Sales Development Representative

Thatch Health; Austin, Northern (TX, KY); Hybrid; USD 52,000 - 65,000; Full time

Job summary

Thatch Health is seeking a Sales Development Representative (SDR) to be the first point of contact with employers, brokers, and partners, introducing Thatch and initiating the sales process. You will collaborate closely with the Account Executive team to qualify leads and schedule high-quality demos for the sales organization.

You’ll use email, LinkedIn, and cold calling to identify prospects, nurture relationships, and drive results in a fast-paced, remote-capable environment across the United

Qualifications

• 1+ year SDR or equivalent B2B SaaS experience.
• Excellent written and verbal communication.
• Proven prospecting with email campaigns, LinkedIn, and cold calling.
• Comfort using CRM platforms and sales engagement tools.
• Results-focused with a track record of meeting KPIs.

Responsibilities

• Identify and engage brokers and partners via email, LinkedIn, and cold calls.
• Qualify leads and support broker/platform partners to drive high-quality leads.
• Schedule high-quality demos for the sales team.
• Maintain accurate CRM records for pipeline transparency.
• Collaborate with sales and marketing to refine messaging and campaigns.
• Provide feedback from broker conversations to shape product and tactics.

Skills

Strong communication

Prospecting skills

Tech-savvy

Results-driven

Self-starter

Tools

HubSpot

Salesforce

Outreach

SalesLoft

LinkedIn

Job description

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Sales Development Representative at Thatch

Location Remote (US) Compensation $52,000 - $65,000 USD

About the role

As a Sales Development Representative (SDR) you will play an important role on Sales team by being the initial point of contact connecting with employers, brokers, and partners to introduce Thatch. You will manage the beginning of the Thatch sales process and partner closely with the Account Executive team who will execute on closing sales opportunities. You’ll use email, LinkedIn, and cold calling to identify prospects, qualify leads, and schedule high-quality demos for the sales team .

What you'll do

• Outbound Prospecting: Identify and engage brokers and partners through strategic outreach, leveraging personalized email campaigns, LinkedIn messaging, and cold calls.
• Lead Qualification: Qualify leads and help support our broker and platforms partners drive higher quality leads to Thatch.
• Appointment Setting: Schedule high-quality demos for the sales team by effectively communicating Thatch's value proposition.
• CRM Management: Maintain accurate records of all activities, interactions, and follow-ups in the CRM to ensure pipeline transparency and data integrity.
• Collaboration: Work closely with the sales and marketing teams to refine messaging, identify new opportunities, and contribute to outbound campaign strategies.
• Feedback Loop: Provide insights from conversations with brokers to help shape product features, marketing initiatives, and sales tactics.

Background we're looking for

• 1+ years of SDR experience (or equivalent role) in B2B SaaS, fintech, or healthcare industries.
• Strong communication skills: Excellent written and verbal communication, with the ability to craft compelling outreach messages.
• Proven prospecting skills: Experience with email campaigns, LinkedIn Sales Navigator, and cold calling.
• Tech-savvy: Comfortable using CRM platforms (e.g., HubSpot, Salesforce), sales engagement tools (e.g., Outreach, SalesLoft), and LinkedIn.
• Results-driven mindset: Track record of meeting or exceeding KPIs, including outreach volume, response rates, and demo bookings.
• Self-starter: Thrives in a fast-paced, remote environment and takes initiative to identify opportunities and solve problems.

Experience we'd be particularly excited about

• Familiarity with brokers, benefits administration, or SaaS solutions for healthcare/fintech is a plus
• Experience with cold outreach with brokers
• Cold calling experience

We're prioritizing candidates based in Austin, TX for this role.

What to expect

We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:

• 15 minute phone screen to talk through your background and interest in Thatch
• 30 minute Zoom meeting with the hiring manager to dive deeper into your experience and the role
• 30 minute Zoom meeting to meet 2-3 members of the team
• 30 minute Zoom meeting with the hiring manager to work through a live case study
• 30 minute Zoom meeting with our founders to discuss your approach to culture and our operating principles

Equal Employment Opportunity Information

To help us comply with federal and state equal opportunity employment regulations, we invite you to voluntarily provide the following demographic information. This data is collected for statistical reporting purposes only and plays no role in the evaluation of your application. Your decision to provide or withhold this information will not impact your candidacy in any way. We appreciate your participation in helping us foster a fair and inclusive hiring process.