Sales Development Representative

NinjaOne; Austin (TX); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Unlimited PTO

Growth opportunities

Job summary

NinjaOne is seeking a Sales Development Representative to research potential clients, educate prospects, and qualify leads to schedule demos for the Account Executive. The role is based in Austin, TX with hybrid work (in-office Monday, Tuesday, and Thursday; daily in office during training month).

You will use Salesforce and other tools to manage leads and drive pipeline growth. The successful candidate will be a competitive self-starter with strong communication, organizational, and analytical

Qualifications

• Competitive, quota-driven mindset with strong work ethic.
• Excellent verbal and written communication via phone and email.
• Strong listening and analytical skills to assess prospect interest.
• Experience meeting minimum call volume and talk-time goals.
• Strong organizational and time-management abilities.
• Technical aptitude to demonstrate and convey NinjaOne’s IT management software value.
• Coachable and eager to learn, with a positive attitude.
• Ability to work independently and within a large team.
• Bonus: experience with Salesforce, SalesLoft, or similar tools; selling to IT departments, MSPs, and directors/C-level executives.

Responsibilities

• Grow your individual book of business by proactively generating new qualified leads.
• Identify, connect with, qualify, sort, and track leads.
• Hustle to achieve and exceed core metrics, quotas, and KPIs.
• Deliver effective cold-calling and consultative outreach.
• Utilize Salesforce to document activities and maintain data integrity.
• Maintain knowledge of market conditions and competitive activities.
• Other duties as needed.

Skills

Competitive drive

Self-starter

Verbal communication

Written communication

Listening

Analytical skills

Organization

Time management

Coachable

Independent work

Team player

Tech aptitude

Tools

Salesforce

SalesLoft

Job description

About the Role

As a Sales Development Representative, you will research potential clients, connect with and educate prospects, and qualify leads. You will do this through outreach in the form of cold calls, emails, or social networking with the purpose of scheduling demos for your Account Executive.

Location -

Austin, TX (Downtown Austin) - Hybrid, in office on Monday, Tuesday, and Thursday plus additional days as required. For your first month while training, being in office daily is required.

What You’ll be Doing

• Grow your individual book of business by proactively generating new qualified leads
• Identify, connect with, qualify, sort, and track leads
• Hustle to achieve and exceed various core metrics, quotas, and KPIs as set by your manager, such as a minimum number of daily cold calls, emails, etc.
• Display exceptional cold-call prospecting using consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout
• Utilize Salesforce to ensure activities are documented properly, contact information remains updated, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated
• Maintain knowledge of market conditions and competitive activities
• Other duties as needed

About You

• Competitive eagerness to set yourself apart and achieve success
• Aggressive, energetic self-starter who enjoys working in a quota-driven environment, works well under pressure, and enjoys being on a large team
• Superior verbal and written communication skills via phone and email, with a keen attention to detail and excellent follow-up skills
• Excellent listening and analytical skills to assess the interests of prospects
• Experience meeting minimum call volume and/or talk-time goals
• Strong organizational skills and ability to manage time and workload
• Technical aptitude and the ability to successfully demonstrate and convey the value proposition behind NinjaOne’s IT management software
• Coachable and eager to learn, with a solid work ethic and positive attitude
• Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
• Bonus Skills include experience with Salesforce (or other CRM), SalesLoft, and other sales tools; as well as experience specifically working in or with, or selling, to IT departments, Resellers, MSPs, and Director/C-Level IT executives
• No degree requirement

About Us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You’ll Love

• We are a collaborative, kind, and curious community
• We honor your flexibility needs with full-time work that is hybrid remote
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance
• We help you prepare for your financial future with our 401(k) plan
• We prioritize your work-life balance with our unlimited PTO
• We reward your work with opportunity for growth and advancement

Additional Information

This position is NOTeligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.