Sales Development Representative

Tbwa Chiat/Day Inc; California (MO); Hybrid; Full time

Job summary

Join a purpose-driven team as a Sales Development Representative in a hybrid role that offers the chance to make a significant impact on customers’ lives. In this dynamic position, you will be responsible for identifying and sourcing new sales opportunities, collaborating closely with Sales Leadership, and ensuring a seamless experience for potential customers. With a focus on teamwork and a genuine approach to sales, you'll thrive in an environment that values your contributions. Enjoy the benefits of a supportive workplace that prioritizes employee well-being, including flexible time off and comprehensive health coverage. This is your opportunity to grow within an innovative company and help shape the future of the automotive services industry.

Benefits

Medical, dental, vision, and life insurance

Short term and long term disability

Employee assistance program

Health and wellness membership reimbursement

Generous parental leave

401(k) available upon hire

11 paid holidays

Flexible time off

Matching donations for charities

Qualifications

• Strong interpersonal skills and a friendly professional demeanor are essential.
• Bachelor's degree preferred and sales experience in a B2B SaaS environment is a plus.

Responsibilities

• Identify and source new qualified sales opportunities for the Account Executive team.
• Schedule product demonstrations and assist in closing deals with detailed discovery calls.

Skills

Interpersonal Skills

Sales Experience

Team Collaboration

Adaptability

Communication Skills

Problem-Solving

Education

Bachelor's Degree

Tools

CRM Software

Job description

Sales Development Representatives are part of a purpose-driven team that provides an extraordinary product and has an extraordinary impact in customers’ lives. Based in or near Marin County, California, this role will be responsible for identifying and sourcing new qualified sales opportunities for the Account Executive team. This role is one of the first touch points for prospects and has the opportunity to set the tone for the sales cycle following. A successful candidate will schedule product demonstrations between the prospect and the Account Executive and assist the Account Executive with closing the deal through detailed discovery calls and notes that identify key areas of opportunities. Please note this is a hybrid role, with in-office expectations 2 days/week in our Marin County, California WeWork office.

As a Sales Development Representative, you will:

• Source and identify qualified opportunities through high volume targeted outbound/inbound efforts (focus will depend on experience and company needs)
• Work closely and collaboratively with Sales Leadership to develop and implement appropriate prospect communication plans
• Ensuring all potential customers are followed up with, rescheduled, and owning the process until demonstrations are completed by Sales Account Executives
• Generate and maintain expert knowledge of the Shopmonkey Product, the automotive services industry, competition, market happenings and trends
• Oversee that our CRM is being utilized and managed effectively
• Meet and exceed daily KPI’s and monthly quota
• Help coach and provide light training of new Sales Development Representatives as you grow

To be successful in this role, you'll need:

• Ability and willingness to be a team player by collaborating and leading by example
• Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer
• An honest and genuine approach to helping potential customers
• Resourceful and adaptable to change and feedback that is given
• Ability to handle objections and proactively address potential roadblocks and/or issues
• Strong interpersonal skills and friendly professional demeanor on the phone
• Ability to articulate product value proposition with any level of detail or brevity
• Bachelor's degree preferred
• Prefer successful sales experience in a B2B SaaS environment
• Desire to grow within our organization

This full-time position is compensated at $23.56/hour, plus an uncapped commission target of $32,000 annually. This position is also eligible for equity and standard company benefits.

Why Shopmonkey?

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees)Other benefits vary upon location outside the United States, and employment status):

• Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
• Short term and long term disability
• Employee assistance program
• Reimbursement for a personal health and wellness membership
• Generous parental leave
• 401(k) available upon hire
• 11 paid holidays
• Flexible time off - take the time off you need!
• Matching donations for approved charitable organizations

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.

Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.

In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.

In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services).

Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023 and 2024.

Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.

Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at [e-mail].