed‑to‑lead is priority #1.
• Relentless follow‑up on aging inbound leads using a call → SMS → email cadence.
• Outbound prospecting by phone into your assigned territory/industry to identify potential business opportunities.
• Build and refresh your hit list of companies actively sponsoring or re‑posting jobs on platforms like Indeed & ZipRecruiter — our highest‑intent signal for potential leads.
• Confirm today's and tomorrow's demonstrations via SMS to ensure high show rates.
• Maintain discipline in using HubSpot to log every interaction, update sales stages, and set next steps efficiently.
• Deliver a warm handoff note to the Account Executive for every successfully booked demonstration, ensuring a smooth transition and maintaining client engagement.

Requirements

• Proven phone confidence and ability to establish quick rapport with new contacts — this role involves significant dialing.
• Strict adherence to speed‑to‑lead disciplines, ensuring every lead is contacted within 5 minutes of identification.
• Ability to communicate crisply through SMS and email, keeping messages short, human, and ECSO‑driven (Engaging, Clear, Simple, Objective).
• Strong skills in discovery and qualification, with a keen eye for identifying re‑posting intent signals among potential clients.
• Competent objection handling skills, particularly with prospects who mention existing solutions like Indeed, BambooHR, or JazzHR and concerns around pricing.
• Strict organizational discipline, particularly with regards to using HubSpot for comprehensive lead and sales process management.